For the very first time, I and my siblings were confronted with the sale of a condominium. I would like to share this experience with you.
At the first viewing appointment, it was very difficult for me to allow a stranger to evaluate the property of our deceased parents. This is because it is clear what the home was like. Mr. Wagner mastered this with flying colors. By explaining, for example, that a junk room is the way it is because it was a substitute for a cellar for our parents. He gave us tips on what we should renovate until buyers came to view the apartment. The period we worked together from March to August was characterized by his competence, very good accessibility and the many positive conversations, because this is not easy for children whose parents have died. I was extremely positively surprised at how he took our wishes into account and mediated between us and the buyer. Mrs. Schoen-Keilmann was also very competent in handling the sale with all the necessary documents for the notary and was always available (even on Friday afternoons). Thank you for the excellent work up to the sale of the apartment. I can warmly recommend Volksbank Immobilien AG.
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Your description shows how important it is to demonstrate not only professional competence but also human sensitivity in such situations. It's great to hear that your wishes and needs were always the focus and that communication went smoothly.
It is our aim to ensure a trusting and respectful working relationship at every stage of a sale, from the initial valuation to the notary appointment. The fact that you warmly recommend Volksbank Immobilien AG is a great compliment and confirmation of our work.
We wish you all the best for the future and thank you once again for your trust and kind words.
We wish you all the best
Your team at Volksbank Immobilien AG