Müller Küchen

Kitchen furniture production

Müller Küchen
123 Reviews i
published (99%)
out of 124 reviews
Contact information

Contact information

Müller Küchen
Adenauerstraße 9-13
33184 Altenbeken
Germany
Directions

Contact person
Christian Koch

Review from 11/13/2023  
3.25 out of 5
Average
Quality
Service on offer
Processing
Delivery

74 Reviews on ProvenExpert.com

3.25 out of 5
Average
After excellent planning, we were very disappointed with the installation and the overall service on site. Müller Küchen replaces damaged parts without any ifs and buts, but this required a total of 7 appointments - and the agreed time frames were not adhered to at any of them. The statement on the website "We produce 100 percent of our kitchens ourselves in Germany" is also misleading to say the least. We were told several times that the fronts of our kitchen were supplied. The quality of the kitchen is nevertheless good.
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Customer review & rating for:
Bewertung Müller Küchen
11/13/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We bought our kitchen directly from the factory in 2015. The price is certainly a little higher but still the kitchen gives us great pleasure. Everything still fits, nothing wobbles, still looks like the first day.
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Customer review & rating for:
Bewertung Müller Küchen
05/17/2023Holger S.
5.00 out of 5
Excellent
Recommendation
reliable personal contact persons
extensive inspiring exhibition in Altenbeken
no experience with customer service in the following years yet
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Customer review & rating for:
Bewertung Müller Küchen
03/31/2023Anonymously
4.50 out of 5
Excellent
Recommendation
Furniture really top quality, but depending on the budget caution in the selection of electrical appliances. We got rather weaker ones and did not learn everything about possible alternatives, which might have led us to optimize something. Overall - and this is the core message - clearly better than the advice in 0815 kitchen studio or furniture store.
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Customer review & rating for:
Bewertung Müller Küchen
03/24/2023A.
4.00 out of 5
Good
Recommendation
Quality, range and design are really excellent.
Unfortunately, it hangs in the processing, coordination and organization is not necessarily the strength of Müller kitchens. The delivery and installation is highly dependent on the day, sometimes sloppy. The accessibility of customer service is definitely in need of improvement. Nevertheless, I would recommend Müller Küchen, even if the price is too high for what is delivered.
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Customer review & rating for:
Bewertung Müller Küchen
03/14/2023Eberhard H.
4.50 out of 5
Excellent
Recommendation
Very prompt answering of questions, partly also from the vacation of Mrs. Hengst, that was great.
It was super to be supplied over the last summer with rental equipment until the right equipment came. Many thanks for that.
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Customer review & rating for:
Bewertung Müller Küchen
03/08/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We were certainly a "hard case": we appreciate a good design, cook a lot and therefore like it practical. Since we planned the kitchen in the course of a core renovation, our budget was already strained anyway... Our Müller kitchen did justice to us in all points.
Clear recommendation.
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Customer review & rating for:
Bewertung Müller Küchen
02/27/2023K.
5.00 out of 5
Excellent
Recommendation
very careful work, very friendly employees
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Customer review & rating for:
Bewertung Müller Küchen
02/25/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Despite the not very large kitchen space, our ideas were very well implemented in the planning.
The assembly work was excellent good.
We gained a lot of additional storage space. Every available cm outside the standard dimensions was used optimally.
For planning , compilation and choosing the design was taken a lot of time, pointed out technical, functional, optical advantages and disadvantages that you do not necessarily recognize as a layman.
Very good communication. Questions were answered immediately.
To this day, we are thrilled with the kitchen.
We can recommend Müller-Küchen and team at any time.
High quality product...very good service...Very good advice!

Enthusiastic are not only Elke and Ulli!
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Customer review & rating for:
Bewertung Müller Küchen
02/23/2023G.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Bewertung Müller Küchen
02/21/2023S.
4.00 out of 5
Good
Recommendation
Has everything worked out except for one small thing, are very satisfied with the kitchen so far! :-)
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Customer review & rating for:
Bewertung Müller Küchen
02/18/2023Anonymously
4.00 out of 5
Good
Recommendation
Very high quality kitchens with an extremely attractive design at fair prices!
Advice in the planning partly a little cumbersome. Construction and connection of the kitchen excellent. The service has room for improvement in terms of response times, otherwise in case of complaints a high degree of flexibility in finding solutions. Gladly again!
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Customer review & rating for:
Bewertung Müller Küchen
02/16/2023Kunde aus Geseke/Eringerfeld, gekauft Anfang 2022. Da kann es nur 1 geben. ;.
5.00 out of 5
Excellent
Recommendation
Mr. Lappe planned our kitchen on recommendation. Thank you for his patience and the regular change requests we have brought. The result has given us new joy every day for several months. Shortly after the kitchen we then ordered the cabinet with photo motif. It is now called a lion cabinet and is the eye-catcher in the living room. Many thanks also to the installers, who have worked very cleanly.
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Customer review & rating for:
Bewertung Müller Küchen
02/16/2023S.
5.00 out of 5
Excellent
Recommendation
My kitchen was fully planned and built according to my ideas. The consultation was really great. Creative solutions were found that I had not thought of before. Already in the exhibition I had a high-quality impression of the kitchens that the company builds itself, but when my dream kitchen stood, I was even more convinced of the quality and workmanship. My whole environment wanted to come over directly after the construction and examine the new kitchen and everyone is enthusiastic. I can only recommend the company and would always buy a kitchen there again. The tambour cabinet is my personal highlight and perfect for my breakfast. Everything is now super structured and tidy! I now have even more storage space than before, although the room is quite small. Thank you very much for the excellent service.
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Customer review & rating for:
Bewertung Müller Küchen
02/16/2023P. B.
4.75 out of 5
Excellent
Recommendation
Processing has worked well and reliably. Quality of the kitchen is top. With the drawer under the drawer there were a few problems, but it was solved to our satisfaction. Thank you very much.
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Customer review & rating for:
Bewertung Müller Küchen
02/16/2023W.
4.00 out of 5
Good
Recommendation
Customer review & rating for:
Bewertung Müller Küchen
02/16/2023Anonymously
4.75 out of 5
Excellent
Recommendation
I am satisfied Thank you
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Customer review & rating for:
Bewertung Müller Küchen
02/16/2023A.
4.75 out of 5
Excellent
Recommendation
I did not like the procedure for replacing the dishwasher!
I was migeteilt by Müller-Küchen that Miele makes the overall handling of the repair or replacement, but there I would have liked more support from Müller-Küchen in the processing (as my kitchen contract partner).
The exchange took almost half a year. I will of course say that we are not yet constantly on site and finding appointments for inspection, follow-up visits, delivery and installation of the dishwasher has been annoying!
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Customer review & rating for:
Bewertung Müller Küchen
02/15/2023Müller, J.
5.00 out of 5
Excellent
Recommendation
Everything(!) worked tip-top from a to z. The kitchen "came out" exactly as planned. It meets our expectations in all respects! Many thanks to the Müller team!
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Customer review & rating for:
Bewertung Müller Küchen
02/15/2023Markus B.
3.50 out of 5
Good
Recommendation
The recommendation can only be given conditionally.

Reason:

We liked the advice and design planning of the kitchen, the advice on the equipment with electrical appliances less well. Good: Müller-Küchen offers detailed solutions and adaptations to circumstances in contrast to standard programs of other market suppliers. Assembly: Upper cabinet parts had to be remanufactured and delivered due to incorrect dimensions, despite the company taking measurements at the customer's premises. The assembly of the kitchen by a subcontractor had to be improved. The complete delivery of the kitchen appliances was delayed for months due to supplier problems. The electrical appliances could have been procured earlier from other sources. Meanwhile, the new kitchen was only usable to a very limited extent.
Conclusion: we were very satisfied with the result of the previous kitchen - also a Müller kitchen - for many years, but here we had to make concessions already during the realization. The permanent quality must first prove itself.
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Customer review & rating for:
Bewertung Müller Küchen
02/14/2023M.
49 Reviews from
1 other source
4.80 out of 5
Excellent
4.80 out of 5
Excellent
49 reviews on Google Maps
 
03/25/2024
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* All reviews and experiences about Müller Küchen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/20/2021  |  Last update: 03/25/2024   |  Report profile

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