FIRA® Fassaden Spezialtechnik GmbH

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Your experience & review for: FIRA® Fassaden Spezialtechnik GmbH - Die Fassadenspezialisten
Quality
 
Overall, I am happy with the results.
 
Implementation
 
FIRA® Fassaden Spezialtechnik GmbH ...
... fulfils services within the expected time period.
 
... uses time and materials effectively.
 
... realizes services in a structured and efficient manner.
 
... attends to requests with the utmost diligence.
 
... outlines individual actions adequately.
 
... monitors project progress reliably.
 
... monitors customer satisfaction during the project.
 
... is available for consultations and enquiries.
 
... is flexible with regards to potential changes.
 
Consulting
 
FIRA® Fassaden Spezialtechnik GmbH ...
... understands the client's requests and expectations.
 
... assesses all client requirements and clarifies any contradictions.
 
... responds to individual requests and needs.
 
... analyses the starting situation and possible actions.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... provides helpful information and recommended action.
 
... provides time for consideration and freedom to choose between alternative options.
 
... is clear in terms of communication.
 
Customer service
 
FIRA® Fassaden Spezialtechnik GmbH ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
The equipment used is suitable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Business premises and the entrance are barrier-free.
 
Would you recommend FIRA® Fassaden Spezialtechnik GmbH?
Your personal experience
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