Bright futures and promising careers:
Open positions at ProvenExpert.com

We're always looking for creative, dynamic, and committed people to join our team.

It's more than just a job — it's the freedom to create.

Wanted: Reliable team players with a mind for innovative ideas, and motivated individuals with their sights set on producing the best possible result. What we offer: a fantastic working environment and a promising career.
Team spirit
Team spirit
Motivated coworkers, flat hierarchies, and flexible hours.
Technology
Technology
Whether Mac or PC, laptop or desktop — work with what works for you.
Prime location
Prime location
Modern offices located in Berlin.
Growth potential
Growth potential
Fair pay and the chance to take on real responsibilities.

Available positions

Responsibilities

As a Customer Success Manager, customer lifecycle management is an essential part of your job. You are the most important point of contact for our large corporate partners, new and existing, and you are responsible for maintaining and developing these business relationships. You define and implement your own strategies for success with the goal of achieving the highest possible rate of customer satisfaction. You use fast and effective methods for customer onboarding. You will also support our customers to get the most out of their collaboration with ProvenExpert. You ensure the success of our pursued collaborative business ventures. Furthermore, you establish the conditions for our planned growth in the most important target sectors. Your duties also include a close work relationship with the teams in the sales, marketing, product development, and support departments.

Your profile

  • You are focused on your clients and have excellent communication skills.
  • You have completed your studies in business administration and/or a similar course of business studies.
  • You have a minimum of 5 years experience in account management
  • You have a strong online affinity (product-focused in customer communication, with regard to the marketing process internally or with clients, etc.)
  • You enjoy working with SaaS business models
  • You have reliable and well-documented experience in account management
  • You love working towards KPI-based goals
  • Strategic thinking, plan and action is part of your normal work routine
  • You enjoy networking and bringing the customers' wishes across to other teams like sales, marketing, product development, IT, and support

What we offer

  • Startup atmosphere and the chance to take on responsibility, grow, design, and learn
  • Fair compensation and an attractive commission model
  • A great team of PHP freaks, creatives, database tamers, social media junkies, and concept gurus
  • Flexible hours
  • Newly furnished, modern offices, and small team sizes
  • The security of a large, international company
  • And last but not least: attractive pay, regular team events, parties, fresh fruit, and all-you-can drink coffee

Sounds like the right fit for you? Then send your complete application with your earliest availability to start and salary expectations to jobs@provenexpert.com.

Questions? We're here to help!

Interested in a future career at ProvenExpert? Send a message to Hoang Long Nguyen via the contact form below, or send an email to jobs@provenexpert.com.
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