for the first two appointments we were very satisfied. However, the cleaner was changed and now the quality leaves something to be desired.
Bed was not covered despite sheets provided, but used as a place to put items from the floor (so that the floor could be wiped, understandable, but put back would have been nice).
generally items (small laundry basket, cat basket, footstool etc) were moved out of the way (as said, understandable) but not put back.
dishwasher was neither unloaded nor put away
cleaning itself was neat, but not outstanding.
we would like to see the first cleaner back.
For a long time I have been regularly very satisfied with the cleaning help Julia sends and how reliably Julia communicates. However, for today's assignment I am reluctant to pay the full amount:
At short notice I accepted a substitute, who also arrived on time and whom I showed the rooms and the cleaning utensils. When I came back after a little more than 3 hours (normally a 4 hour cleaning takes place), the house was empty, light was on in several rooms, the terrace door was not completely locked and the cleaning work was very poor: toilet edges not clean, tile floors stick when walking over them, floors to be vacuumed not clean, etc.
we are very satisfied with the cleaning and the service of our cleaner. The apartment is spotlessly clean and even little extra touches were done that were not explicitly in the description (e.g. a tapestry that had previously come loose was re-hung).
there is nothing that can really be complained about and we are happy that after a few failures from other portals, we have finally found someone who is a super fit for us and our household.
Danijela was with us for the first time yesterday. She did a great job - thorough and fast. At the same time she is nice and sympathetic. The beginning was a bit difficult because she did not receive the appointment as info . But she immediately offered another time the same day and was reliable. Thank you very much for that.
I am satisfied with my latest experience with Maideasy and even if I do not mind paying a little bit above the market average price to ensure that all people involved in the process get a fair pay, 105 Euros for 1 person cleaning my place in 2.5 hours is just too much. The job was done properly and I only found 2 spots that were not clean after the man left (and I am ok with it as we are all humans and the most important tasks were done properly), but 42 Euros per hour is a lot. I don't see myself using Maideasy too often because of the price.
After my last bad experience, MaidEasy responded very well and was able to suggest another person. Today Adam worked for us. Punctual, efficient, hardworking, reliable and discreet. 5 stars for Adam ! Thank you MaidEasy
Dear Maid Easy Team, would it be possible for the cleaning help to clean the windows in the living room in my apartment at Schwartzkopffstraße 5 in Berlin Mitte tomorrow, Wednesday, in addition to the regular work? That would be great! Best thanks and greetings Michael Jacob
All reviews and experiences about Maideasy.de are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 10/13/2015 | Last update: 04/08/2022
| Report profile
More transparency and security while looking for competent professionals
Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.
A good reputation is the world's best form of advertising!
85% of all consumers trust online reviews just as much as they do personal recommendations.
Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
However, should you feel that a review is in violation of our guidelines, you can submit a request to have the review assessed by the ProvenExpert quality assurance team by using the following contact form.