KISOMA

Massage Frankfurt

KISOMA
667 Reviews i
published (99%)
out of 677 reviews
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Physical malpositions often have both physical and mental-emotional causes and can only be effectively solved through a holistic approach. This is exactly what we understand as our task.

We take time for you, because we do not only want to...
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Contact information

KISOMA
Steinweg 6
60313 Frankfurt
Germany
Directions

Contact person
Norbert Schütz

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Review from 12/29/2024  
5.00 out of 5
Excellent
Recommendation
Service on offer
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Top competencies

Professionalism

4.86 out of 5
56 Reviews

Customer loyalty

4.82 out of 5
51 Reviews

Customer satisfaction

4.77 out of 5
52 Reviews

495 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Leider kam ich noch nicht in den Genuss einer Massage, möchte aber trotzdem meine sehr positive Erfahrung zum Kundendienst weitergeben. Meine Tochter hatte versucht einen Gutschein für meine Mutter zu bestellen, aber dabei ist wohl ein Fehler unterlaufen. Sie hatte dann schon anderweitig bestellt, aber bei meiner Mutter kam eine Gutscheinrechnung von KISOMA an. Dieses Problem zu lösen war aber nur einen Anruf entfernt 🙂. Der Inhaber selbst war am Telefon und hat freundlicherweise sofort die Bestellung storniert. Nochmals vielen Dank für Ihre Kulanz und Professionalität!
Customer review & rating for:
KISOMA
12/29/2024Anonymously
KISOMA Comment from KISOMA:
Herzlichen Dank für Ihre positive Rückmeldung – auch wenn Sie bisher noch keine Massage bei uns genießen konnten! Es freut uns sehr, dass Sie mit unserem Kundenservice zufrieden waren und wir das Anliegen schnell und unkompliziert klären konnten. Für uns ist es selbstverständlich, in solchen Fällen kulant und lösungsorientiert zu handeln. Vielleicht dürfen wir Sie oder Ihre Mutter ja bald einmal persönlich bei uns begrüßen – wir würden uns sehr freuen!

Mit herzlichen Grüßen
Ihr KISOMA-Team
5.00 out of 5
Excellent
Recommendation
Super professional massage. Pain in the neck area was gone after one massage. TOP !
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Customer review & rating for:
Kundenzufriedenheit 2/2022
10/23/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very sympathetic and professional practitioner (Garreth)!
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Customer review & rating for:
Kundenzufriedenheit 2/2022
09/12/2024Frau B.
5.00 out of 5
Excellent
Recommendation
As I am pregnant, it was particularly important to me that my needs were well perceived and I can say 100% that this was really the case. The massage was relaxing, soothing and simply great. I was also asked if the pressure etc. was good, which is very important to me personally. I would gladly come back, so for pregnant women in particular VERY recommendable! If you want to do something good for yourself, you absolutely have to do it. :)
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Customer review & rating for:
Kundenzufriedenheit 2/2022
08/22/2024Frau S.
5.00 out of 5
Excellent
Recommendation
It was really good! The treatment helped me a lot.
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Customer review & rating for:
Kundenzufriedenheit 2/2022
08/14/2024Herr V.
4.67 out of 5
Excellent
Recommendation
My visit for a massage was very pleasant from the first communication to the farewell.
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Customer review & rating for:
Kundenzufriedenheit 2/2022
08/07/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very happy with my experience. The massages helped me stay fit during my last months of pregnancy. I felt more mobile, flexible and pain was significantly reduced.
Customer review & rating for:
Zufriedenheitsumfrage
06/14/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I have been going to Steffen for 2 months and I am thrilled every time. He knows exactly what he's doing, knows how to correctly assess the symptoms and finds a way to alleviate them. I am absolutely thrilled.
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Customer review & rating for:
KISOMA
06/04/2024M.
5.00 out of 5
Excellent
Recommendation
I went to Steffen for a massage and received both a very good treatment and advice.
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Customer review & rating for:
Kundenzufriedenheit 2/2022
05/23/2024Frau G.
5.00 out of 5
Excellent
Recommendation
Holistic view of the client, calm atmosphere and the right advice. I was very satisfied!
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Customer review & rating for:
Kundenzufriedenheit 2/2022
05/16/2024Frau D.
1.00 out of 5
Poor
Very bad service - not the massage, because this service was not received as I was sick and I wanted to cancel and reschedule. After talking to someone on the phone and I was being assured that all was good I still received a bill. This is a scamming behavior and just simply being greedy. Be careful when making an appointment as you might have to pay for a service you never received


Very poor service - not the massage as this service was not used as I was ill and I wanted to cancel and reschedule. After speaking to someone on the phone and being assured everything was ok I still received a bill. This is fraudulent behavior and just plain money grubbing. Be careful when making appointments as you may end up paying for a service you never received.
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Customer review & rating for:
Qualitätsumfrage
05/06/2024Karolina B.
5.00 out of 5
Excellent
Recommendation
The back and neck massage is really very good. I have tried several other providers, but Kisoma is the best. Thank you very much!
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Customer review & rating for:
Kundenzufriedenheit 2/2022
04/18/2024Frau S.
4.67 out of 5
Excellent
Recommendation
Super therapist. It totally helps me.
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Customer review & rating for:
Kundenzufriedenheit 2/2022
04/17/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very professional advice, competent staff and friendly atmosphere, I will be back.
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Customer review & rating for:
Kundenzufriedenheit 2/2022
03/28/2024Frau M.
5.00 out of 5
Excellent
Recommendation
The massage met all my expectations, the atmosphere supports the relaxation.
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Customer review & rating for:
Kundenzufriedenheit 2/2022
03/08/2024Frau G.
5.00 out of 5
Excellent
Recommendation
Great team. Responds fully to the wishes of the individual. Very flexible. High quality. Nice ambience. Extra praise to the best masseur I know, Gareth! This man knows his job and is great all round. Keep it up and always happy to return!
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Customer review & rating for:
Kundenzufriedenheit 2/2022
03/04/2024Herr Ralf S.
4.67 out of 5
Excellent
Recommendation
I found the massage and Jutta's calm manner very pleasant!
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Customer review & rating for:
Kundenzufriedenheit 2/2022
03/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I felt very comfortable and well looked after from start to finish.
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Customer review & rating for:
Kundenzufriedenheit 2/2022
03/03/2024Anonymously
4.67 out of 5
Excellent
Recommendation
Professional pregnancy massage in a relaxed atmosphere.
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Customer review & rating for:
Kundenzufriedenheit 2/2022
03/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very individual, holistic and professional advice and treatment.
Thank you very much and keep up the good work, I can only recommend you to come back!
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Customer review & rating for:
Kundenzufriedenheit 2/2022
03/03/2024Simone D.
172 Reviews from
3 other sources
4.73 out of 5
Excellent
5.00 out of 5
Excellent
14 reviews on Facebook
 
04/07/2025
5.00 out of 5
Excellent
3 reviews on KennstDuEinen
 
02/27/2017
4.70 out of 5
Excellent
155 reviews on Google
 
12/05/2025
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* All reviews and experiences about KISOMA are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/24/2017  |  Last update: 12/05/2025   |  Report profile

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