Reisebüro Plum

Tip giver, advisor and organizer around your next trip.

Reisebüro Plum
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.81 out of 5
Excellent
257 Reviews
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Contact information
For over 15 years we have been making your travel dreams come true. In our meanwhile 7 travel agencies in Kaarst, Rheindahlen, Erkelenz, Wickrath, Baesweiler, Mönchengladbach-Hardt and Geilenkirchen work about 30 dedicated and curious employees,...
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Contact information

Reisebüro Plum
Konrad-Adenauer-Str. 151
52511 Geilenkirchen
Germany
Directions

Contact person
Katja Becker/ Reisebüro Plum

Opening hours

Wednesday 09:30 am-01:00 pm
02:00 pm-06:00 pm

Websites & Profiles

99% Recommended
5 stars 134
4 stars 13
2 stars 0
1 star 1
Quality
Value
Services
Realization
Consulting
Customer service
Excellent (4.86)
Cost-performance ratio
Excellent (4.64)
Top competencies

Professionalism

4.75 out of 5
16 Reviews

Customer satisfaction

4.75 out of 5
16 Reviews

Customer focus

4.69 out of 5
16 Reviews

149 Reviews on ProvenExpert.com

4.85 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I have been a regular customer of Mrs. Reim-Jaschinski for many years. We travel several times a year in different constellations (family, couples) whether city trips, trips to the USA, short trips or other unusual long-distance travel. Mrs. Reim has been my first and last point of contact for decades.
My trust in her competence is blind. No matter before, during or after the trip, I can always rely on her. Thank you to my "favorite travel aunt 🌴", we come after you everywhere and feel also this time in the travel agency Daniel Plum, pudelwohl.❤️ 👋
Show original
Customer review & rating for:
Reisebüro Plum
06/24/2022Bärbel G.
Reisebüro Plum Comment from Reisebüro Plum:
Thank you very much for this great review, we are very happy about it and gladly pass it on :-).
Best regards from the team travel agency Plum!
5.00 out of 5
Excellent
Recommendation
Especially the personal, very cordial advice convinced me at the travel agency. I can only recommend it!
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Customer review & rating for:
Reisebüro Plum
06/20/2022Felix Q.
Reisebüro Plum Comment from Reisebüro Plum:
Thank you very much for this great review, we are very happy about it!
Kind regards from the team travel agency :-)
5.00 out of 5
Excellent
Recommendation
Very competent, 150% commitment, flawless process!
Mrs. Hennen has found the perfect vacation for us!
Gladly again and again! See you next year...
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Customer review & rating for:
Reisebüro Plum
06/13/2022Andrea B.
Reisebüro Plum Comment from Reisebüro Plum:
Thank you very much for this great review, we are happy to pass on the praise :-)
Best regards from Team Reisebüro Plum!
5.00 out of 5
Excellent
Recommendation
Thanks for the great advice!!!
Show original
Customer review & rating for:
Reisebüro Plum
06/09/2022Anonymously
Reisebüro Plum Comment from Reisebüro Plum:
And thank you for the great review :-),
we are very happy about it!
Best regards from the team travel agency Plum.
4.50 out of 5
Excellent
Recommendation
Thank you for everything! You are a great team!
Show original
Customer review & rating for:
Reisebüro Plum
06/08/2022Anonymously
Reisebüro Plum Comment from Reisebüro Plum:
Thank you for this great review, we are very happy :-).
Kind regards from the team travel agency plum!
5.00 out of 5
Excellent
Recommendation
Many thanks to Mrs. Völlger for the competent advice and support from planning to departure 😀
Show original
Customer review & rating for:
Reisebüro Plum
06/07/2022Anonymously
Reisebüro Plum Comment from Reisebüro Plum:
Thank you for this great review, we are happy to pass on the praise :-).
Best regards from the team travel agency Plum!
4.00 out of 5
Good
Recommendation
Good advice, unfortunately check-in did not work!
Show original
Customer review & rating for:
Reisebüro Plum
06/04/2022Anonymously
Reisebüro Plum Comment from Reisebüro Plum:
Thank you very much for your nice review, we are very happy about it.
Unfortunately, sometimes the online check-in does not work, is mostly due to the homepage of the airline.
We hope that you still had a wonderful vacation :-).
Kind regards from the team travel agency Plum
5.00 out of 5
Excellent
Recommendation
The advice at the travel agency Plum by Mrs. Hennen was exceptionally good. Ms. Hennen took an incredible amount of time to find the right trip for us and was even available by mail outside of office hours.
Ms. Hennen was always helpful, never out of patience and was instrumental in finding the right vacation for us in the end.
We will be happy to consult Ms. Hennen again in the future.
Show original
Customer review & rating for:
Reisebüro Plum
06/01/2022M.
Reisebüro Plum Comment from Reisebüro Plum:
Thank you for taking the time to rate us. We are very happy to pass on this great praise to our employee. Best regards from Team Reisebüro Plum :-)
5.00 out of 5
Excellent
Recommendation
Thank you very much for the great advice. Thanks to Ms. Hennen, we were not only able to find the best flights for our long-distance trip but also save money. Top service!
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Customer review & rating for:
Reisebüro Plum
05/29/2022Anonymously
Reisebüro Plum Comment from Reisebüro Plum:
Thank you for this great review, we will gladly pass on the praise to our colleague :-)
5.00 out of 5
Excellent
Recommendation
From the first contact Mrs. Hennen has advised us just TOP. All our wishes were met, we got super tips and it was just great! I will never book a vacation anywhere else. We have never had such an uncomplicated booking and great vacation.
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Customer review & rating for:
Reisebüro Plum
05/23/2022Anonymously
Reisebüro Plum Comment from Reisebüro Plum:
Thank you for your nice review, we are happy to pass on the praise :-)
Best regards from Team Reisebüro Plum.
5.00 out of 5
Excellent
Recommendation
Very fast and personal advice!
All wishes were catered for! We can only recommend the travel agency and Mrs. Hennen, saves a lot of time.
Many thanks
Show original
Customer review & rating for:
Reisebüro Plum
05/19/2022S.
Reisebüro Plum Comment from Reisebüro Plum:
We are very pleased that you are satisfied with our service and will gladly pass on the praise to Mrs. Hennen.
Best regards from Team Reisebüro Plum :-)
5.00 out of 5
Excellent
Recommendation
A very good consultant ( Elfi Völlger) took time and advised us very very well and this is already the fourth time booked with her
Show original
Customer review & rating for:
Reisebüro Plum
05/13/2022Anonymously
Reisebüro Plum Comment from Reisebüro Plum:
Thank you for this great review, we will gladly pass on the praise to Mrs. Völlger :-).
Kind regards from the team travel agency Plum!
5.00 out of 5
Excellent
Recommendation
Thanks to the very competent and cordial advice of Mrs. Hennen we were able to book our vacation with all our ideas.
The communication was always uncomplicated, so that we quickly came to a great result despite individual wishes.
great result.
We are already looking forward when the trip starts.
Show original
Customer review & rating for:
Reisebüro Plum
05/09/2022J.
Reisebüro Plum Comment from Reisebüro Plum:
Hello Mr. Bertram,
Thank you very much for this great evaluation, we are very happy about it and will gladly pass this praise on to Mrs. Hennen. :-)
Kind regards from the team of the travel agency Plum.
4.40 out of 5
Good
Recommendation
The interaction with the customer was extremely friendly and not intrusive. Although one gave us to our 50.club anniversary no gifts with, can still come !!!!! Something for a 2nd table tennis - plate, which is urgent needed ?
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Customer review & rating for:
Reisebüro Plum
05/07/2022Ullrich R.
Reisebüro Plum Comment from Reisebüro Plum:
Dear Mr. Rogahn,
Thank you very much for your kind evaluation, we are very pleased about it and would like to congratulate you on this way also still cordially to the association anniversary. Of course, we also support social projects in our region within the scope of our possibilities, but unfortunately we do not always have the opportunity to do so.
We hope you understand and send our best regards from the team of the travel agency Plum.
5.00 out of 5
Excellent
Recommendation
Many thanks to Mrs. Hennen - really a topp consultation with great ideas and tips.
Show original
Customer review & rating for:
Reisebüro Plum
05/02/2022J.
Reisebüro Plum Comment from Reisebüro Plum:
Thank you for this great review :-)
and best regards from the team travel agency Plum!
5.00 out of 5
Excellent
Recommendation
Perfectly run all around.
Show original
Customer review & rating for:
Reisebüro Plum
05/02/2022Anonymously
Reisebüro Plum Comment from Reisebüro Plum:
Thank you very much Mrs. Hübner for your kind evaluation, we are very happy about it!
5.00 out of 5
Excellent
Recommendation
Mrs. Hennen has taken a lot of time for us
and with her competent experience we have come to a
successful booking.
Show original
Customer review & rating for:
Reisebüro Plum
04/30/2022Uschi C.
Reisebüro Plum Comment from Reisebüro Plum:
Thank you very much for your great review, we are very happy about it!
Kind regards from the team travel agency Plum :-)
5.00 out of 5
Excellent
Recommendation
Friendly, patient, helpful staff. Thank you
Show original
Customer review & rating for:
Reisebüro Plum
04/27/2022A.
Reisebüro Plum Comment from Reisebüro Plum:
Thank you very much for this great review, we are very happy about it!
Best regards from Team Reisebüro Plum :-)
4.80 out of 5
Excellent
Recommendation
After two years at Corona, Mrs. Hennen still knew my name and my travel plans. With your natural friendly way she advises and cares for us for years and this absolutely competently.
Even the call after the vacation, whether everything was okay, I feel as a positive interest in the customers.
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Customer review & rating for:
Reisebüro Plum
04/22/2022Stephanie B.
Reisebüro Plum Comment from Reisebüro Plum:
Hello Mrs. Biermanns,
it's great that you are satisfied with our service, we are very happy about that!
And of course we are also interested in how our customers fared on their vacation :-)
Kind regards from the team travel agency plum.
5.00 out of 5
Excellent
Recommendation
Mrs. Hennen has looked after and advised us as always excellent and with a lot of effort. Many thanks for this and we look forward to the vacation:):)
Show original
Customer review & rating for:
Reisebüro Plum
04/21/2022S.
Reisebüro Plum Comment from Reisebüro Plum:
Thank you very much for your kind evaluation, we are very happy about it :-).
Best regards from Team Reisebüro Plum.
108 Reviews from
6 other sources
4.75 out of 5
Excellent
4.90 out of 5
Excellent
18 reviews on Google
 
06/21/2021
4.90 out of 5
Excellent
8 reviews on Google
 
12/14/2021
4.80 out of 5
Excellent
30 reviews on Google
 
06/10/2022
4.70 out of 5
Excellent
26 reviews on Google
 
06/10/2022
4.60 out of 5
Excellent
7 reviews on Google
 
06/10/2022
4.60 out of 5
Excellent
19 reviews on Google
 
04/04/2022
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All reviews and experiences about Reisebüro Plum are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/17/2021  |  Last update: 06/25/2022   |  Report profile

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