Solarplatten24.de

Hello and thank you for your open feedback on your first order at Solarplatten 24!

We are very pleased to hear that your goods arrived in week 12 to your complete satisfaction. The positive experience of our customers is very important to us and it is always a pleasure to hear that we have been able to meet this requirement.

At the same time, we take your constructive comments regarding communication about delivery dates very seriously. Our aim is to provide our customers with transparent and up-to-date information at all times. We understand how important clear communication is for a good customer experience, especially when it comes to the delivery you are looking forward to. The fact that the information was only provided on request and there were no automatic updates in case of delays is not up to our standards. We would like to apologize for this.

Your feedback is particularly valuable to us as we are currently working on a relaunch of our systems. The aim is to provide our customers with even better and, above all, automated information about the status of their orders. Your experience will help us to design this process with a clear focus on the needs of our customers.

We are grateful for your willingness to order from us again despite the points mentioned. This further motivates us to continuously improve and expand our services.

Please do not hesitate to contact us directly if you have any further suggestions or questions. We are here to help you and ensure that your next experience with Solarplatten 24 will be even better.

With sunny greetings,
Your Solarplatten 24 Team

Thank you for your positive review!

We are very pleased to hear that you were happy with our transparent quotation process and that it helped you make the right decision. Our aim is to provide our customers with comprehensive and helpful advice from the outset, and it's great to hear that we were able to achieve this.

Thank you for your trust and support. If you have any further questions or require further assistance, please do not hesitate to contact us.

Thank you again and all the best!

Yours sincerely

Thank you very much for your kind feedback and the positive rating!

We are very pleased to hear that you were satisfied with our service and had the opportunity to meet our company on site. We always strive to provide our customers with a first class service and unbeatable value for money, and it's great to hear that we were able to meet your expectations.

We would like to thank you for your trust and support and look forward to welcoming you back as a satisfied customer in the future, be it collection or delivery. If you have any further questions or concerns, please do not hesitate to contact us.

Stay healthy and all the best from our team back to Lohmar! 👍👍

With kind regards

Thank you for your positive feedback!

We are very pleased to hear that the retrofitting of an electricity storage system was a real benefit for you and that you can now use your self-generated electricity efficiently even in bad weather. The use of renewable energies and the optimization of your energy efficiency are very important to us and it is great to hear that we were able to contribute to this.

Thank you for your trust and support. If you have any further questions or require additional support, please do not hesitate to contact us.

Thank you again and all the best!

Yours sincerely