Kreuzfahrtberatung

River cruises, cruises, sailing cruises, expedition cruises

Kreuzfahrtberatung
4.95 out of 5
Excellent
114 Reviews
Authenticity of reviews
Submit a review
Contact information
Cruise consultant for cruises and river cruises.
I am your very own cruise consultant for the best cruise ships worldwide and offer you more than 30 years of experience in tourism. I advise you free of charge on cruises from more than 35 national...
View full description

Contact information

Kreuzfahrtberatung
Mohnblumenweg 4
22395 Hamburg
Germany
Directions

Contact person
Herr Heiko Wiltfang

Images & Videos

Opening hours

Sunday 10:00 am-06:00 pm

Websites

Social Media

100% Recommended
5 stars 86
3 stars 0
2 stars 0
1 star 0
Services

88 Reviews on ProvenExpert.com

4.96 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The cruise advice and tips for choosing the right cabin were on point. The agency's experience was reflected in every answer to questions I asked. It was an all-round successful cruise and I can only recommend the agency and the Phoenix company.
Thank you, rfri
Show original
Customer review & rating for:
Kreuzfahrtberatung
07/01/2023R.
5.00 out of 5
Excellent
Recommendation
Mr. Wiltfang has advised us wonderfully, was easily accessible, or has always reported back promptly. This river cruise to the tulip blossom was our first, but certainly not the last.
The preparation was great, the booked excursions well organized, the staff on the ship were courteous, always friendly and eager to make it really EVERY right.
It is nice that the cruise consulting works together with this company.
On the points "implementation", " advice", " customer service" we could gladly give 2x5 stars.
If we want to make a river cruise again, certainly cruise consulting is our first way. We are very happy to recommend Mr. Wiltfang. There they are in the best hands.
Show original
Customer review & rating for:
Kreuzfahrtberatung
06/29/2023D.
5.00 out of 5
Excellent
Recommendation
We have booked a river cruise with Mr. Wildfang. We were very satisfied with the advice . All our questions were answered quickly and very reliably. Very good mediator between customer and provider. We will definitely use Mr. Wildfang again for our next trip. Again a big thank you, Monika and Dietmar
Show original
Customer review & rating for:
Kreuzfahrtberatung
06/24/2023Anonymously
5.00 out of 5
Excellent
Recommendation
It was just great
Show original
Customer review & rating for:
Kreuzfahrtberatung
06/23/2023Martine C.
5.00 out of 5
Excellent
Recommendation
The advice was very comprehensive and the tips for the excursions very good. Would book here again!
Show original
Customer review & rating for:
Kreuzfahrtberatung
06/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Smooth travel advice , booking, everything worked wonderfully. The trip as described so been. Recommendable at any time!
Show original
Customer review & rating for:
Kreuzfahrtberatung
01/28/2023Aniko I.
5.00 out of 5
Excellent
Recommendation
Here, the customer is the focus in the truest sense of the word!
Show original
Customer review & rating for:
Liebe Kunden der Kreuzfahrtberatung. Heute habe ich eine persönliche Bitte. Ich möchte Sie um eine kurze Bewertung unserer Dienstleistung rund um Ihre Buchung bitten. Vielen Dank ! Heiko Wiltfang
12/25/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice competent and reliable advice and cooperation
Show original
Customer review & rating for:
Kreuzfahrtberatung
12/22/2022Volker H.
5.00 out of 5
Excellent
Recommendation
Mr. Wiltfang has advised us on a river trip and was always attentive, very committed and customer-oriented consultant, who also likes to look for alternatives and has valuable explanations ready for the selection. So far, we have only been able to experience the consultation. We hope that the trip booked afterwards also meets expectations. We will only be able to experience this in September 2023. We are already looking forward to it.
Show original
Customer review & rating for:
Kreuzfahrtberatung
12/22/2022Peter aus B.
5.00 out of 5
Excellent
Recommendation
Mr. Wiltfang has advised us in the selection of a ship and cabins for a Danube cruise very friendly , competent and reliable and helped us with the booking. We can only highly recommend to use the services of the cruise consulting before a trip!
Show original
Customer review & rating for:
Kreuzfahrtberatung
10/06/2022Karin Hasselhof, Hans-Joachim B.
5.00 out of 5
Excellent
Recommendation
Due to acute illness our planned QM2 trip burst. As with the pre-planning of this highlight trip, Mr. Wiltfang advised us quickly and in style ! EVERY TIME again and ABSOLUTELY recommendable !
Many thanks and VG Dr. Michael P.
Show original
Customer review & rating for:
Kreuzfahrtberatung
10/01/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We have never made a cruise and I came across it by chance on the Internet. Mr. Wiltfang has offered us in an extremely short time two trips, only on my criteria aligned . I was amazed at how unerring and pleasantly priced , he proposed these trips . I had from the beginning a good feeling with him, he also told me the disadvantages that can arise from a cheaper trip. All in all, we are very satisfied with Mr. Wiltfang and we would be any time again a trip from him suggested. Keep it up!!! Fam. Knobelsdorf from Berlin
Show original
Customer review & rating for:
Kreuzfahrtberatung
09/28/2022Fam. K.
5.00 out of 5
Excellent
Recommendation
Our first cruise and super organized and advised by Mr. Wiltfang,, from the first contact to embarkation always there for us, Very friendly and competent and always available. Zero problems,, will always come back to this advice. Thank you again for this advice.
Show original
Customer review & rating for:
Kreuzfahrtberatung
09/28/2022Richard H.
5.00 out of 5
Excellent
Recommendation
We were very satisfied with Mr. Wiltfang's advice. Here I can only express great praise. Even in the evening at 7:30 p.m., Mr. Wiltfang had still called me back when it came to the selection/booking. If I wrote an email, I received an answer shortly. Everything tip top. Should we ever book a cruise again, I will 100% turn to Mr. Wiltdfang again. Thank you very much for everything.
Show original
Customer review & rating for:
Kreuzfahrtberatung
09/28/2022C.
5.00 out of 5
Excellent
Recommendation
Since we did not have any experience with cruises, going to the consultation was indicated. We were very well advised, quickly informed and super cared for. Even the rail tickets were settled quickly and easily despite problems with the reservation on the rail site. We are very satisfied and had a great and relaxing trip. And a special thanks to H. Wiltfang for our honeymoon. Gladly again.
Show original
Customer review & rating for:
Kreuzfahrtberatung
09/28/2022Silke S.
4.60 out of 5
Excellent
Recommendation
The accessibility is excellent. Mr. Wiltfang also calls back promptly.
Again and again...we feel very well taken care of....!!!!
Show original
Customer review & rating for:
Liebe Kunden der Kreuzfahrtberatung. Heute habe ich eine persönliche Bitte. Ich möchte Sie um eine kurze Bewertung unserer Dienstleistung rund um Ihre Buchung bitten. Vielen Dank ! Heiko Wiltfang
09/28/2022Werner G.
5.00 out of 5
Excellent
Recommendation
Although our originally planned Volga trip had fallen through, the Danube trip was a great experience. For this, we would like to expressly thank the Kreizfahrtberatung, Mr. Wiltfang.
Without his efforts it would have been much more difficult for us to plan a trip.
Show original
Customer review & rating for:
Kreuzfahrtberatung
08/08/2022Anonymously
Kreuzfahrtberatung Comment from Kreuzfahrtberatung:
Thank you very much for your review. For the planning of a new river trip I am at your disposal at any time. Best regards from Hamburg. Heiko Wiltfang
5.00 out of 5
Excellent
Recommendation
We have very short notice / 10 days before the trip / decided to join a river cruise The Mr. Wiltfang a competent, professional cruise consultant, always available, great trip, excursion, insurance quotes sent, booked.
Simply top! Everything works flawlessly.
Would I recommend at any time !!!
Anikó-Austria
Show original
Customer review & rating for:
Bitte bewerten Sie die Beratungsqualität und den Service der Kreuzfahrtberatung Hamburg
05/04/2022A.
5.00 out of 5
Excellent
Recommendation
With advice and customer service
Show original
Customer review & rating for:
Kreuzfahrtberatung
01/19/2022Anonymously
Kreuzfahrtberatung Comment from Kreuzfahrtberatung:
Thank you very much for your evaluation.
I will be happy to assist you personally at any time.
Best regards from Hamburg. Your cruise consultant - Heiko Wiltfang
5.00 out of 5
Excellent
Recommendation
I received very fast and really competent, friendly help from Mr. Wiltfang for my problem - I am almost 9o and depend on a lift due to my rollator, which is not the rule on river cruise ships. For this I thank you again expressly.
Show original
Customer review & rating for:
Kreuzfahrtberatung
10/23/2021Lilo S.
26 Reviews from
2 other sources
4.93 out of 5
Excellent
5.00 out of 5
Excellent
9 reviews on Facebook
 
10/18/2017
4.90 out of 5
Excellent
17 reviews on Google Maps
 
07/02/2023
Submit a review
Get in touch

Your message to Kreuzfahrtberatung

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.
Send message

I accept the privacy policy.

All reviews and experiences about Kreuzfahrtberatung are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/26/2016  |  Last update: 09/24/2023   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Join now for free!
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2023 Expert Systems GmbH