Wir, die expert Handels GmbH und expert Handels GmbH Ost & Co. KG, betreiben derzeit an 20 Standorten Fachmärkte, die der Zielgröße der expert SE von 1.200 m² bis 2.400 m² entsprechen. Am 6. April 2000 eröffnete die expert Handels GmbH ihren... ersten expert-Fachmarkt in Nienburg und legte damit den Grundstein für eine erfolgreiche Unternehmensgeschichte. Unsere Fachmärkte bieten das komplette Sortiment an Consumer Electronics, Informationstechnologie, Telekommunikation, Entertainment und Elektrohausgeräten.
Wir sind eine hundertprozentige Tochter der expert SE mit Sitz in Langenhagen. In der expert SE sind deutschlandweit 211 Gesellschafter mit insgesamt 410 Standorten zusammengeschlossen. Die Gesamtverkaufsfläche aller expert-Standorte liegt bei ca. 445.000 Quadratmetern.
Durch den Großeinkauf über die expert SE sind wir in der Lage, unseren Kunden attraktive Angebote anzubieten. Unsere Mitarbeiter fühlen sich als Teil eines leistungsorientierten Teams, in dem es Spaß macht zu arbeiten. Getreu dem Markenclaim »Mit den besten Empfehlungen« steht expert wie kein anderer Elektronikfachhändler für höchste Service- und Beratungskompetenz.
employee at checkout friendly but did not get along with the checkout system at all. my experience with them is that their old,long time employees are the most knowledgeable about both products and company systems like the checkout and are very service oriented and friendly.
They were very helpful in setting up my new Samsung smartphone and transferring the data from my old smartphone. The employee (Mr. Schneider) in particular was very patient, although the matter was time-consuming, and very friendly. I had a long way to Langenhagen, but it was worth it,
The communication between the sales department and the warehouse is inadequate.
I had paid for the goods at the checkout and then had to explain verbosely in the warehouse what I wanted at all. In addition, the bell at the warehouse was defective, so that I first had to type a phone number in my cell phone to be noticed at all in the warehouse.
I had to type a phone number into my cell phone to even be noticed in the warehouse. I think that's quite an imposition!!!
The service in the store was quite good
Unfortunately, the previously required info by phone (availability of the goods )was disastrous.
Could not reach after 5 calls any employee from the required department
Cell phone was defective after over 6 weeks of repair again came back. Employee has settled it with the boss that I could buy a new phone and the price of the old against was calculated because still ok the warranty time.
Advice and order on site was great. Unfortunately, there was a hitch in the delivery, as the device was not initially supplied by the warehouse. The then postponed to 2 days later delivery date then worked smoothly.
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Profile active since 11/13/2015 | Last update: 05/25/2023
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