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As reviewers on ProvenExpert report, they experienced strong customer service when interacting with Patrick Pulver at impuls Finanzmanagement AG, highlighting the effective support they received during their consultations. Reviewers also noted a positive customer service experience overall, reflecting satisfaction with the assistance provided.
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Comment from Patrick Pulver | impuls Finanzmanagement AG: 
Keep your company data (e.g. address, phone number) accurate and reliable across many platforms, including Google and Facebook.
Do you want to update your data (e.g. company address, phone number) for your business listings, too?
I can understand that you are annoyed because the issue has dragged on for so long.
Immediately after our conversation in Dec 2025, I requested the conversion offers from the insurance company.
I sent written reminders in Jan and Feb 2026.
At the end of Feb 2026, I only received the premiums for the requested rates, but no comparison.
I then prepared this comparison for you so that the benefits could be compared and sent it to you by email on March 4, 2026.
Unfortunately, I have not received any feedback from you.
You could have contacted me if there were any uncertainties or further suggestions.
Instead, you simply gave me a negative rating, which I don't think is fair.
I am still happy to support you with a tariff change or any questions you may have.
However, I would also be grateful if you would revise your assessment.