We received a warning letter from a renowned law firm regarding a trademark matter and then contacted the law firm. Already in the first meeting, we were comprehensively informed about our chances of success and received suggestions for possible courses of action, for which we are very grateful. We also particularly appreciate the pre-defined flat fee, which offers us a predictable cost structure.
One aspect that we believe offers room for improvement is communication. This is by no means inadequate, although we have found that it can be challenging to contact the lawyer in person again. However, it must be emphasized that e-mail inquiries are always answered promptly and professionally.
Overall, we are extremely satisfied with the services provided by your law firm and would definitely come back to you in the event of further warnings.
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