With Reich you can be sure to do everything right! For 50 years now, we have stood as a craftsman service provider for tangible service, comfortable advice at home, craftsman custom work, the highest technical perfection, 6-year warranty and an... installation that will also inspire you. Everything from 1 source - from the consultation, to the measurement and the precise production, the clean and careful installation and our reliable customer service.
- Window renovation with the ALL system (comfortable window replacement without plastering or painting) with KÖMMERLING profiles- New front door - cleanly and carefully installed in 1 day ( design fillings from OBUK and OBST)- Replacement of roller shutters (ROMA)- More light and air with sliding door systems- Windows and front doors for new buildings
Through the funny, concise radio advertisement, to the Heilbronn trade fair, Mr. Rauschmeier came to measure on the same day, immediately approx. delivery time, shortly afterwards the KW and on time the fitters Kraft were there and installed professionally and ----sauber--- the windows in a short time. They look great and the quality is fantastic.
After a storm damage it was possible to get a replacement door without long lead time.
Also with another window everything was to full satisfaction from the consultation to the installation. Particularly noteworthy are the friendliness and a very clean installation with installers who also speak German.
Excellent professionals, yet difficult installation of skylights was perfect. The preliminary work with cover and cleanup were optimal . A competent team :)
With the still upcoming window replacement I will also again order from the company Reich.
Mr. Gaier advised us in detail, competently and sympathetically. The timing and the support from the first contact to the installation was friendly and competent, quickly and above all at the specified time. The installation of the front door went smoothly and also quickly by competent and friendly employees at the specified time. Optics and quality of the new front door is top, as expected. Also the handling of the promotion ran through the company Reich, so that we could not miss anything. Thank you very much, highly recommended. We know where we are going when the next new windows/doors are due.
It is a pity that the plastering on the outside is at the expense of the buyer, who then, although a new door and windows, must first deal with plastering and painting to really enjoy the new look. Unfortunately, there is no craftsman available for such work. Also the step edge must be raised when taking out the old door and adapting the new door, so that we already have a real step where the foot must be lifted so that you do not trip.
The advice given by Mr. Reichle was very friendly, competent and understandable. The accessibility was also very good. Overall excellent!
The installation by the installation team was also excellent. I will gladly recommend Reich to others with a clear conscience.
I would like to mention that I became aware of your company on recommendation.
I can ONLY recommend Mr. Jürgen Zanker (field service)!!! He is always very friendly, absolutely competent and also very reliable. For Mr. Zanker there are 11 of 10 points!!! Many thanks to your Mr. Zanker for the last years.
Perfect - that's what immediately comes to mind when I look at my new Reich windows. Within two days, the old, large window fronts on both floors of our little house were replaced with new ones. Everything fit, the work was completely unexciting and competent. And the best thing is that the heat now stays in the house. Thank you for this great work and the great windows - this is worth the full score of all evaluation points!
It is rung at the front door and asked if you want to have a free quote for new windows. Then an appointment was made, someone came over, then everything was calculated and then my husband and I said that we will think about it, because we had this year already some purchases at the house and next year also comes what. Then we decided that the windows can still wait.
Then came a bill of over 200€ such an impertinence, all completely free.
So with us an offer is always free.
There you learn once again no front door business.
So if we need new windows, then not from you. Impudence
After two window companies simply dropped us, we were pleasantly positively surprised by the service from the Reich company. The communication with Mr. Zanker went smoothly and quickly. The windows were installed earlier than expected and the site was left clean. At a time when we have to accept so many shortcomings, working with Reich was a reminder of how it should be.
In our case it was a 3.30 m wide, floor-to-ceiling window front, triple glazed, with sliding door to the terrace.
Both consultation, measurement, installation were highly professional.
The removal of the old and the installation of the new front ran cleanly and within 6 hours everything was done. The respective employees are punctual, friendly and know their business.
We were very excited to see if the advertising would deliver what it promised, and it really topped everything. About 30 years ago, my boss at the time also had Reich Fenstervisionen do all the windows in her house and was already very enthusiastic at the time. It came at that time even illustrated afterwards in a brochure. This "old" memory had moved me to contact here and of course the advertising on the radio. Have now already 3x the contact details passed on to friends, acquaintances and neighbors. So clean and reliable we would never have thought that this would run. Many thanks to all involved and we are really thrilled :-)
Overall, we are very satisfied with the service. Good advice, timely installation date. Assembly was carried out on the agreed date. The work was very clean and so far (2 weeks) no defects in the product or the execution are visible.
We would not recommend the company Reich.
The windows as a product are good. However, the communication between each other, the customer service and the execution leave a lot to be desired.
The initial consultation by the field service was satisfactory. Due to a legal question about the funding application, the head office of the company Reich was contacted. Here the request was taken up several times, without any feedback. It was only after the third inquiry that we were given the number of the energy consultant we had been referred to. This was extremely unfriendly and almost impertinent on the phone. After a written complaint on our part, the energy consultant apologized.
When the windows were mostly installed, several roller shutter boxes were repeatedly measured incorrectly and consequently produced incorrectly several times and could only be installed after several weeks of further waiting. The children's room was not habitable during this time, due to the open air supply from the outside.
All in all, we would have expected better customer service for an order total of almost 50,000€.
The windows are very beautiful. The installers did a great job. They were fast and left everything very clean.!I am quite thrilled. The whole process from quotation to installation went smoothly.
The price was also good. There was nothing to complain about. I can recommend Reich Fenstervisionen with a clear conscience.
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Profile active since 02/01/2019 | Last update: 12/06/2023
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