Hero Software

HERO - Software for craftsmen

Hero Software
TOP SERVICE PROVIDER 2024
4.51 out of 5
Excellent
1,550 Reviews
Contact information
Unleash your craft with HERO software!
Less paperwork, more craftsmanship: HERO makes your office work more efficient than ever so you can hit the ground running!
With the HERO tradesman software, companies can digitize their entire project...

Contact information

Hero Software
Göttinger Hof 9
30453 Hannover
Germany
Directions

Contact person
Ricarda Plümpe

Images & Videos

89%
Recommended
on ProvenExpert.com
Good (4.33)
Cost-performance ratio
Good (4.33)
Top competencies

Range of services

4.71 out of 5
7 Reviews

Cost adherence

4.57 out of 5
7 Reviews

Expertise

4.57 out of 5
7 Reviews

47 Reviews on ProvenExpert.com

4.35 out of 5
Good
4.60 out of 5
Excellent
Recommendation
The benefits of HERO are really positive for my company, we really enjoy working with the software! I was particularly impressed by the excellent customer service, which is always available and very solution-oriented.
Show original
Customer review & rating for:
Hero Software
06/19/2024Anonymously
4.60 out of 5
Excellent
Recommendation
The software is very easy and quick to calculate and create, which has made our work much easier. I particularly like the fact that the tax consultant can also be integrated without any problems and that all processes run smoothly. All in all, I am very satisfied and think that the price/performance ratio is right.
Show original
Customer review & rating for:
Hero Software
06/18/2024Anonymously
4.40 out of 5
Good
Recommendation
HERO offers me a logical structure, although the logbook should be a little more visible on the interface. I can customize the software very well to my needs. All in all, a good decision to use HERO
Show original
Customer review & rating for:
Hero Software
06/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
It was easy for me to choose HERO Software because the cloud functionality and ease of use are perfect for my mobile and digital working life. The software enables me to record time efficiently, create projects easily and offers a high level of clarity. I particularly appreciate the interfaces to wholesalers and the ability to record everything directly with the customer. The customer service is excellent and answers questions quickly and promptly. HERO is simply great and I have nothing to complain about.
Show original
Customer review & rating for:
Hero Software
06/10/2024M.
4.60 out of 5
Excellent
Recommendation
As a team of eight people, we have benefited enormously from the integration of several programs into a single system. Order processing is now much more efficient. The fitters get on well with the app, which makes us very happy. The customer service is excellent and always helpful. Previously, we used Lexoffice and Craftnote, which was often confusing in some places.
Show original
Customer review & rating for:
Hero Software
06/05/2024Anonymously
4.40 out of 5
Good
Recommendation
The benefits of HERO software are clearly noticeable for my company. The implementation of the projects went smoothly and the team was always helpful and quick to respond to queries. One small point for improvement would be to expand the services offered to cater even more specifically to the needs of trade businesses.
Show original
Customer review & rating for:
Hero Software
06/04/2024S.
4.60 out of 5
Excellent
Recommendation
I was particularly impressed by the program's high level of transparency and ease of use, which makes digitization much easier. The ability to quickly enter articles and send documents as PDFs is extremely practical.
Show original
Customer review & rating for:
Hero Software
06/03/2024Anonymously
Hero Software Comment from Hero Software:
Dear user, thank you very much for your feedback! We are delighted to hear that you are so satisfied with our software. Our support team will continue to do their best to offer you an optimal product with the best customer service. Keep up the good work! :)

With best regards Greta Hasemann
4.80 out of 5
Excellent
Recommendation
HERO software is user-friendly and enables fast and efficient work thanks to the drag-and-drop function. The templates and samples are comprehensive and make our daily work easier.
Show original
Customer review & rating for:
Hero Software
05/23/2024M.
Hero Software Comment from Hero Software:
Dear M.R., first of all, thank you very much for your feedback! It's great to hear that our features are helping to make your work more efficient. We will do our best to continue to offer you a product and customer service that makes your daily work easier.

With best regards
Greta Hasemann
5.00 out of 5
Excellent
Recommendation
As a long-time user of HERO Software, I have nothing to complain about. The advice and customer service is always on point. I can only recommend HERO
Show original
Customer review & rating for:
Hero Software
05/15/2024Anonymously
Hero Software Comment from Hero Software:
Dear user, thank you very much for this positive feedback. We look forward to working with you again! And we always strive to continue offering you the best product with the best customer service.

With best regards
Greta Hasemann
4.60 out of 5
Excellent
Recommendation
The various services have improved our workflow and the customer service team has always been helpful and professional. While the pre-purchase advice could perhaps be improved, overall I am very happy with HERO Software
Show original
Customer review & rating for:
Hero Software
05/13/2024Anonymously
Hero Software Comment from Hero Software:
Hello, thank you very much for your feedback! We are really pleased to hear that you praise our customer service. We will continue to do everything we can to offer you the best possible product and service.

With best regards
Greta Hasemann
4.60 out of 5
Excellent
Recommendation
The software is high quality and supports my business. The various services have improved our workflow and the customer service team has always been helpful and professional. While the pre-purchase advice could be improved, overall I am extremely happy with HERO and am happy to recommend them to others.
Show original
Customer review & rating for:
Hero Software
05/07/2024Anonymously
Hero Software Comment from Hero Software:
Dear reviewer, thank you very much for your feedback! We are very pleased to hear that our software is improving your workflows. We are sorry that you were not satisfied with the advice you received before purchasing. If there is still a problem, we would of course be happy to address it and work with you to find a solution.
Best regards Greta Hasemann
4.40 out of 5
Good
Recommendation
HERO Software has a great customer service team, they have always been helpful and professional.
Show original
Customer review & rating for:
Hero Software
04/23/2024M.
Hero Software Comment from Hero Software:
Hallo Michael, es freut uns sehr zu hören, dass du mit unserem Kundenservice so zufrieden bist. Wir werden unser Bestes geben, dir weiterhin einen solchen Kundenservice bieten zu können.
Liebe Grüße Greta Hasemann
4.40 out of 5
Good
Recommendation
We are very satisfied with HERO Software, the software has sped up our processes and makes our day-to-day work easier.
Show original
Customer review & rating for:
Hero Software
04/22/2024Anonymously
Hero Software Comment from Hero Software:
Vielen Dank für Ihr Feedback. Es freut uns zu hören, dass Sie mit unserer Software zufrieden sind und wir Ihren Arbeitsalltag erleichtert können. Wir werden weiterhin unser Bestes geben, um das beste Produkt bieten zu können.
Liebe Grüße Greta Hasemann
4.60 out of 5
Excellent
Recommendation
HERO Software convinced me with its high quality. It offers enormous benefits for my company. The various services, such as construction site documentation, time recording and preparatory accounting, have significantly improved our work processes.
Show original
Customer review & rating for:
Hero Software
04/22/2024M.
Hero Software Comment from Hero Software:
Hello Maximilian, we are very pleased to have received such feedback from you. We are glad that you are satisfied with HERO Software as a product as well as with the various services.
Best regards Greta
4.60 out of 5
Excellent
Recommendation
We are very satisfied with HERO Software. The services are comprehensive, and the advice and customer service were outstanding. We really enjoy using HERO Software in our day-to-day work.
Show original
Customer review & rating for:
Hero Software
04/16/2024O.
Hero Software Comment from Hero Software:
Hello Mr. Ockenfeld, thank you very much for your review! We were very pleased to receive your feedback, especially that you are so satisfied with our customer service and make use of it when necessary.
We will continue to do everything we can to offer you an optimal product with a great service.
Best regards Greta Hasemann
4.60 out of 5
Excellent
Recommendation
HERO Software has proven to be extremely useful for our company, simply top!
Show original
Customer review & rating for:
Hero Software
04/09/2024J.
Hero Software Comment from Hero Software:
Hello Jochen, we are really pleased to hear that HERO can support your company in this way. Thank you very much for your kind review. We will continue to do everything we can to satisfy you with our product. We are very much looking forward to further cooperation.

Best regards Greta Hasemann
4.60 out of 5
Excellent
Recommendation
HERO Software has convinced me. The quality of the software is high, it offers a wide range of functions and services that are extremely useful for my company. The implementation of the software in our company went smoothly, as the HERO team provided us with competent advice and assistance throughout the entire process. I would have no hesitation in recommending HERO Software.
Show original
Customer review & rating for:
Hero Software
04/09/2024E.
Hero Software Comment from Hero Software:
Hello Erwin, thank you very much for your feedback. We are very pleased to hear that our software has proved useful for you and your company. We will continue to do everything we can to offer you the best product with a great service!

Best regards Greta Hasemann
4.60 out of 5
Excellent
Recommendation
My personal experience with HERO Software has been extremely positive. The software is of high quality and has proven to be extremely useful, especially in terms of quotation and invoicing and site documentation. The performance of the software is impressive and the implementation in our company went smoothly. The advice from the HERO team was helpful and the customer service was great, with quick responses and solutions to all our concerns. I found the price/performance ratio to be reasonable as the software meets all our requirements while remaining cost effective. Overall, I am very happy with HERO Software and would recommend it to other companies.
Show original
Customer review & rating for:
Hero Software
04/08/2024A.
Hero Software Comment from Hero Software:
Dear Andreas,
Thank you very much for your positive feedback! We are delighted to read that you are satisfied with HERO. I am happy to pass on the praise to our customer service team! If you ever have any questions or need support, we'll be happy to help. Thank you very much for your trust!

Best regards - Anna, Social Media Manager
4.40 out of 5
Good
Recommendation
HERO has revolutionized our workflows by allowing us to complete projects quickly and efficiently. The intuitive user interface and excellent customer service have exceeded our expectations. Overall, an excellent software solution that I would recommend to any company.
Show original
Customer review & rating for:
Hero Software
03/12/2024R.
Hero Software Comment from Hero Software:
Hello Ralf, thank you very much for your very positive feedback! That makes us a little proud :)
We are very pleased to read that we have been able to revolutionize your processes and thus contribute to increasing efficiency. Thank you for your trust in us. Should you ever have a problem, a question or a suggestion for us, please do not hesitate to contact us.
Best regards
Anna
4.40 out of 5
Good
Recommendation
HERO Software offers a high quality platform with an intuitive user interface and excellent customer service. It also makes my workflow much easier and offers excellent value for money.
Show original
Customer review & rating for:
Hero Software
03/12/2024E.
Hero Software Comment from Hero Software:
Dear Eugen, Thank you for this great review! We attach great importance to providing our customers with a high-quality user experience and excellent customer service. Your praise motivates us to continue to do our best. If you have any questions, suggestions or other input, please feel free to contact us at any time.

Best regards
Anna
1,503 Reviews from
2 other sources
4.51 out of 5
Excellent
4.70 out of 5
Excellent
109 reviews on Google Maps
 
06/16/2024
4.50 out of 5
Excellent
1,394 reviews on Apple
 
06/20/2024
Submit a review

Your message to Hero Software

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

All reviews and experiences about Hero Software are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/26/2021  |  Last update: 06/23/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH