We had booked a lobster menu. Since we have to travel from out of town, such an event is not easily changeable for us. There was no lobster - we got a shrimp platter. Since we were there by car, we couldn't have alcohol and asked for an alternative to the champagne offered. The juices were of course handed to us, only we were allowed to pay for them additionally at the end. A change of the "ordered" menu was unfortunately not possible.... 120, - € for a salad, a shrimp platter and a dessert is truly a horror - deal
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Alternatively, you can contact the responsible provider of the voucher service directly with your complaint.
Best regards
Your DealderWoche team