Frey & Klein internationale Spedition GmbH

Private moving,International moving,Overseas moving,Furniture moving,Full service moving

Frey & Klein internationale Spedition GmbH
164 Reviews i
published (98%)
out of 167 reviews
Contact information
We have been on the road for you for 120 years. We move what is important and valuable to you. As a modern forwarding and logistics company, we plan and organize removals and transport for you, so that what belongs together in your private and...

Contact information

Frey & Klein internationale Spedition GmbH
Im Industriepark 19
55469 Simmern
Germany
Directions

Contact person
Alex Kiefer

Opening hours

Friday 08:00 am-12:00 pm

Websites & Profiles

Review from 05/26/2022  
4.40 out of 5
Good
Recommendation
Quality
Value
Services
Realization
Consulting
Top competencies

Professionalism

4.91 out of 5
23 Reviews

Customer satisfaction

4.95 out of 5
22 Reviews

Customer loyalty

4.95 out of 5
22 Reviews

86 Reviews on ProvenExpert.com

4.40 out of 5
Good
Recommendation
Efficient, in the best sense good German , trustworthy handling...active communication and coordination internally or with relocation partners somewhat improvable....in total no alternative for us for relocation to southern Spain
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
05/26/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Frey & Klein arranged our move from Luxembourg to London. The team was super friendly, helpful and professional during the whole moving process. We highly recommend Frey & Klein for international moves on the basis of this experience.
Customer review & rating for:
Frey & Klein internationale Spedition GmbH
04/18/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I am more than satisfied with the services provided. The advice was competent and testified to great experience, the team on the moving days was punctual, motivated, extremely polite and helpful. My more than queasy feeling in the run-up to the big undertaking "moving" proved to be completely unfounded due to the competence and efficiency of the employees. And what's more, the costs were ultimately much lower than estimated. I can only thank them again most sincerely.
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
03/22/2022Dieter B.
5.00 out of 5
Excellent
Recommendation
Overall a very pleasant and competent handling and friendly staff on site. Top.....!!!
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
03/22/2022Michael S.
5.00 out of 5
Excellent
Recommendation
Fast communication, fast processing of the order, (pickup of a shipment from GB) highly recommended.
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
03/21/2022Eckert & Ziegler BEBIG G.
4.22 out of 5
Good
Recommendation
I have no visibility of what happened onsite in Belgium, hence I cannot comment. For the 2 men who made the delivery to Abtweiler, firstly they did not speak German - which is not a problem, but secondly it was not visible if these were Frey and Klein employees or you have outsourced this service to another company. Overall I was happy with the speed and responsiveness and the quality of the move was done. Thank you.
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
03/12/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The employees are very competent and friendly have worked really neat and fast

Would move every time again with frey&klein
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
02/25/2022David A.
4.00 out of 5
Good
Recommendation
We were satisfied both with the advice and with the execution of the move, the employees of the company Frey and Klein were competent they have worked quickly and have carefully handled the removal goods, although a chair was damaged but this can always happen and the new price was deducted from the agreed amount. We would recommend the company Frey and Klein at any time.
Manfred Baus
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
02/01/2022Manfred B.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Frey & Klein internationale Spedition GmbH
01/21/2022Anonymously
4.98 out of 5
Excellent
Recommendation
Have made the 2 move and are satisfied with everything, would always make another move with Frey &Klein
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
01/20/2022F.
5.00 out of 5
Excellent
Recommendation
We thank the boss and all employees for the professional handling of our orders!
From planning to execution, everything fits!
The entire team of the company will be gladly recommended by us at any time!
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
12/10/2021Anonymously
4.80 out of 5
Excellent
Recommendation
Partly a little little communication regarding pickup/delivery dates, would like to improve communication here e.g. by email after a missed call to the customer. In the event of a delay for an appointment, short-term communication would also be desirable.
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
12/09/2021Anonymously
4.20 out of 5
Good
Recommendation
Professional advice from Mr. Kiefer in preparing the move. Cost offer corresponded to the scope of services to be implemented. However, from our point of view, there is still room for improvement in personnel management. Three workers from other companies were assigned to the team leader. These workers changed personnel during the move. To make matters worse, these employees were only available to the team leader for a limited period of time. Thus, the team leader was left to his own devices from about 3:30 p.m. on the first and second day of the move. As a result, not all work orders could be fully completed on the second day. The installation of the kitchen went smoothly. On the 3rd working day, the team leader was left to his own devices. Therefore, the remaining work could not be completed in full. Because of this, a clarifying discussion with the forwarding company was necessary. In the result the forwarding agency has brought the orders still to be locked by Mr. Jürgen Urban on Friday the 03.12.2021 in the time window of 12:00 o'clock - 15:30 Uhrzum conclusion. Absolutely praiseworthy is to be emphasized the personal commitment of the employed team leader Mr. Urban. His experience and professionalism in the implementation of the order are exemplary.
Recommendation for future personnel assignment: The personnel must be an integral part of the respective removal order and is not to be changed or to be withdrawn earlier, as long as the removal as such runs. All in all, we would like to thank Spedition Frey&Klein very much for the work they have done.
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
12/07/2021Anonymously
4.46 out of 5
Good
Recommendation
We are very satisfied overall.
Friendly and very motivated staff.
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
12/03/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Despite several loading and unloading points, the employees were very cooperative and motivated. Everything was implemented according to our wishes. A big praise to your employees.
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
11/27/2021Anonymously
5.00 out of 5
Excellent
Recommendation
At the end of October 2021, the Frey & Klein company organized my move from England to Germany for me. The volume to be transported was relatively small; however, private circumstances made it very difficult at times for me to plan or act spontaneously.
As it turned out to my delight, I had found the ideal partners in the Frey & Klein staff. The offer made to me was absolutely fair and accordingly acceptable to me without objection; the conditions were transparent and comprehensible.
The office staff with whom I had personal contact were understanding, patient and helpful.
The employees who were in charge of picking up and delivering my belongings on site proved to be punctual, fast and extremely prudent; they were as friendly and customer-oriented as their colleagues in logistics and coordination.
At no point and at no time was I given the slightest impression that my order was subordinate due to its low volume. The entire initiation and handling was first-class from start to finish. Accordingly, I will gladly recommend Frey & Klein at any time.
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
11/23/2021Dr. Herbert J.
5.00 out of 5
Excellent
Recommendation
Everything went very well, from the order to the move. The removal staff was very friendly, competent and fast. We can highly recommend the company.
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
11/04/2021Harald S.
5.00 out of 5
Excellent
Recommendation
Fantastic service, very professional. Even after Brexit there were no customs issues for me, everything was taken care of by Frey & Klein. The drivers for both pick up in Germany and delivery in the UK were brilliant. The whole process went much smoother than I anticipated. Highly recommended
Customer review & rating for:
Frey & Klein internationale Spedition GmbH
08/26/2021Ms Angela C.
5.00 out of 5
Excellent
Recommendation
We moved with Frey & Klein and were extremely satisfied! The employees are competent, helpful and very friendly! We can unreservedly recommend Frey & Klein for a move! Thank you very much!
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
08/24/2021Michael H.
5.00 out of 5
Excellent
Recommendation
The pickup and transport of a Yamaha grand piano from southern Germany to central Sweden went flawlessly.
The instrument survived the move in perfect condition.
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Customer review & rating for:
Frey & Klein internationale Spedition GmbH
07/08/2021Anonymously
78 Reviews from
4 other sources
4.66 out of 5
Excellent
5.00 out of 5
Excellent
9 reviews on Facebook
 
03/18/2022
5.00 out of 5
Excellent
4 reviews on Sirelo
 
09/17/2020
4.81 out of 5
Excellent
31 reviews on KennstDuEinen
 
11/09/2019
4.40 out of 5
Good
34 reviews on Google
 
06/22/2022
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* All reviews and experiences about Frey & Klein internationale Spedition GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/23/2018  |  Last update: 06/24/2022   |  Report profile

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