Autohaus Thieme GmbH

I am certainly not the easiest car buyer. But the first spontaneous and non-binding sales meeting with Mr. Zackariat absolutely convinced me. Advice and handling were TOP. The normal car dealerships really can't keep up. I will at least remain a customer here and have already recommended the dealership to many people.

We ordered our new E-Hybrid mobile here and are totally thrilled. Everything worked as discussed. Delivery dates were met and the handover was problem-free.
Thanks a lot
T. and S. Krißel

I bought a new VW Passat Variant at Autohaus Thieme and am very satisfied from the offer to the delivery. Mr. Gadau and Mr. Georg Zackariat are characterized by reliability and expertise.

Very good advice and Mr. Di Pierro has helped us a lot

In search of a Skoda Karoq, we came across Autohaus Thieme via Internet pages. The first telephone contact with Mr. Zackariat was very nice , informative and competent. Mr. Zackariat then sent us an offer by mail. After two more phone calls we specified this offer and ordered the car by mail. After almost two months the call ... your car is there!
The registration documents by registered mail were one day later in the mail and we could register the car. By phone we made an appointment to pick up the car with the registered license plates.
Despite Corona, the vehicle delivery and processing in Suhlendorf worked wonderfully and we drove home happy with our new car.
Many thanks to the entire, friendly and competent team of Autohaus Thieme.
Family Nowak from Cuxhaven

We purchased a used car at Autohaus Thieme Uelzen last year. We were very satisfied with the services of the dealership. From the first contact to the handover of the car, everything was just right. We would like to mention in particular salesman Mr. Gadau, because he always supported us with professional/competent advice and was able to answer every little question satisfactorily.
We will buy our next car again at Autohaus Thieme.

From the order to the Abhohlung everything was to my satisfaction.Mr. Gadau has me everything well explained, tele.bzw.per Mail.Was still to Corona times yes everything is somewhat more difficult.Also the employees in Suhlendorf were nice and friendly,overall I can recommend the car dealership Thieme gladly.

For customer service only good, because my salesman was not able to respond to my mails.
Otherwise, the rest of the employees I had contact with were friendly and competent.

I have experienced wonderful service from the initial contact to order the cars to the delivery of my cars. From the head of the dealership to the salesman to the handover
handover everything was done to my complete satisfaction. Thank you for that!!!

I myself purchased a VW T6 Multivan. The advice was great, all equipment features were discussed in terms of cost / benefit factor and the vehicle individually configured. In advance, it was possible to go through some of the equipment variants by e-mail with the seller Mr. Gadau. The vehicle arrived on time as calculated, so that we drove it directly into the vacation. As far as the price is concerned: I came across Autohaus Thieme via an online platform because of the advertisement. The prices seemed very reasonable compared to the other offers. But these prices are then also the "real" prices. That means I didn't have to haggle, haggle, haggle, haggle, pseudo-discounts or anything like that. That was very convenient for me. So the price was clear and I could compare offers. The price difference to the purchase directly from the manufacturer (despite all the "discounts") was so high that the purchase decision was very easy. The handover of the vehicle was also very good with long detailed introduction.

I then recommended the dealership to others and my father ordered his next new car - a T-Cross - from Mr. Gadau as well. We picked it up the day before yesterday. To avoid repetition, I refer to what has been written so far....

After our recent experience, we can only strongly advise against this dealership. We ordered a vehicle, but the dealership's offer was faulty. So far not too bad, because we were offered by the seller Mr. G. after consultation with the junior boss a free cancellation. This was not an issue, since it was a mistake by the dealership, we were told by phone - they had another customer up their sleeve, for which our former order could be reconfigured.

After several telephone requests to send us the agreed cancellation in writing, we were put off - the junior manager was currently not available to send us the confirmation of the cancellation in writing. After a written request to finally send us the agreed cancellation within a period of time, we received an impudent notice about the delivery of the vehicle - suddenly there was no more talk about the agreed cancellation, instead the agreement was completely ignored and we were forced to accept the vehicle contrary to the agreement. According to the motto: "What do I care about what I said yesterday". Customer service and commitment no longer existed since it was clear to the dealership that we insist on the agreed cancellation. The junior manager also had no desire to talk to us on the phone and wanted to break off the call right at the beginning when we wanted to clarify the situation with him.

We will never again seek business contact with this car dealership and can only hope that other customers do not have to make such experiences. We will defend ourselves with all means available to us against this kind of business conduct and keep our fingers crossed for anyone who gets involved in business and agreements with this car dealership.

It is already my second car from Autohaus Thieme. After a Skoda Octavia now followed a Seat Leon ST FR. As with the first time a super consultation by Mr. Zackariat is and also the negotiation over the Inzahlungsnahmepreis of the Skoda went smoothly. A man a word! Due to the Corona situation, understandably, no detailed briefing on the new vehicle could take place. But nevertheless all open questions would be clarified! The next car will again certainly be from Thieme!

Was advised very unserious am very disappointed

Picked up my Skoda Kodiaq today. Despite the pandemic, I was super well looked after the whole time. Also today at the pickup a very friendly and motivated team found before. Also with the pickup station to Suhlendorf was a good gesture of the dealership es Thieme. Again and again with pleasure I would buy or recommend a car there.

There is nothing to complain about the purchase process. We liked the car on offer and we bought it. Telephone inquiries about the settlement were not by the seller but by colleagues fully clarified. A consultation as such (about the car) was not necessary and has not taken place.However, I would have expected the seller even after signature on emails. Unfortunately, he has not done. Also, the instruction included in the "handover package" was very amateurish in our opinion. The seller has not even sat on the passenger seat to explain. The comment that in this car everything is just as in others is certainly not what one generally expects under an advertised detailed briefing. We also found it astonishing that the car prepared for the customer handover is handed over with unattached floor mats in the front and still stapled together floor mats in the rear on the back seat. As is often the case, small things make the difference between a professional top performance and a performance that is perceived as unprofessional/unwanted. Also that the tank was virtually empty I am used to other car dealerships differently. Whether this is because it was "only" an EU small car can only be guessed. All in all OK with some potential upwards for 5 stars

Everything went super and uncomplicated. The Arteon is a dream. Special thanks to Mr. Di Pierro for the competent advice. Even after several phone calls, I was always served in a friendly and courteous manner by Team Thieme. I can only recommend the car dealership.
Many thanks and greetings R.K

We bought a new car as an EU re-import for the first time and were therefore very inexperienced in the subject. Many questions could be clarified in advance by the description on the homepage and all other questions were answered comprehensively and quickly. The specified waiting time was kept and the settlement ran smoothly. We are very happy with the new car and extremely satisfied with the service offered by Autohaus Thieme. We would recommend at any time. Thank you very much.

I am totally enthusiastic. From the customer service by Mr. Di Pierro, the order, trade-in of the old vehicle and the support by Mr. Lorenz at the pickup of the new vehicle, everything went very well.
I was very well informed, there was no big negotiation about the price of the old vehicle.
One man one word and good. This is how car purchase and sale should be handled.

Kind regards N.Weber

We were well advised and looked after all around. The offer was super fair and the whole team at Auto Thieme was helpful at all times. We are very satisfied with our annual car. Many thanks again!

We have now bought the 3rd car in 2 years at Autohaus Thieme. Each time we were highly satisfied.
Both the sale by Mr. Di Pietro, as well as the delivery by Mr. Lorenz were absolutely top.