Natürlich Reisen Tourdesign GmbH & Co. KG

Tour operator, travel agency, safaris, round trips, group tours, individual

Natürlich Reisen Tourdesign GmbH & Co. KG
TOP RECOMMENDATION 2024
4.56 out of 5
Excellent
515 Reviews
Contact information
Naturally Travel Tour Design stands for quality, authenticity and exceptional customer service. We value personal relationships with our clients and strive to exceed their expectations. Our goal is to create journeys that inspire, enrich and create lasting memories.

Contact information

Natürlich Reisen Tourdesign GmbH & Co. KG
Sinstorfer Weg 70
21077 Hamburg
Germany
Directions

Contact person
Jan Wittwer

Images & Videos

99% Recommended
5 stars 243
4 stars 32
1 star 0
Excellent (4.90)
Cost-performance ratio
Excellent (4.56)
Top competencies

Customer satisfaction

4.94 out of 5
109 Reviews

Customer requests

4.93 out of 5
109 Reviews

Reliability

4.83 out of 5
109 Reviews

277 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We received excellent advice and support from Mr. Würtemberger when planning our trip. It was certainly not always easy to realize all our wishes and ideas, but he managed it. A big compliment to Mr. Würtemberger! All the agencies involved in the Philippines also did an excellent job and looked after us really well. Conclusion: absolutely recommendable!!! Thank you very much Gabriele Geltl
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Customer review & rating for:
Bewertung Ihrer Reise
03/04/2024Geltl G.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Dear Ms. Geltl,

Thank you very much for your kind words and your feedback! ! It was a pleasure to support you in planning your trip and to ensure that your wishes and ideas were realized in the best possible way. I am very pleased to hear that you were satisfied with my advice and that together we were able to create an unforgettable trip for you.

See you on your next trip!

Best regards
Nico Würtemberger & the entire Natürlich Reisen team
5.00 out of 5
Excellent
Recommendation
We, a family with 2 children, 4 and 6, have just had a wonderful trip to Namibia with Natürlich Reisen. We stayed in the north and saw all the highlights such as the Kalahari Desert, Sossusvlei, Swakopmund, Damaraland, Etosha National Park and Waterberg. The trip was perfectly planned so that we not only saw a lot, but were also able to relax wonderfully during the two weeks. The accommodation was very family-friendly and yet exclusive and individual. We would like to thank the Natürlich Reisen team and are already looking forward to our next trip with you to Vietnam. :)
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Customer review & rating for:
Bewertung Ihrer Namibia Reise
03/01/2024Familie M.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Dear Müller family,
Thank you very much for your enthusiastic feedback on your recent trip to Namibia with us. We are delighted to hear that you had a wonderful time and were able to enjoy the diversity of Namibia to the full. It is very important to us to design trips that are not only educational and eventful, but also offer enough space for relaxation, especially for families like yours.

The entire Natürlich Reisen team would like to thank you for the trust you have placed in us. We are already looking forward to planning and organizing your next trip to Vietnam to give you and your family another unforgettable experience.

Until then, we wish you all the best and look forward to welcoming you on one of our trips again soon.

With best regards,

Jan Wittwer and the Natürlich Reisen team
4.58 out of 5
Excellent
Recommendation
Recommendation for visa procurement in brochure differs from recommendation in final documents. First agency worked incorrectly.
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Customer review & rating for:
Ihre Oman Reise
02/28/2024R.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Dear Mr. Räthel,

Dear customer,

Thank you for your positive feedback and for taking the time to share your experience with us. We are extremely pleased to hear that the error regarding the visa procurement was rectified immediately and that your trip was a great success.

Kind regards,

Jan Wittwer and the Natürlich Reisen team
4.75 out of 5
Excellent
Recommendation
I had already written you an email on 20.12.2023 because I really enjoyed the Kenya trip. I was a bit surprised at the time as I wasn't asked to write a review.
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Customer review & rating for:
Bewertung Ihrer Kenia-Safari
02/25/2024Elisabeth B.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Thank you for your positive feedback on your Kenya trip. We are very pleased that you had a pleasant experience with us. We apologize that you were not directly asked to leave a review. Your feedback is very important to us and we appreciate you taking the time to share your impressions with us. We hope to welcome you on one of our trips again soon.

Jan Wittwer and the Natürlich Reisen team
5.00 out of 5
Excellent
Recommendation
SUPER, again and again
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Customer review & rating for:
Ihre Neuseeland Reise
02/23/2024Undine D.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Thank you very much for your positive feedback! We are very pleased that you were satisfied with your New Zealand trip. It is our goal to always provide the best experience and we are grateful that you took the time to let us know. We look forward to welcoming you again soon!

Jan Wittwer and the Natürlich Reisen team
4.92 out of 5
Excellent
Recommendation
I was very pleased that my special wishes were taken into account when planning my individual trip to Peru, e.g. tours to energy places and visits to important historical sites in connection with my shamanic orientation. The local guides were all very good and the personal support from the first arrival in Lima was excellent. Always reliable and safe from A to B. Very pleasant for a woman traveling alone!
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Customer review & rating for:
Bewertung Ihrer Reise
02/22/2024F.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Dear Mrs. Forster,
I would like to thank you very much for your kind feedback on your trip to Peru. It fills me with joy to hear that you enjoyed your trip so much and that you felt both well looked after and safe.

We look forward to accompanying you again on your next trip.
Best regards
Lisa Wehmeyer and the Natürlich Reisen team
4.54 out of 5
Excellent
Recommendation
Delivery is not entirely clear, therefore neutral rating.
Cancellation or refund were not an issue and therefore cannot really be rated.

The trip in New Zealand was to our complete satisfaction in every respect!
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Customer review & rating for:
Natürlich Reisen Tourdesign GmbH & Co. KG
02/21/2024Bernadette F.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Dear Ms. Fleisch,
Thank you very much for your open and constructive feedback. We are very pleased to hear that your trip to New Zealand was to your complete satisfaction in every respect! That is the highest praise for us.

Thank you again for your valuable feedback and for taking the time to write to us. We look forward to accompanying you on your future travels.

Jan Wittwer and the Natürlich Reisen team
5.00 out of 5
Excellent
Recommendation
I felt like I was in good hands at all times, it was communication on one level. Nico was always there for me and inspired me with his information about Vietnam. I had a wish to be in a certain place on my birthday, he made sure that this wish came true. Just keep up the good work
"xin câm ón " Greetings Gino
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Customer review & rating for:
Bewertung Ihrer Reise
02/09/2024G.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Dear Gino,

Thank you very much for your kind feedback. I am very pleased that you had such a great trip and were able to spend a wonderful birthday in your favorite place, Halong Bay. If you have any future travel plans, please feel free to contact me again! Best regards Nico Würtemberger and the entire Natürlich Reisen team
5.00 out of 5
Excellent
We enjoyed the trip very much and would book another trip with natürlich Reisen again
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Customer review & rating for:
Bewertung Ihrer Reise
02/04/2024F.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Thank you very much for your kind review. We will be happy to help you again with your next travel plans. Kind regards. Barbara Seyhan and the whole Natürlich Reisen team.
5.00 out of 5
Excellent
Recommendation
We, mother, grandma and toddler of 4 years had a very wonderful round trip through Vietnam. It was individually planned just for us by our colleague Mr. Würtemberger from Natürlich Reisen. Everything was thought of, from the air-conditioned small coach to the dinner, which was adapted to the 4-year-old child.
The sights (excursions) from the north to the south of Vietnam were tailored to the toddler and in the 15 days for all of us in nature like a wonderful dream.
I can recommend Natürlich Reisen Tour design to anyone who wants to do a round trip through Vietnam. They are real professionals and have good contacts with the tour guides in Vietnam.
The guides were to our complete satisfaction.
Understanding and considerate ....
We hope you continue to have such wonderfully satisfied guests as we have.
You have got regular guests.
Regards from Angelika, Nadine and Sina Göbel
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Customer review & rating for:
Bewertung Ihrer Reise
02/01/2024Angelika und Nadine G.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Thank you very much for your kind feedback! I am very pleased that you had such a good time in Vietnam and were able to explore this wonderful country through us. We will be happy to help you plan your next trip at any time - just get in touch! Best regards Nico Würtemberger and the entire Natürlich Reisen team
5.00 out of 5
Excellent
Recommendation
Mrs. Seyhan has booked us a dream vacation in Sri Lanka and the Maldives - simply great, gladly again and again.
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Customer review & rating for:
Bewertung Ihrer Sri Lanka-Reise
01/30/2024B.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Thank you for your kind review - we look forward to advising you again on your next trip. Kind regards. Barbara Seyhan and the whole team of Natürlich Reisen
5.00 out of 5
Excellent
Recommendation
Highly recommended travel agency, we received a top offer for a trip to South Africa. The presentation of the offers (you get a personalized website) is very appealing. You quickly realize that they really do cater to individual customer wishes with a lot of experience.
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Customer review & rating for:
Natürlich Reisen Tourdesign GmbH & Co. KG
01/28/2024B.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Thank you very much for the praise, we are always very pleased. We will be happy to help you again for your next vacation planning. Kind regards. Barbara Seyhan and the whole Natürlich Reisen team.
4.50 out of 5
Excellent
Recommendation
The German-speaking tour guide was very competent and proactive. Everything went as planned. Many thanks to the natürlich Reisen team!
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Customer review & rating for:
Bewertung Ihrer Reise
01/15/2024Anonymously
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Thank you very much for your positive feedback. We will be happy to advise you again on your next travel plans. Kind regards. Barbara Seyhan and the whole Natürlich Reisen team.
5.00 out of 5
Excellent
Recommendation
We can only recommend booking through / with Natürlich Reisen, we would do the trip exactly the same way again at any time. The recommendations all delivered what they promised, it was a good balance of everything important, always prompt service from the team and reliable information. That's the way to plan a trip! Thank you for your support on this wonderful and unforgettable adventure!
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Customer review & rating for:
Bewertung Ihrer Namibia Reise
01/15/2024L.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Thank you very much for the nice feedback and the rating. We are very pleased that you had a great trip.
Kind regards
Florian Hennig and the Natürlich Reisen team
4.67 out of 5
Excellent
Recommendation
From planning to implementation, we felt we were in wonderful hands with Natürlich Reisen. The trip itself was fantastically organized, with very knowledgeable, friendly and good German-speaking guides. The very varied program gave us a good insight into both countries.
When looking for hotels, attention was paid to sustainability and there were also water bottles for the journey, which could be refilled in the car. There was always a contact person available.
This was our first time traveling with "Natürlich Reisen", but certainly not the last time. Many thanks to the team!
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Customer review & rating for:
Bewertung Ihrer Reise
01/08/2024L.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Thank you very much for your kind feedback, we are delighted that you had a great trip. We look forward to welcoming you again soon. Kind regards. Barbara Seyhan and the whole Natürlich Reisen team.
5.00 out of 5
Excellent
Recommendation
Great advice from Mr. Nassrulla before the trip. Fast response times for queries. Good coordinated route planning. A detailed feedback discussion afterwards!
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Customer review & rating for:
Natürlich Reisen Tourdesign GmbH & Co. KG
12/21/2023C.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Dear Christoph,

Thank you very much for your kind words and your review! We are delighted that you enjoyed the trip so much.
Best regards
Florian Hennig and the entire Natürlich Reisen team
5.00 out of 5
Excellent
Recommendation
Very uncomplicated booking, quick response times for questions or requests for changes. During the vacation itself we didn't have to worry about anything, everything was perfectly organized and corresponded exactly to our wishes. Thank you very much for your great work, we will be happy to recommend you to others!
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Customer review & rating for:
Bewertung Ihrer Sri Lanka-Reise
12/20/2023Anonymously
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
We are very happy about the nice review. We look forward to welcoming you again when you plan your next vacation. Kind regards. Barbara Seyhan and the whole team of Natürlich Reisen
5.00 out of 5
Excellent
Recommendation
Perfect organization
Individual service.
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Customer review & rating for:
Ihre Kapverden Reise
12/12/2023Dr. Roland P.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Dear Dr. Preuss,

Thank you very much for the great review and we are delighted that you enjoyed your trip with us to Cape Verde so much.

We would be delighted to support you with your next travel plans - worldwide.

Merci and best regards,
Monji Khiari and your team from Natürlich Reisen
4.58 out of 5
Excellent
Recommendation
- Very good and comprehensive information package
- Very friendly, professional and intensive support from our local contact person before and during the trip.
- Trustworthy rental car company, good rental car
- The selected accommodation, including the food on offer, was mostly very good to excellent. We also enjoyed the activities on offer.
- Generally speaking, one night's stay in the accommodation is always a little short if you want to take part in several activities on site. A stay with 2 nights is much more relaxed, so we would put together a corresponding tour for the next trip.
Other: Great trip, on which we gained many new impressions (landscapes, animals, people) and which was of course far too short :)
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Customer review & rating for:
Bewertung Ihrer Reise
12/10/2023Stefan S.
Natürlich Reisen Tourdesign GmbH & Co. KG Comment from Natürlich Reisen Tourdesign GmbH & Co. KG:
Hello Mr. Schmidt,

Thank you very much for your excellent review! We are delighted that you enjoyed your trip to Namibia so much.
With best regards
Janine Jacobs and the Natürlich Reisen team
5.00 out of 5
Excellent
Recommendation
Overall, we enjoyed the trip very much.
We were impressed by the friendliness and politeness of the people as well as the interesting and varied landscape. We were particularly impressed by the Vietnamese cuisine, regardless of whether we ate in a 4 or 5 star restaurant (you can take it for granted) or in one of the numerous "street kitchens", most of which we made use of.
The choice of hotels was excellent from our point of view, we would have liked to stay another night at the Coco Riverside Lodge.
The cruise in HaLong Bay will remain unforgettable, the "quality" of the ship was excellent all round - thank you for this choice.
Unfortunately, we were unable to visit the imperial city of Hue - which was at the top of our expectations - due to a sudden flood. In view of what the inhabitants had to go through again and again, this is not really worth mentioning.
I only mention it because we were very grateful for the prompt response (rebooking to another hotel and an alternative sightseeing program) and were also very positively surprised. That doesn't happen every day. THANK YOU

We were very impressed by Chu Chi, this visit and also a conversation with a contemporary witness away from the professional guides was one of the highlights for me personally, if not THE highlight.
(Note: We did not, of course, take advantage of the shooting program offered by the site (not the tour operator). In view of the original location on the one hand and the atrocities of the Vietnam War, which I am still aware of, and the current events in Ukraine and Israel on the other, we find it more than strange).

The only fly in the ointment was the tour guide. Apart from the two ladies (the one on the first day in Hanoi and Ms. Minh - replacement program), the information content was rather poor, especially about the art and religious history/culture, so we felt that we urgently needed more training.
We were actually not badly prepared and in the last few days I had the opportunity to pick up some information from a group of English-speaking tour guides who were present at the same time, so that we were able to leave the cultural site reasonably well informed.
But again, the tour guides were reliable, "above"punctual, very (remarkably) FRIENDLY AND CARED ABOUT US.
I admired the drivers of our vehicles. A Central European would despair with this volume of traffic on two-wheelers (Vietnam has almost 100 million inhabitants and an estimated 30 million two-wheelers, which are often used for more than 2 people or as a means of transporting bulky goods).
despair. And yet everything runs smoothly!
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Customer review & rating for:
Bewertung Ihrer Reise
12/05/2023Hans G. K.
238 Reviews from
4 other sources
4.29 out of 5
Good
4.30 out of 5
Good
215 reviews on Trustpilot
 
03/04/2024
4.30 out of 5
Good
8 reviews on Trustpilot
 
03/17/2021
4.30 out of 5
Good
12 reviews on Facebook
 
04/26/2023
3.70 out of 5
Good
3 reviews on Google
 
02/25/2024
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All reviews and experiences about Natürlich Reisen Tourdesign GmbH & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/13/2019  |  Last update: 03/17/2024   |  Report profile

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