With Reich you can be sure to do everything right! For 50 years now, we have stood as a craftsman service provider for tangible service, comfortable advice at home, craftsman custom work, the highest technical perfection, 6-year warranty and an... installation that will also inspire you. Everything from 1 source - from the consultation, to the measurement and the precise production, the clean and careful installation and our reliable customer service.
- Window renovation with the ALL system (comfortable window replacement without plastering or painting) with KÖMMERLING profiles- New front door - cleanly and carefully installed in 1 day ( design fillings from OBUK and OBST)- Replacement of roller shutters (ROMA)- More light and air with sliding door systems- Windows and front doors for new buildings
After two window companies simply dropped us, we were pleasantly positively surprised by the service from the Reich company. The communication with Mr. Zanker went smoothly and quickly. The windows were installed earlier than expected and the site was left clean. At a time when we have to accept so many shortcomings, working with Reich was a reminder of how it should be.
In our case it was a 3.30 m wide, floor-to-ceiling window front, triple glazed, with sliding door to the terrace.
Both consultation, measurement, installation were highly professional.
The removal of the old and the installation of the new front ran cleanly and within 6 hours everything was done. The respective employees are punctual, friendly and know their business.
We were very excited to see if the advertising would deliver what it promised, and it really topped everything. About 30 years ago, my boss at the time also had Reich Fenstervisionen do all the windows in her house and was already very enthusiastic at the time. It came at that time even illustrated afterwards in a brochure. This "old" memory had moved me to contact here and of course the advertising on the radio. Have now already 3x the contact details passed on to friends, acquaintances and neighbors. So clean and reliable we would never have thought that this would run. Many thanks to all involved and we are really thrilled :-)
Overall, we are very satisfied with the service. Good advice, timely installation date. Assembly was carried out on the agreed date. The work was very clean and so far (2 weeks) no defects in the product or the execution are visible.
We would not recommend the company Reich.
The windows as a product are good. However, the communication between each other, the customer service and the execution leave a lot to be desired.
The initial consultation by the field service was satisfactory. Due to a legal question about the funding application, the head office of the company Reich was contacted. Here the request was taken up several times, without any feedback. It was only after the third inquiry that we were given the number of the energy consultant we had been referred to. This was extremely unfriendly and almost impertinent on the phone. After a written complaint on our part, the energy consultant apologized.
When the windows were mostly installed, several roller shutter boxes were repeatedly measured incorrectly and consequently produced incorrectly several times and could only be installed after several weeks of further waiting. The children's room was not habitable during this time, due to the open air supply from the outside.
All in all, we would have expected better customer service for an order total of almost 50,000€.
The windows are very beautiful. The installers did a great job. They were fast and left everything very clean.!I am quite thrilled. The whole process from quotation to installation went smoothly.
The price was also good. There was nothing to complain about. I can recommend Reich Fenstervisionen with a clear conscience.
From the consultation to the execution everything top. The installer very friendly and has worked cleanly, neatly and quickly. The office staff very friendly and helpful. I can only recommend the company.
Clean work. Friendly staff. Very short delivery time and speedy installation. Exemplary and material-friendly installation technique. Little waste. - These are the reasons for my recommendation of the company Reich-Fenstervisionen.
Everything was 100% right - from the 1st consultation to the final completion of the job.
The offer and the invoice were exactly the same. Promised deadlines were met.
The application and processing for the state subsidies was also excellent - apart from a signature on my part, the entire process was handled by Reich.
Your message to Reich Fenstervisionen GmbH & Co. KG
All reviews and experiences about Reich Fenstervisionen GmbH & Co. KG are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 02/01/2019 | Last update: 10/25/2022
| Report profile
More transparency and security while looking for competent professionals
Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.
A good reputation is the world's best form of advertising!
85% of all consumers trust online reviews just as much as they do personal recommendations.
Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
However, should you feel that a review is in violation of our guidelines, you can submit a request to have the review assessed by the ProvenExpert quality assurance team by using the following contact form.