Spilt Media, Inc.

Spilt Media was requested to review web design files created by another web design company and correct issues to make them functional. This was necessary because the web host was unable to properly migrate the files in their as-is condition. Spilt Media quickly discovered many flaws in numerous files and that files were missing. They considered the issues egregious enough to be considered irresponsible or possibly intentional poor performance by the web designer. They contacted the web designer on my behalf, but the web designer was unwilling to take action. Spilt Media then drafted a letter for my use with my credit card company to obtain a refund from the web designer. All of this was done in a very professional, expeditious manner.