myCraftnote Digital GmbH

The Craftsman App

myCraftnote Digital GmbH
2,821 Reviews i
published (99 %)
out of 2,824 reviews
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The Craftnote crafts app connects your construction site / workshop with the office and ensures that documents and information end up where they belong. The app simplifies project documentation and noticeably improves communication in craft businesses.
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Contact information

myCraftnote Digital GmbH
Klaus-Fischer-Straße 1
72178 Waldachtal
Germany
Directions

Opening hours

Thursday 09:00 am-12:00 pm
01:00 pm-05:00 pm

Websites

Social Media

Review from 08/28/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
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Top competencies

Range of services

4.33 out of 5
3 Reviews

Cost adherence

5.00 out of 5
2 Reviews

Customer satisfaction

4.00 out of 5
3 Reviews

33 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Extremely Fast Service Department, first use attempt failed but help came immediately and very competently despite rude reaction "On our part". MANY MANY THANKS TO OUR CONTACT PERSON CRISTINA We apologize again for the Emotional StartMail and hope for a common future!!! David Q. on behalf of SSA HOME DELUXE Bau Concepts and "The Humans of Midgard (NGO for Civil Economic Engagement)
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Customer review & rating for:
myCraftnote Digital GmbH
08/28/2022Anonymously
5.00 out of 5
Excellent
Recommendation
🙋♂️Craftnotteam
Everything is really good👍
Unfortunately our company is too small to use everything in a meaningful way.
That's why we are getting out after the trial.
Keep up the good work.
Thanks for using the trial version .
Mfg
Bernd Maier
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Customer review & rating for:
myCraftnote Digital GmbH
07/21/2022Bernd M.
5.00 out of 5
Excellent
Sorry had downloaded wrong program, have no use for the program
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Customer review & rating for:
myCraftnote Digital GmbH
04/27/2022Anonymously
4.20 out of 5
Good
Recommendation
I would like to be able to talk personally about certain things with someone who could help me but otherwise I am very satisfied for now but I have a few questions for a few things since I am opening soon and I would like to use the program Sincerely StefanTaferner Spengler Meister
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Customer review & rating for:
myCraftnote Digital GmbH
04/01/2022Das fitte Dach StefanTaferner Spengler M.
4.80 out of 5
Excellent
Recommendation
There are new functions and improvements on a regular basis. You are heard as a customer and can even make requests that are implemented. Great, keep it up!
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Customer review & rating for:
myCraftnote Digital GmbH
06/07/2020Anonymously
5.00 out of 5
Excellent
Recommendation
I have been looking for a simple app to have information available everywhere for a long time. The support of the support team in the initial phase was very good. Also, criticisms or suggestions are taken seriously by responding here and nothing runs into the void.
I also find it great that packages are offered and you can book them depending on your needs.
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Customer review & rating for:
myCraftnote Digital GmbH
05/24/2020Uwe B.
4.20 out of 5
Good
Recommendation
I was very satisfied with the personal consultation regarding the introduction and development of the APP.
Inquiries and suggestions for improvement are handled promptly and proffesionally.
We are very satisfied with the performance
with kind regards
Manfred Zarnhofer
Zarnhofer Holzbau GmbH
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Customer review & rating for:
myCraftnote Digital GmbH
05/18/2020Manfred Z.
4.40 out of 5
Good
Recommendation
Super help in my business
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Customer review & rating for:
myCraftnote Digital GmbH
05/16/2020Erwin F.
5.00 out of 5
Excellent
Recommendation
In case of problems very fast help and support.
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Customer review & rating for:
myCraftnote Digital GmbH
04/16/2020Anonymously
4.60 out of 5
Excellent
Recommendation
Very good tool and developers who still listen and respond to the wishes of customers.
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Customer review & rating for:
myCraftnote Digital GmbH
04/16/2020Andreas H.
4.00 out of 5
Good
Recommendation
We learned about Craftnote through Facebook. After that, we switched our operational processes to Craftnote and use it 80% of the time. So far, we have been to one training session. We like working with Craftnote and the employees are embracing this new challenge. Of course, it is always difficult to implement such drastic measures. But it works and we are very satisfied! Bg Jörg
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Customer review & rating for:
myCraftnote Digital GmbH
04/15/2020Jörg H.
5.00 out of 5
Excellent
Recommendation
Simply great!
I've been looking for a digital solution for a long time and have finally found it.
The app helps me a lot to organize my daily life on the construction site. We use it on 3 tablets and 2 iPhones. The price is also completely in order...
Someone is always available by phone and email. The employees in customer service are really very helpful and friendly, which is now unfortunately already known to other companies differently.
Really only recommend :)
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Customer review & rating for:
myCraftnote Digital GmbH
04/15/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Super fast customer service!
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Customer review & rating for:
myCraftnote Digital GmbH
03/06/2020Anonymously
5.00 out of 5
Excellent
Recommendation
First class support
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Customer review & rating for:
myCraftnote Digital GmbH
03/06/2020Anonymously
3.00 out of 5
Average
The app itself has added value. Unfortunately, the development speed has slowed down in recent months. Promised features have not been delivered until today. On the other hand, the app is free. The Facebook group also responds quickly to requests.
Unfortunately, Craftnote has also repeatedly come up with errors in recent months. For example, the upload on Samsung devices has not worked properly for a few months or is extremely slow even on Wi-Fi or LTE+.
In addition, they have long advertised with 100% hosted in Germany, which is apparently not true, because these marketing slogans have completely disappeared from the site, and even when logging in with Google, the text "craftnote-live.firebaseapp.com" appears. After some quick research, I found out that Firebase is an all-in-one service from Google for app developers. So it seems that the data is hosted by Google. Whether you want that is up to you.
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Customer review & rating for:
myCraftnote Digital GmbH
02/29/2020T.
5.00 out of 5
Excellent
Recommendation
Highly recommended fast correspondence also by phone tip top if what does not work
Simply ingenious
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Customer review & rating for:
myCraftnote Digital GmbH
02/15/2020Anonymously
4.80 out of 5
Excellent
Recommendation
The WhatsApp for medium-sized craft businesses! Super application that has actually always been needed, but has only now been implemented with CraftNote.
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Customer review & rating for:
myCraftnote Digital GmbH
01/29/2020C.
4.80 out of 5
Excellent
Recommendation
I only wanted to test the app for a short time, and I am very enthusiastic about it. The app and the website complement each other perfectly and are both very easy to understand and use. This creates acceptance among users when the boss has come up with something new "again". And another praise goes to the support team, which is not only fast but also extremely helpful. If this didn't exist, it would have had to be invented in exactly the same way.
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Customer review & rating for:
myCraftnote Digital GmbH
11/25/2019Frank W.
5.00 out of 5
Excellent
Recommendation
I discovered the app at the Bau trade fair in Munich. I was thrilled by the simple structure and handling. Likewise the free use, for the extensive basic functions.
We're using it more and more intensively on the job and I wouldn't want to do without it. No more distributing dozens of paper plans, which then get lost in the cars or on the construction site. Everyone always has everything on hand!

Compliments also to the support, it's really top! You get a very timely response and suggestions are also positively received or otherwise helped.

Keep it up! Thank you.
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Customer review & rating for:
myCraftnote Digital GmbH
11/07/2019Tschöke WT W.
5.00 out of 5
Excellent
Recommendation
Fast and competent customer service. The employees also get along great with the Craftnote app.
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Customer review & rating for:
myCraftnote Digital GmbH
07/09/2019Markus S.
2,788 Reviews from
3 other sources
4.29 out of 5
Good
4.80 out of 5
Excellent
16 reviews on Facebook
 
08/16/2023
4.50 out of 5
Excellent
1,828 reviews on Apple
 
09/22/2023
3.86 out of 5
Good
944 reviews on Google Play
 
09/27/2023
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* All reviews and experiences about myCraftnote Digital GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/21/2019  |  Last update: 09/27/2023   |  Report profile

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