mal Anders Reisen

fulfill sustainable travel wishes

mal Anders Reisen
TOP SERVICE PROVIDER 2026
4.92 out of 5
Excellent
295 Reviews
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At home in the heart of Sandhofen, at home in the world! We make sure that you experience an all-round perfect vacation. Let your travel dreams run wild: we will put together your very own individual trip. Benefit from our years of experience, our direct contacts to hotels and airlines as well as our excellent travel know-how.
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Contact information

mal Anders Reisen
Schönauer Strasse 10
68307 Mannheim
Germany
Directions

Contact person
Heike Anders-Dahms

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100% Recommended
5 stars 171
4 stars 11
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.94)
Cost-performance ratio
Excellent (4.66)
Top competencies

Customer loyalty

5.00 out of 5
25 Reviews

Customer focus

5.00 out of 5
24 Reviews

Customer satisfaction

5.00 out of 5
24 Reviews

182 Reviews on ProvenExpert.com

4.92 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I have booked several times. They took a lot of time, listened to my wishes, and found the best offer for the trip.
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Customer review & rating for:
mal Anders Reisen
01/15/2026Petra B.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Petra B.,

Thank you very much for your great review! We are very pleased to hear that you keep booking with us and that we were able to help you plan your trips. Your satisfaction is very important to us and we do our best to cater to all your needs and find the best deals. We look forward to welcoming you back soon!

Best regards,
Your customer service team
5.00 out of 5
Excellent
Recommendation
Friendly, customer-oriented advice,
time is taken,
appointments are kept,
Customer service is great!
- I RECOMMEND the travel agency !!!!!!
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Customer review & rating for:
mal Anders Reisen
11/25/2025Katrin N.
mal Anders Reisen Comment from mal Anders Reisen:
Thank you, Katrin N., for your positive review! We are pleased to hear that you are satisfied with our friendly and customer-oriented advice and our customer service. We very much appreciate your praise for keeping the appointments and recommending our travel agency. We look forward to continuing to support you in the future!
5.00 out of 5
Excellent
Recommendation
Excellent advice and support from the first inquiry to the return flight! Super friendly, a lot of time is taken for individual advice to get the best out of even the smallest details. Also in the run-up to and during the trip the support is absolutely top, assistance with visas, seat reservations or check-in - you are always in good hands! We can recommend Mal Anders Reisen without reservation.
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Customer review & rating for:
mal Anders Reisen
11/04/2025Tobias B.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Tobias B.,

wow, thank you so much for your fantastic feedback! 🎉 We are delighted to hear that you were so satisfied with our advice and support. Your praise about our personalized advice and support during your trip means a lot to us. We work hard to ensure that every customer has the best possible experience and it's great to see that our efforts are appreciated!

It's wonderful to know that you felt you were in good hands throughout the process. Your unreserved recommendation motivates our team immensely!

We look forward to welcoming you back to Mal Anders Reisen soon!

Best regards,
Your Mal Anders Reisen Team
4.80 out of 5
Excellent
Recommendation
We booked a river cruise with Mal Anders Reisen for the first time this year. The organization and support from Heike and Oli was excellent.
It was a very nice trip together. Certainly not the last with this great Anders / Dahms team.
C. U.
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Customer review & rating for:
mal Anders Reisen
10/06/2025Anonymously
mal Anders Reisen Comment from mal Anders Reisen:
Dear C. U.,

Thank you very much for your great feedback! We are delighted to hear that you enjoyed your first river cruise with Mal Anders Reisen so much. Heike and Oli will definitely appreciate your kind words - they always do their best to provide our guests with an unforgettable experience.

We look forward to welcoming you on board again soon and thank you for recommending us! See you on your next trip!

Best regards,
Your Mal Anders Reisen Team
5.00 out of 5
Excellent
Recommendation
Very good advice, personal support, imaginative design and attentive attention and support as well as reliability.
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Customer review & rating for:
mal Anders Reisen
10/06/2025Christine Giesder- W.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Christine Giesder-W.,

Thank you very much for your wonderful review! We are very pleased to hear that you are so satisfied with our advice and support. Your words of praise for our creative design and reliability mean a lot to us. We appreciate your trust and look forward to supporting you in the future!

With best regards,
[Your name]
[your company]
5.00 out of 5
Excellent
Recommendation
You don't have to think long about why you should choose this travel agency, cordiality is very important here. Very competent. Would recommend it to everyone to see for themselves, so you can feel how great it is
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Customer review & rating for:
mal Anders Reisen
10/06/2025Gisela H.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Gisela H.,

wow, thank you so much for your wonderful review! 🎉 It fills us with joy to hear that you experienced warmth and competence with us. Your positive feedback means a lot to us and we are thrilled that you are so satisfied!

It's great that you recommend our travel agency and we look forward to supporting you in the future. Thank you for taking the time to share your experience with us.

Here's to many more unforgettable trips!

Best regards,
Your team from [travel agency name] 🌟
5.00 out of 5
Excellent
Recommendation
We have now booked our third trip there and have been very satisfied every time. You feel well looked after there and every wish is catered for. Each time we go there with only a rough idea and come out with a planned trip. And you don't have to worry about anything.
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Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/22/2025Miriam L.
5.00 out of 5
Excellent
Recommendation
Our trusted travel agency for years and we have never been disappointed. Super service, you feel you are in good hands, perfect and competent advice. Thank you for so many unforgettable vacations.
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Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/16/2025K.
5.00 out of 5
Excellent
Recommendation
Great team. Very friendly and competent. Respond to all wishes so that the vacation is perfect.
Never again another travel agency.
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Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/16/2025Anonymously
5.00 out of 5
Excellent
Recommendation
We have never received such good advice as with mal Anders Reisen. Whether city break, package tour, individual trip everything was always TOP. We have never been disappointed.
Simply very, very professional and highly recommended!
The Berardi family from Mannheim
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Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/16/2025Tanja B.
5.00 out of 5
Excellent
Recommendation
We have been customers of mal Anders Reisen for several years now and the competent and friendly advice has always convinced us to continue to book only with this travel agency. the specialist knowledge of the destinations, the best time to travel, etc. gives us security when traveling. since my husband is a little older, we need all-round security. everything is taken care of that is needed to travel.
The whole team treats you with unparalleled cordiality.
times Anders Reisen: that's all it takes.
We say THANK YOU that something like this still exists in today's fast-paced world
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Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/16/2025Familie M.
5.00 out of 5
Excellent
Recommendation
Simply top, organize everything and are always there if something goes wrong on site. 100% recommendable.
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Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/16/2025M.
mal Anders Reisen Comment from mal Anders Reisen:
Satisfied customers are the greatest reward. Thank you for this great review!


Read more on ProvenExpert: https://www.provenexpert.com/mal-anders-reisen/ #ProvenExpert #Review #CustomerReview #QualityFirst #CustomerService #CustomerSuccess #Praise
5.00 out of 5
Excellent
Recommendation
As always, everything was perfect
Show original
Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/16/2025Elke und J.
5.00 out of 5
Excellent
Recommendation
We booked a trip with mal Anders Reisen.
We were advised very well and with a lot of time.
This is how we booked the trip to Turkey.
Seats on the plane and online check-in at Frankfurt Airport were also made by Heike.
Many thanks for the time,
And come to book soon for the next vacation
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Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/16/2025Petra B.
5.00 out of 5
Excellent
Recommendation
Super service and advice. Welcome letter on arrival and larte when we returned home very appreciative.
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Customer review & rating for:
mal Anders Reisen
06/08/2025Simone A.
5.00 out of 5
Excellent
Recommendation
Very fast and uncomplicated travel booking
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Customer review & rating for:
mal Anders Reisen
05/17/2025Heinz W.
5.00 out of 5
Excellent
Recommendation
Guter und freundlicher Service. Sehr zu empfehlen. Sie haben an alles gedacht. Mal Anders Reisen werde ich auf jeden Fall weiterempfehlen. Dankeschön 👍
Customer review & rating for:
mal Anders Reisen
02/24/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Very comprehensive advice
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Customer review & rating for:
mal Anders Reisen
12/09/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very great travel agency with a fantastic team.
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Customer review & rating for:
mal Anders Reisen
12/01/2024Christian S.
4.60 out of 5
Excellent
Recommendation
We have been traveling with "mal anders Reisen" for over 10 years and have only had positive experiences.
Perfectly organized, we also received support with any visa applications.
We will stay with this travel agency.
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Customer review & rating for:
mal Anders Reisen
11/20/2024Anonymously
113 Reviews from
2 other sources
4.92 out of 5
Excellent
5.00 out of 5
Excellent
22 reviews on Facebook
 
09/08/2025
4.90 out of 5
Excellent
91 reviews on Google
 
12/22/2025
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All reviews and experiences about mal Anders Reisen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/25/2020  |  Last update: 01/15/2026   |  Report profile

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