Certificate could not be issued due to technical problems and was not immediately available. Certificate had to be purchased again from another provider. Immediate remedy by SSLPoint was not available.
Top satisfied so far. Fast and uncomplicated processing of all steps, as well as flawless creation of the certificates, if the appropriate know-how is available. Our only support case so far was solved immediately and to our best satisfaction.
Secure and efficient workflow - from purchase to ready-to-install certificate.
There is an interesting priced product for every need and in case of problems, which are mostly your own fault, the support helps competently and promptly.
Conclusion: Certificates only at SSLPOINT!
Everything worked fine. However, the Globalsign/AlphaSSL wildcard intermediate certificate that is offered for download seems to be outdated (G2 instead of G4). It took me a moment to notice this and to remedy the situation by downloading it directly from GlobalSign.
I had absolutely no idea what I was doing... A very important website that my school hosts had its SSL Cert expire, and I had no documentation from previous management about this. I reached out to GlobalSign, who then kindly raised a ticket and CC'd in SSLPoint (since SSLPoint is who my school previously dealt with). SSLPoint were very quick in helping me out and getting my SSL Wildcard Cert renewed. Lots of additional stress avoided thanks to the awesome service. Thank You!!
The process of reordering is straightforward and customer-friendly. What was not clear to me is that the expiration date of the certificate is already set with the order. I would have had to create the new certificate only in a month. Too bad...
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Profile active since 22/07/2018 | Last update: 05/12/2023
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