Pflegehelden® Düsseldorf | Essen | Krefeld | Mülheim

"My parents have been cared for by Pflegehelden Essen for 2 years. Mr. Müller and Mr. Prange are easy to reach and have always managed to provide good care during this time. Even if there are problems, they act quickly and in a solution-oriented manner. Thanks also to Marina for the emergency call-out when a carer had to leave at short notice."



Michael S., Berlin

We are in very good hands with Pflegehelden. Competent, friendly, supportive and top nursing staff, which is a great help and relief after we previously had very bad experiences with another nursing agency. We also really appreciate the smooth communication by phone and email. I am happy to recommend Pflegehelden to others. I really like the email information and recommend them often! we are looked after by two wonderful women.

It was a pleasure to work with Pflegehelden: fast, courteous, uncomplicated, goal-oriented.
That's what we want.

Very competent and fast in the implementation!

Reliable placement and good advice, we had very reliable and caring caregivers!

We were and are advised and supported by Mr. Prange very quickly, friendly, competently and comprehensively.

Very fast and loving help to find a caregiver.
To find. This caregiver was very sweet but not suitable for us because of poor German skills.
Quickly searched for a replacement and found.
Am very satisfied with the service and happy to get the right force for us.

We are very satisfied with Pflegehelden.
After an initial phone call and subsequent personal conversation, we were provided within a few days a caregiver who really cares lovingly about our sick (care level 4) and slightly demented 92 year old father and the household.
It is the 1st time that we have used a caregiver and the chemistry has been right from day one.
She is very welcome in our family.

Very qualified nursing staff, I am extremely satisfied.

Tonight is the first handover of a caregiver to my mother. So with the care I have no experience yet. But the consultation went great. Shortly after I finally needed a 24-hour care for my mother, we quickly got an offer that was an excellent fit for my mother's profile. The fact that the lady had to cancel 5 days before - the agency cannot be held responsible for that. A replacement had to be conjured out of the hat at short notice. Mr. Prange sacrificed the weekend for it. And after we then even - after various consultations - had 3 forces to choose from, I'm sure that tonight everything will be fine, even if the profile is now not 100% match.

Mr. Prange was very goal-oriented and responded to our needs in world-class time and took enormous care to find a short-term solution.
I will gladly recommend Pflegehelden to others and contact you again the next time I need something.