Polarlichtexpress

Reiseveranstalter für Ihren Nordlicht Urlaub

Polarlichtexpress
TOP SERVICE PROVIDER 2023
TOP RECOMMENDATION 2023
4.94 out of 5
Excellent
127 Reviews
Contact information
Mit dem Polarlichtexpress bringen wir Sie in den Urlaub Ihrer Träume. Einmal das Polarlicht sehen!

Die sagenumwobenen Nordlichter faszinieren die Menschen seit jeher. Und bei ganz vielen Menschen ist eine Reise zu Plätzen wo man Nordlichter besonders gut beobachten kann ganz oben auf der Wunschliste.
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Contact information

Polarlichtexpress
Zur Alten Burg 7
30938 Burgwedel
Germany
Directions

Opening hours

Thursday open 24 hours

Websites

Social Media

100% Recommended
5 stars 97
3 stars 0
2 stars 0
1 star 0
Excellent (4.96)
Cost-performance ratio
Excellent (4.69)
Top competencies

Customer loyalty

4.95 out of 5
39 Reviews

Engagement

4.97 out of 5
37 Reviews

Expertise

4.95 out of 5
37 Reviews

102 Reviews on ProvenExpert.com

4.93 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The accommodation was as expected - could do with some renovation, but does nothing to detract from the charm. The food was delicious and varied. Unlike breakfast, dinner included water, coffee, tea and other beverages for a fee. The safaris were really great! We were able to spontaneously book individual snowmobiles on site during the activities, which turned out to be much more pleasant and fun. Then we were even lucky enough to do two safaris without any other participants. We especially liked that, because the contact to the guides became much more personal. Even when we had to wait an hour on the plane on the way back, due to a snow storm, we didn't let ourselves get upset, following the motto: It takes as long as it takes. It was simply a very round and eventful vacation, which was not least due to the cooperation and preparation of Fintouring. Should I give suggestions for improvement, then only that we were uncertain in advance, as the thermal clothing and thus our clothing to be brought. This is not very different from skiing equipment. A layer of ski underwear, sports pants and then possibly jogging pants or ski undershirt, sweater and fleece jacket got us through just fine. Don't forget your sunglasses! Trick on site is to run to the lake, there we have seen then indeed the northern lights. Simply magical! My highlight was the husky tour with Juho. A huge difference to the other organizer and worth every penny. Extra consideration was also given to lunch so we didn't get the same thing every day. Although I am picky, I ate everything and it tasted really good. We also tested the restaurants on site and these we can also highly recommend. If necessary, the dinner would still have been bookable in the hotel restaurant. We can only say: Thank you for this great advice so that we could make such a great trip. We are seriously thinking about a next time and will definitely come back to the travel agency!
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
04/29/2023Anonymously
5.00 out of 5
Excellent
Recommendation
From 10.03.23 to 14.03.2023 we were in Finnish Lapland, booked through Fintouring. This trip was one of the most beautiful trips I have ever experienced. In advance a super consultation and a trip tailored to our needs. Everything worked out great and also the people on site from Snow Fun Safaris did a super job. Thank you for unforgettable experiences.
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
03/17/2023Corny Fieber
4.77 out of 5
Excellent
Recommendation
We have had a wonderful winter experience week at Hotel Korpikartano. The hotel is a former Sami school. The dining room is in the former gymnasium. The building and the rooms are clean,simple but very cozy and fit the Finnish flair. The staff is very friendly and fulfilled our every wish. The guides of the activities are very friendly and always professional. We enjoyed the Finnish cuisine. We were very lucky and could admire the northern lights in the night sky several times. We experienced a wonderful week in Northern Lapland.
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
03/16/2023Gisela und Andreas
5.00 out of 5
Excellent
Recommendation
Our trip to Finland was uniquely beautiful and we will never forget it. Everything was perfectly organized, we were very well informed in advance. Because of a strike on the day of return, we were able to get the necessary information through the office uncomplicated. There is always someone there to take care.
The accommodation in the log cabin was very cozy and we enjoyed our little kingdom away from the hotel. Everything was clean and tidy, nothing was missing. Breakfast at the hotel left nothing to be desired and was great, dinner was ok.
The staff at the reception, in the restaurant and in the small bar were always very friendly.
We had perfect weather for all excursions. All the staff at Snow Fun Safaris were great! No matter what excursion, they always asked if you needed anything else in clothing.
We were always picked up on time and well taken care of on the way. They were never tired of answering all the questions. We had a lot of fun!
Also the people from the reindeer farm and the huskies were very friendly. It was nice to see how friendly they are with their animals.
We were even lucky enough to see auroras on two evenings.
All together and with the calm friendly mentality of the Finns, made the week seem much longer and we came back very refreshed.
We now tell everyone that a trip to Finland is a must and that fintouring/Polarlichtexpress is the best choice!
If we go on vacation in the far north again, we will definitely book here again.
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
03/14/2023M. Heyden
5.00 out of 5
Excellent
Recommendation
We were satisfied with the entire trip. Everything worked really great and it was super organized with the local companies.
Thank you very much for this trip!
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
03/13/2023Melanie B.
5.00 out of 5
Excellent
Recommendation
It was a great trip. We were of course very lucky with the weather and the northern lights. An unforgettable experience.
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
03/11/2023Lex
5.00 out of 5
Excellent
Recommendation
The trip was wonderful! Right at the beginning we were surprised with sensational northern lights, the excursions all worked well and we enjoyed them very much. The most fun we had while snowshoeing. Hotel Seita is nice and clean, the service is perfect. The commitment to sustainability was fully met our sensibilities. I can recommend the trip 100%!
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
03/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We were fully satisfied with our booked trip. Full recommendation and definitely we will book more trips.
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
03/09/2023Wilhelm
5.00 out of 5
Excellent
Recommendation
We were advised very carefully and individually, 2 days before the start of the trip, there was an illness that made the start of the trip impossible for a participant. Despite the incredibly tight time (Friday afternoon), the staff have managed to change everything so far and rebook, that another person could travel with.
Thank you very much again for that!
We had a wonderful Northern Lights trip, saw impressive and magical auroras, experienced unique excursions (we were picked up directly in front of our log cabin and brought back again, very very comfortable).
I will book a trip here again next year and can recommend this provider 100%.
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
03/03/2023Ulli, Fritzi und Nette
5.00 out of 5
Excellent
Recommendation
The planning and implementation with Fintouring worked wonderfully. Our wishes were very well incorporated into the program. On site everything was to our complete satisfaction; accommodations, food, excursions - everything was top. We could see the northern lights on two evenings. On the cloudy days snow fell for it and has refreshed the winter fairy tale landscape. The nevertheless proud price of the journey explains itself with the situation in the high north and expensive flights, the season and the throughout very good quality; has itself altogether fully worthwhile itself. A very successful vacation with many lasting memories!
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
03/03/2023A.
5.00 out of 5
Excellent
Recommendation
Already in advance our individual wishes were met and the trip was adapted accordingly. On site, everything then worked completely smoothly and excellently, so that we could enjoy very nice vacation days. Thank you very much!
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
03/03/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Top Organisation !
Customer review & rating for:
Reisen mit dem Polarlichtexpress
02/28/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very well organized trip. Absolutely recommended.
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
02/28/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We did not have to worry about anything. Everything was perfectly organized. Everyone knew when you had booked which event (hotel and provider of the safari) . Hotel very clean. Food great! Very friendly staff on site. We will be happy to come again. Thank you!
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
02/24/2023Kathi
5.00 out of 5
Excellent
Recommendation
This was already our 2nd trip to Lapland. We thank the whole team for the very good organization. The vacation will remain for us with many impressions: Huskies, snowmobile, ice hotel and of course not to forget the northern lights, will remain unforgotten.
We can recommend Polarlichtexpress to everyone. For us it will definitely not be the last trip.
Greetings Lydia and Bernd
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
02/22/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Fintouring GmbH is the absolute hammer. Everything was really perfect. From the accommodations, the pickups to the excursions, transfers, etc. no matter what. We could not have imagined anything better. Whoever wants to go to Finland should book through Fintouring and will be as thrilled as we are. Many thanks to you from Isolde and Stefan Marx from Munich. I don't really write reviews but this is a must for me. Unfortunately, there are no 10 stars, because I would have given the very happy.
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
02/20/2023Isolde und Stefan Marx
5.00 out of 5
Excellent
Recommendation
A great experience with first class support! Thank you very much!
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
02/20/2023Steffen Lorenz
5.00 out of 5
Excellent
Recommendation
Because everything that was promised was also kept. The husky tours are a highlight.
The accommodation is fantastic.the environment radiates peace.you feel in harmony with nature.
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
02/20/2023Thorsten
5.00 out of 5
Excellent
Recommendation
We were already 2x with the agency in Lapland on the road and each time thrilled, because the trips were exactly adapted to our ideas and also in advance a good personal and competent advice was provided. You notice that the employees know Lapland personally.
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
02/19/2023Ingrid
5.00 out of 5
Excellent
Recommendation
We were again able to experience a perfect vacation with Fintouring
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Customer review & rating for:
Reisen mit dem Polarlichtexpress
02/15/2023Anonymously
Polarlichtexpress Comment from Polarlichtexpress:
Thank you very much for the great review!
25 Reviews from
2 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
2 reviews on Facebook
 
02/10/2023
5.00 out of 5
Excellent
23 reviews on Google
 
03/22/2023
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All reviews and experiences about Polarlichtexpress are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/11/2021  |  Last update: 09/20/2023   |  Report profile

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