Ankieta: FIRA® Fassaden Spezialtechnik GmbH

Jakość

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Overall, I am happy with the results.

Realizacja

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FIRA® Fassaden Spezialtechnik GmbH ...

... fulfills services within the expected time period.

... uses time and materials effectively.

... realizes services in a structured and efficient manner.

... attends to requests with the utmost diligence.

... outlines individual actions adequately.

... monitors project progress reliably.

... monitors customer satisfaction during the project.

... is available for consultations and inquiries.

... is flexible with regards to potential changes.

Doradztwo

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FIRA® Fassaden Spezialtechnik GmbH ...

... understands the client's requests and expectations.

... assesses all client requirements and clarifies any contradictions.

... responds to individual requests and needs.

... analyzes the starting situation and possible actions.

... evaluates the course of development realistically (e.g. chances & risks).

... provides helpful information and recommended action.

... provides time for consideration and freedom to choose between alternative options.

... is clear in terms of communication.

Obsługa klienta

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FIRA® Fassaden Spezialtechnik GmbH ...

...responds to queries promptly.

... remains approachable after the service has been completed.

... also offer appointments outside of normal business hours.

Business hours are convenient.

Waiting times for appointments are reasonable.

Business premises are suitable.

The equipment used is suitable.

The location is easily accessed via public transport.

There are sufficient parking facilities available.

Business premises and the entrance are barrier-free.

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FIRA® Fassaden Spezialtechnik GmbH