helden.de GmbH

Insurances

helden.de GmbH
TOP RECOMMENDATION 2024
4.75 out of 5
Excellent
621 Reviews
Contact information
You won't find more liability & home contents anywhere.

Contact information

helden.de GmbH
Ballindamm 3
20095 Hamburg
Germany
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Contact person
helden.de

99% Recommended
Excellent (4.84)
Cost-performance ratio
Excellent (4.84)
Top competencies

Customer loyalty

4.91 out of 5
35 Reviews

Customer satisfaction

4.88 out of 5
34 Reviews

Sustainability

4.88 out of 5
33 Reviews

452 Reviews on ProvenExpert.com

4.85 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I receive very quick feedback on every question, which is always positive for me.
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Customer review & rating for:
helden.de GmbH
03/15/2024Petra M.
5.00 out of 5
Excellent
Recommendation
Quick to set up, and easy to cancel when no longer needed. Will definitively use again in the future.
Customer review & rating for:
helden.de GmbH
03/12/2024Mr Oliver M.
5.00 out of 5
Excellent
Recommendation
My password problem was taken care of until it was solved. THANK YOU SO MUCH. Life can be that simple.
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Customer review & rating for:
helden.de GmbH
03/08/2024Helmut G.
5.00 out of 5
Excellent
Recommendation
Very transparent and simple processing on conclusion.

Very uncomplicated and benevolent as well as customer-oriented processing upon termination.
Fair pricing.
Overall absolutely recommendable
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Customer review & rating for:
helden.de GmbH
03/06/2024Simón Goas O.
5.00 out of 5
Excellent
Recommendation
Super service. My questions were answered very quickly. I'm really surprised at how quickly they responded. I'm a bit older and not so familiar with the Internet. No problem for the heroes, I can only recommend them. I say THANK YOU
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Customer review & rating for:
helden.de GmbH
02/28/2024H.
5.00 out of 5
Excellent
Recommendation
Good speech and to the point. Thank you very much, Uwe!
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Customer review & rating for:
helden.de GmbH
02/16/2024Uwe H.
5.00 out of 5
Excellent
Recommendation
Very uncomplicated processing.
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Customer review & rating for:
helden.de GmbH
02/13/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The registration and the service went quickly, price performance top
Advice and customer service will be shown but I am very optimistic.
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Customer review & rating for:
helden.de GmbH
01/25/2024Anonymously
5.00 out of 5
Excellent
Recommendation
A very good service. Perfect advice on the phone ☎️.
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Customer review & rating for:
helden.de GmbH
01/09/2024Jörg G.
5.00 out of 5
Excellent
Recommendation
I am totally thrilled. My e-bike was only 4 weeks old and I already had to call for roadside assistance. Top service, from the heroes to the breakdown service organization and the breakdown service itself. My bike was picked up and taken to the workshop within a few hours because it wasn't urgent. My bike was repaired within a week and the money was transferred by the heroes.
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Customer review & rating for:
helden.de GmbH
12/27/2023Anonymously
1.00 out of 5
Poor
Not available by phone and do not respond to notice of termination. They are happy to send a reminder.
That's what I call bad customer service. Paid for years and never took action.
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Customer review & rating for:
helden.de GmbH
12/09/2023B.
5.00 out of 5
Excellent
Recommendation
friendly telephone service - no problems so far!
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Customer review & rating for:
helden.de GmbH
12/04/2023Kurt H.
4.40 out of 5
Good
Recommendation
Quickly completed and inexpensive!
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Customer review & rating for:
helden.de GmbH
11/22/2023T.
5.00 out of 5
Excellent
Recommendation
Conclusion of contract smooth and easy. Good and understandable information and tips.
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Customer review & rating for:
helden.de GmbH
11/16/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Super fast, detailed and friendly support before completion due to questions. App is very well structured. Drone with serial number was easy to enter. Proof of insurance in English absolutely top for the vacation. Daily cancelability is also very good. Now I just have to hope that there is no damage to the drone and that I will never actually need the insurance. I am therefore not yet in a position to assess the claims settlement.
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Customer review & rating for:
helden.de GmbH
11/11/2023B.
5.00 out of 5
Excellent
Recommendation
Everything is very clear and concise
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Customer review & rating for:
helden.de GmbH
11/09/2023Anonymously
5.00 out of 5
Excellent
Recommendation
What is can say so far is:
1.fast and uncomplicated handling
2.price / performance ratio I find good
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Customer review & rating for:
helden.de GmbH
10/30/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very simple closure
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Customer review & rating for:
helden.de GmbH
10/21/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Quick and understandable
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Customer review & rating for:
helden.de GmbH
10/15/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Very very fast response to a claim and a very uncomplicated processing online by uploading the most important documents (purchase receipt of the bike, receipt repair costs, photos of the damage). I can absolutely recommend the e-bike and bicycle protection insurance!
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Customer review & rating for:
helden.de GmbH
10/08/2023Annika J.
167 Reviews from
5 other sources
4.50 out of 5
Excellent
5.00 out of 5
Excellent
3 reviews on Amazon
 
01/15/2018
4.90 out of 5
Excellent
18 reviews on Google Play
 
05/18/2018
4.60 out of 5
Excellent
41 reviews on Facebook
 
05/13/2019
4.40 out of 5
Good
98 reviews on Google Maps
 
03/18/2024
4.10 out of 5
Good
9 reviews on Apple
 
12/21/2017
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All reviews and experiences about helden.de GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/25/2017  |  Last update: 03/18/2024   |  Report profile

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