We bought our kitchen directly from the factory in 2015. The price is certainly a little higher but still the kitchen gives us great pleasure. Everything still fits, nothing wobbles, still looks like the first day.
Furniture really top quality, but depending on the budget caution in the selection of electrical appliances. We got rather weaker ones and did not learn everything about possible alternatives, which might have led us to optimize something. Overall - and this is the core message - clearly better than the advice in 0815 kitchen studio or furniture store.
Quality, range and design are really excellent.
Unfortunately, it hangs in the processing, coordination and organization is not necessarily the strength of Müller kitchens. The delivery and installation is highly dependent on the day, sometimes sloppy. The accessibility of customer service is definitely in need of improvement. Nevertheless, I would recommend Müller Küchen, even if the price is too high for what is delivered.
Very prompt answering of questions, partly also from the vacation of Mrs. Hengst, that was great.
It was super to be supplied over the last summer with rental equipment until the right equipment came. Many thanks for that.
We were certainly a "hard case": we appreciate a good design, cook a lot and therefore like it practical. Since we planned the kitchen in the course of a core renovation, our budget was already strained anyway... Our Müller kitchen did justice to us in all points.
Despite the not very large kitchen space, our ideas were very well implemented in the planning.
The assembly work was excellent good.
We gained a lot of additional storage space. Every available cm outside the standard dimensions was used optimally.
For planning , compilation and choosing the design was taken a lot of time, pointed out technical, functional, optical advantages and disadvantages that you do not necessarily recognize as a layman.
Very good communication. Questions were answered immediately.
To this day, we are thrilled with the kitchen.
We can recommend Müller-Küchen and team at any time.
High quality product...very good service...Very good advice!
Very high quality kitchens with an extremely attractive design at fair prices!
Advice in the planning partly a little cumbersome. Construction and connection of the kitchen excellent. The service has room for improvement in terms of response times, otherwise in case of complaints a high degree of flexibility in finding solutions. Gladly again!
Mr. Lappe planned our kitchen on recommendation. Thank you for his patience and the regular change requests we have brought. The result has given us new joy every day for several months. Shortly after the kitchen we then ordered the cabinet with photo motif. It is now called a lion cabinet and is the eye-catcher in the living room. Many thanks also to the installers, who have worked very cleanly.
My kitchen was fully planned and built according to my ideas. The consultation was really great. Creative solutions were found that I had not thought of before. Already in the exhibition I had a high-quality impression of the kitchens that the company builds itself, but when my dream kitchen stood, I was even more convinced of the quality and workmanship. My whole environment wanted to come over directly after the construction and examine the new kitchen and everyone is enthusiastic. I can only recommend the company and would always buy a kitchen there again. The tambour cabinet is my personal highlight and perfect for my breakfast. Everything is now super structured and tidy! I now have even more storage space than before, although the room is quite small. Thank you very much for the excellent service.
I did not like the procedure for replacing the dishwasher!
I was migeteilt by Müller-Küchen that Miele makes the overall handling of the repair or replacement, but there I would have liked more support from Müller-Küchen in the processing (as my kitchen contract partner).
The exchange took almost half a year. I will of course say that we are not yet constantly on site and finding appointments for inspection, follow-up visits, delivery and installation of the dishwasher has been annoying!
The recommendation can only be given conditionally.
We liked the advice and design planning of the kitchen, the advice on the equipment with electrical appliances less well. Good: Müller-Küchen offers detailed solutions and adaptations to circumstances in contrast to standard programs of other market suppliers. Assembly: Upper cabinet parts had to be remanufactured and delivered due to incorrect dimensions, despite the company taking measurements at the customer's premises. The assembly of the kitchen by a subcontractor had to be improved. The complete delivery of the kitchen appliances was delayed for months due to supplier problems. The electrical appliances could have been procured earlier from other sources. Meanwhile, the new kitchen was only usable to a very limited extent.
Conclusion: we were very satisfied with the result of the previous kitchen - also a Müller kitchen - for many years, but here we had to make concessions already during the realization. The permanent quality must first prove itself.
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Profile active since 04/20/2021 | Last update: 09/17/2023
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