From the advice to the delivery and payment, just everything fits. And just the idea that you can buy a product like my wooden cat house, I find super!
I find your company just great!
Thank you that there are you.
Sunny greetings from Vorarlberg E. Leyrouz
Very nice contact, since we live right nearby we could look in advance at the quality of the cat houses and also ask questions. We also got a great idea proposal what we then so also ordered. It was built in record time of just under a week! Top!!!
Before placing my order, I still had some questions and uncertainties. I was neither on hold nor did I have the feeling of being dispatched on the phone. That's what I call true customer service! *****
We purchase the XXL cat house with chip door. The overall work on the house is really good. I was disapointed to see that the inside bottom layer of the house was not fully covering the middle layer, about 1cm shorter on the length of the house, under the door. I would add a photo but there is no option here to do that.
As sugestion, maybe the door to be a bit higher, to be able to put a cat bed in it and to be applied on the side of the house. A possibility to add special pet warming mat in it would be also a plus.
Otherwise, very good and solid product.
Fits everything. Good quality, delivery no problem and the big advantage: does not need to be assembled and is ready for use immediately.
Now something that has nothing to do with the cat house itself:
It took a few days and patience until the cottage was accepted. Problem was the flap, because the cat at first only used his upper body to get his treats, with which he was attracted. The flap lay on his back and disturbed him sensitively, if he wanted to leave the house in the "return walk" again. In addition, the flap was too strict for him in the beginning, which is why I had glued the flap to him for the first few days. Now he pushes it open, but today I noticed that the seal around the flap freezes due to the draining condensation and the cat can hardly open it by himself.
There I do not know a solution yet.
The cat house is super processed and really easy to clean. Was accepted, my cat liked to retreat in it. The price seems a bit expensive at first, but is definitely worth it. Would buy it again. Delivery took a few days (as stated), you have to allow for the time. Delivery was in top condition, with good packaging. Really recommendable
Moin as an improvement suggestion.....install the cat flap higher so that you can also put a thick pillow in it ... because otherwise the flap always knocks against it and you can not open the flap ... LG
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Profile active since 10/25/2021 | Last update: 02/06/2023
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