More than just a real estate agent—I’ve rarely experienced such dedicated and honest advice—I highly recommend her!
I am infinitely grateful to our agent from info-beihilfe and would like to take this opportunity to express my highest appreciation to her. My situation was anything but simple due to numerous pre-existing conditions, and standard private health insurance was out of the question for me. The only option was the special enrollment period for civil servants, as I am a prospective teacher.
What’s truly special—and absolutely worth highlighting—is that our agent receives NO commission for arranging coverage through this special enrollment period. Despite this, she has already advised us five times—each session lasting over an hour—with incredible dedication, patience, and expertise. From the very beginning, she honestly explained all our options to us.
The fact that she still wants to continue supporting us and handle the special enrollment program for us is simply extraordinary.
Unfortunately, we’d had different experiences with real estate agents in the past—agents who, after initial contact, simply didn’t get back to us even though they’d promised to, or who didn’t respond to our follow-up inquiries. This makes us appreciate our agent’s tireless dedication, transparency, and honesty all the more.
She proactively handles inquiries with insurance companies and broker representatives and always keeps us up to date.
We were particularly impressed by her foresight and thoroughness: When it became clear that the introductory offer was our only option, she immediately realized that changing rates later on under those specific terms might be difficult. She then followed up specifically with the insurers and discovered that, with our preferred provider, an internal rate change under the introductory offer is indeed not permitted. Other brokers had either failed to mention this crucial point at all or had even falsely claimed that a change would be possible later, without apparently having checked this thoroughly. This level of detail and honest explanation from our insurance broker is worth its weight in gold; it saved us from making the wrong decisions, and we were able to focus on other insurers with her.
If you’re looking for an insurance broker who works with heart, mind, and the highest level of professionalism—even when there’s no financial benefit for her personally—info-beihilfe is the perfect choice. A very clear recommendation and a huge thank you for this fantastic service!"
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