The phonea telephone service and secretarial service takes over your call acceptance and processes your calls individually according to your wishes. In real time, you will receive an email, SMS or fax with all relevant information about the call after it has been answered.
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
I've been working with Phonea for a while now and really enjoy using the secretarial service. Can say absolutely nothing negative. The cooperation works wonderfully.
My wishes and suggestions were implemented very quickly, so that the cooperation could start quickly. Since then, everything has been going great and I'm glad to have gained a lot of support from you.
phonea is certainly not a good provider, almost every call is answered incorrectly: Names and companies are written down incorrectly and even customers and business partners come up to one wg. the strange call acceptance. But one thing it is: unbeatably cheap!
we are very sorry to hear that you have received this bad rating. Our team is always trying to answer calls in the best possible way. Unfortunately, mistakes sometimes occur in this process. In a joint dialog, we always try to work through the errors and talk directly with the colleagues. It is a pity that you did not give us the opportunity to do so.
We can only improve our quality in the long term with objective criticism and tangible information. That is the goal of every quality management system.
I have been using Phonea's telephone service for years. Now and then I also use the typing service. Both have always worked perfectly. The feedback from my customers has been consistently positive. My inquiries or requests have also always been answered or implemented promptly. Phonea is a great relief for my daily office routine.
Here you are not only offered a top service - it is actually implemented exactly as agreed. And when it came to minor complications, the communication was very simple and ran smoothly.
The Phonea secretarial service makes my working life much easier and the contact is very uncomplicated. They respond to requests for changes immediately and implement them. I find top!
We have been working with phonea secretarial service for a long time now and in all that time it has always run smoothly and provided top service. We are pleased.
The phonea secretarial service works very conscientiously and is always friendly. We can rely on them well and are very grateful for that. Therefore, we are also very happy to recommend them.
All reviews and experiences about phonea Sekretariatsservice are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 10/19/2016 | Last update: 06/02/2023
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we are very sorry to hear that you have received this bad rating. Our team is always trying to answer calls in the best possible way. Unfortunately, mistakes sometimes occur in this process. In a joint dialog, we always try to work through the errors and talk directly with the colleagues. It is a pity that you did not give us the opportunity to do so.
We can only improve our quality in the long term with objective criticism and tangible information. That is the goal of every quality management system.
Kind regards from your phonea team