Pianologistik

Grand piano & piano transport

Pianologistik
TOP SERVICE PROVIDER 2023
TOP RECOMMENDATION 2023
4.95 out of 5
Excellent
241 Reviews
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The on-time and safe transport of digital pianos, upright pianos and concert pianos, gentle for instrument as well as personnel is our passion. Through our locations in Kirchberg BE, Interlaken, Bülach, Rothenburg and Büren NW we can offer our services to companies and private individuals throughout Switzerland at attractive conditions.
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Contact information

Pianologistik
Brückensitz 1
6382 Büren NW
Switzerland
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100% Recommended
5 stars 199
2 stars 0
1 star 0
Quality
Value
Services
Realization
Consulting
Cost-performance ratio
Excellent (4.74)
Top competencies

Customer satisfaction

4.96 out of 5
47 Reviews

Customer loyalty

4.90 out of 5
48 Reviews

Professionalism

4.93 out of 5
46 Reviews

205 Reviews on ProvenExpert.com

4.94 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Extremely satisfied, Mr. Ilir and Mr. Bello did the job extremely well and efficiently. They were extremely friendly and competent. Anytime again!
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
09/20/2023Anonymously
Pianologistik Comment from Pianologistik:
Good day

Thank you for the great review, I will be happy to inform Mr. Ilir and Mr. Bello!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
It was my second experience with Pianologistik. The top quality was confirmed again! Many thanks to the whole team for your commitment and for your very pleasant human interaction!
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
09/20/2023Natalia M.
Pianologistik Comment from Pianologistik:
Good day Mrs. Movchan

Thank you very much for the great review, I will be very happy to forward it to our transport team!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Efficient and excellent service as always!
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
09/05/2023Peter S.
Pianologistik Comment from Pianologistik:
Good day Mr. Solomon

Thank you very much for your review, I will be happy to forward it to our staff!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
After the last unfortunately dissatisfied piano transport, the one with Piano Logistik was very pleasant. The staff was very competent, well prepared, friendly and carried out the job cleanly and professionally. I can only recommend you and thank you for the great work.
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
09/05/2023Mirjam S.
Pianologistik Comment from Pianologistik:
Hello Mrs. Schelldorfer

Thank you very much for the great review, I will gladly forward it to the transport team!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Super service from the Pianologistik team. I really appreciated the cooperation. uncomplicated team. Thank you
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
08/28/2023Kantonsschule Beromünster/Roman S.
Pianologistik Comment from Pianologistik:
Good day Mr. Schneider

Thank you very much for the great review, I will be happy to forward it to our transport team!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Good day Mr. Kiener

The transport and the entry have worked great. Many thanks for the professional work.
Best regards
Manuela Dengler
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
08/23/2023Manuela D.
Pianologistik Comment from Pianologistik:
Hello Mrs. Dengler

Thank you very much for the great review, I will gladly pass it on to our employees!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Very professional service for transportation. Small amount of time. Cost even below the quote, because of the possibility of using an elevator.
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
08/17/2023Willy W.
Pianologistik Comment from Pianologistik:
Good day Mr. Wüthrich

Thank you very much for the great review, I will gladly forward it to the transport team!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Fast, careful, good! Unfortunately, I rarely bridle pianos, I would choose Piano Logistik again.
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
08/15/2023Gemeinde Oberdiessbach, Oliver Z.
Pianologistik Comment from Pianologistik:
Good day Mr. Zbinden

Thank you for the great review, I will be happy to pass it on to our staff!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Super! The staff were friendly, expeditious, on time and have done the transport of the instrument really professionally! There is nothing to complain about, on the contrary: a really great service! There should be more such reliable providers! Thank you very much!
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
08/08/2023Ghelilla K.
Pianologistik Comment from Pianologistik:
Good day Mrs. Keaney

Thank you very much for the great review! I will be happy to pass it on to our transport team.

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
We were very satisfied with the transport and would recommend the company at any time
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
07/21/2023Anonymously
Pianologistik Comment from Pianologistik:
Good day, thank you very much for the super review!

Many greetings, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Fast, friendly, reliable. Very happy again.
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
07/10/2023Anonymously
Pianologistik Comment from Pianologistik:
Hello school Mülligen!

Thank you for the great review, I'll be happy to pass it on to our staff!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
The transaction has gone smoothly
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
07/05/2023Anonymously
Pianologistik Comment from Pianologistik:
Good day Mrs. Roth

Thank you for your great review, I will be happy to forward it to our transportation team!

Kind regards, Thomas Flückiger
Managing Director
2.60 out of 5
Average
Recommendation
We were particularly pleased with the friendliness and professionalism of the two nice workers, thank you very much! What left to be desired was the offer with the OCCASION ! - Transport sled for CHF 280.- even if beech wood is expensive, this is still much too expensive, because the transport sled consists of 2 beech wood boards screwed together! I called especially to ask how and what this transport sled is and got the answer, without it we do not. We could have built the itself and 280.- save, because we are musicians with a small budget. Deshab I give in various points only 1 star, sorry! But still recommend because they are real professionals in the grand piano / piano transport :)
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
06/30/2023Andrea M.
Pianologistik Comment from Pianologistik:
Good day Mrs. Milova

Thank you very much for your evaluation. I am a bit surprised about it. You received an offer and an order confirmation from us, both of which correspond exactly to the amount charged after the order was completed. Furthermore, I must assume that you, as a musician, know what a piano transport sled is and what it looks like. You wanted to keep the sledge - the costs of CHF 280.- which we offered and charged for it covers a replacement purchase. It is true that the sled was not new. As long as it is not defective, it does not lose its value, at least for us as a means of transport. However, I will gladly make you an offer to exchange your current sled for a brand new one - please contact us.

Have a nice weekend!

Best regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Very friendly customer service from start to finish from all employees. It's nice that this still exists. And the digitalized processing from the offer to the invoice is top. Thank you very much. I would recommend the service without hesitation.
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
06/30/2023Richard H.
Pianologistik Comment from Pianologistik:
Good day Mr. Hefti

Thank you very much for your great review, I will be happy to forward it to our staff!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Great. Careful and professional handling of the instrument.
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Customer review & rating for:
Umfrage PL003 - Pianologistik GmbH, Flügel- & Klaviertransporte
06/16/2023Ursula W.
Pianologistik Comment from Pianologistik:
Hello Mrs Widmer

Thank you for your great review, I will be happy to pass it on to our staff!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Mega friendly, very experienced, competent. I would recommend immediately
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
06/15/2023Anonymously
Pianologistik Comment from Pianologistik:
Hello Mrs. Caillot

Thank you for your great review, I will be happy to forward it to our transportation team!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Very good staff when picking up and delivering the piano, thank you very much.
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
06/09/2023Rosmarie S.
Pianologistik Comment from Pianologistik:
Hello Mrs. Stücheli

Thank you very much for your great review, I will be happy to forward it to our staff!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Reliable, fast and super nice, both in scheduling and pickup.
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
06/07/2023U.
Pianologistik Comment from Pianologistik:
Good day Ulrike

Thank you for your great review, I will be happy to forward it to our transportation team!

Kind regards, Thomas Flückiger
Managing Director
5.00 out of 5
Excellent
Recommendation
Just everything perfect: care, reliability, timing, friendliness, humor :-)
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
06/07/2023Silvia Maria S.
Pianologistik Comment from Pianologistik:
Hello Mrs. Skerlak

Thank you for your great review, I will be happy to forward it to our transportation team!

Kind regards, Thomas Flückiger
Managing Director
4.96 out of 5
Excellent
Recommendation
Courteous friendly staff, very pleasant to deal with.

Small note: The Dampp Chaser was not attached correctly during setup. When playing, it jumped out of the holder at a fortissimo point. This caused water to run onto the parquet floor. We reacted immediately and no damage was done.
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Customer review & rating for:
Umfrage PL002 - Pianologistik GmbH, Flügel- & Klaviertransporte
06/06/2023Martin S.
Pianologistik Comment from Pianologistik:
Good day Mr. Sonderegger

Thank you very much for your evaluation!
I will consult with the transport team and get to the bottom of the cause of the incorrect assembly.
This should not happen in any case, fortunately you were able to react immediately.

Kind regards, Thomas Flückiger
Managing Director
36 Reviews from
2 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
18 reviews on Google Maps
 
06/10/2023
5.00 out of 5
Excellent
18 reviews on Google Maps
 
06/10/2023
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All reviews and experiences about Pianologistik are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/25/2021  |  Last update: 09/20/2023   |  Report profile

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