Pro Domo Pflegehilfe®

Dear reviewer,
Thank you very much for the nice feedback on the work of the caregiver and Mr. Michenfelder and his team.
We wish you all the best for the future and will do everything we can to ensure that the care you receive in your home is to your satisfaction.
Your team from Pro Domo Pflegehilfe

Dear anonymous reviewer,

thank you very much for your evaluation and your hints, which we would like to check if we knew who it should be about.
To follow up such hints without being specific is simply impossible and certainly not the right place at this point.
Informing the responsible partner on site or us directly is certainly more helpful.
Generally speaking:
The human resources managers of all service providers generally maintain intensive contact with all caregivers.
However, this is not always perceived as sufficient by all caregivers. To one it is too little, to another too much, and to many it is sufficient. As always in life, it is a question of perspective.
The questions of the caregivers always find the right "ear" in the right place. The families' assessments sometimes differ from the actual situations.
The fact that the caregiver "has not had an employment contract for weeks" would deviate from common practice, since she would not be paid appropriately if she did not have an employment contract. However, that does not seem to be the case here, so there should also be a valid employment contract.
To clarify your comments, please send an e-mail to info@prodomo-pflegehilfe.de or call +49 6172-3804904.

Thank you
Prodomo Care Help

Thank you very much for your very good rating. We are very pleased that you are satisfied with our services and the caregiver used.

Kind regards, your Pro Domo care assistance

Dear Mr. Bauer,

Thank you very much for taking the time to describe your experience objectively and critically. Your assessment and description help us to further optimize our service and quality for the benefit of our care recipients and families.
We are also often dependent on the caregivers' self-assessments of the scope and quality of their services, as we do not receive feedback from all customers on their on-site activities.
Assessments of the quality of German language skills can also be subjectively colored.
Often, the empathy, motivation, commitment and willingness to perform of a caregiver is more decisive than the German language ability.
It is important for us that we are always interested in finding quick, unbureaucratic solutions that are above all tailored to our clients/families and that we are always approachable and available.
Only if we are aware of problems, we can react.

Kind regards, Your Pro Domo Care Assistance

Thank you for your review, I am very pleased that you are satisfied. Best regards Ulrich Gelfert.