Spalteholz Hotelkompetenz GmbH & CO. KG

Revenue Management

Contact information
The management consultancy for hotels "Spalteholz Hotelkompetenz", specialized in hotel sales and marketing for hotels, hotel groups and hotel operators, was founded in 1998. Consulting focuses include classic sales and marketing, pricing, sales...

Contact information

Spalteholz Hotelkompetenz GmbH & CO. KG
Schneckenhofstr. 19
60596 Frankfurt am Main
Germany
Directions

Contact person
Bianca Spalteholz

Review from 03/26/2024  
4.00 out of 5
Good
Recommendation
Value
Top competencies

Customer satisfaction

4.93 out of 5
57 Reviews

Customer loyalty

4.93 out of 5
56 Reviews

Professional demeanor

4.96 out of 5
55 Reviews

124 Reviews on ProvenExpert.com

4.00 out of 5
Good
Recommendation
I was very enthusiastic about the seminar. It wasn't a minute "boring" or "dry", the time flew by far too quickly. The group business was of less use to our hotel, as we hardly have that and are primarily a vacation hotel. There was a lot of good and useful information and it will certainly take some time to integrate and implement the new knowledge into everyday life. The Hotel Exquisit has already signed a revenue management contract and we are excited and looking forward to it!
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Customer review & rating for:
Yield- und Revenue Management Seminar für Hotels
03/26/2024Anonymously
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Hello to Oberstdorf,
Thank you very much for the kind words in your review. I was very pleased about that. And we'll all manage the implementation together. I'm already looking forward to it... it will start soon!
Best regards
Bianca
5.00 out of 5
Excellent
Recommendation
Very high level of experience, which was excellently conveyed to the participants.
The involvement of all participants in the coaching was also excellent.
Great documents.
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Customer review & rating for:
Reklamationen als Chance - Inhouse Seminar
03/07/2024Corin R.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Hello Corin,
thanks for the great review... I very much hope that you will apply what you have learned diligently :-)
Best regards and maybe see you again soon.
Bianca
5.00 out of 5
Excellent
Recommendation
Very practical, entertaining seminar tailored to our needs with lots of exercises and repetitions to consolidate what we had learned
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Customer review & rating for:
Reklamationen als Chance - Inhouse Seminar
02/19/2024Anonymously
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Dear participant,
Thank you very much for the maximum number of points and your positive feedback. I'm glad that it worked for you and that you particularly enjoyed the practical exercises. As we all know, practice makes perfect and I hope that you have already been able to put what you have learned into practice.
Sincerely
Bianca Spalteholz
5.00 out of 5
Excellent
Recommendation
Ms. Spalteholz always takes a lot of time and uses good examples to illustrate the content. Even for career changers who don't come from the hotel industry, it is explained very clearly. It is always a lot of fun to work with Ms. Spalteholz.
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Customer review & rating for:
Reklamationen als Chance - Inhouse Seminar
02/19/2024L.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Dear Lisa,
You said that very nicely, thank you very much for your great feedback. Complaint management in particular requires a lot of time, patience and empathy! Both with the participants and later with the guests... That's what it's all about.
Best regards Bianca
5.00 out of 5
Excellent
Recommendation
Really great seminar that immediately motivates you to put it into practice. Ms. Spalteholz ensures that all seminar participants have understood the content, brings in great practical examples and creates a pleasant atmosphere. We can now apply the content directly. A very efficient seminar.
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Customer review & rating for:
Yield- und Revenue Management Seminar für Hotels
01/16/2024Theresa B.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Dear Theresa,
Thank you so much for the excellent recommendation and your compliments. I am very happy about this and am curious to see whether you now feel fit for the Advanced Seminar for Revenue Management or whether you still have questions about the operational implementation of the material you have learned.
See you soon again, best regards Bianca
5.00 out of 5
Excellent
Recommendation
Absolute added value. The specialist topics are brought to the point so that the material can be experienced
Customer review & rating for:
Advanced Revenue Management Seminar - ideal für Fortgeschrittene (1 oder 2 Tage)
12/14/2023Patrick H.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Hallo lieber Patrick,
Herzlichen Dank für Deinen tollen Kommentar und Deine 100% Weiterempfehlung. Auch Deine zusätzliche Mail war sehr hilfreich. Das nächste Advanced Seminar für Revenue Management ist bereits in der Vorbereitung und ich werde Eure Kommentare darin definitiv berücksichtigen.
Beste Grüße
Bianca
5.00 out of 5
Excellent
Recommendation
I can always highly recommend her seminars/webinars. She always makes her seminars very clear, although the topics are sometimes quite dry, due to calculations or the like. She always manages to put me under a spell with all her know-how. Ms. Spalteholz is the perfect consultant for me in terms of revenue management and I think that this will not be the last seminar/webinar for me.
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Customer review & rating for:
Advanced Revenue Management Seminar - ideal für Fortgeschrittene (1 oder 2 Tage)
08/24/2023Kristin S.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Hi Kristin, thank you so much for the flowers!
I am always amazed at how a momentum suddenly develops in the seminars and how everyone shares their own experiences with the other participants. That's how I keep learning new things. That's just fun. Thank you again for your input.
Best regards
Bianca Spalteholz
5.00 out of 5
Excellent
Recommendation
Absolutely recommendable... Among other things, small anecdotes and funny incidents from other hotels enhance the seminar and ensure that the material is not too dry. And also from these "interludes" every hotelier can still draw valuable knowledge for his own yielding and revenue work.

Thank you very much and we would be happy to come back again and again!
Alpenhof Murnau
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Customer review & rating for:
Advanced Revenue Management Seminar - ideal für Fortgeschrittene (1 oder 2 Tage)
08/24/2023Claudia S.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Many, many thanks for the great review. Nice that the partly funny stories were also well received,
...especially from you, as such an experienced revenue manager, wow...that made me very happy.
Best regards
Bianca Spalteholz
5.00 out of 5
Excellent
Recommendation
As discussed in the closing session, there were a lot of takeaways. The advanced seminar built excellently on the basic seminar. What I could actually still imagine is that the topic of price elasticity could be deepened even more. This topic has a lot to offer in economics, which is why an analogous deepening in the hotel industry would be conceivable. Thanks again!
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Customer review & rating for:
Advanced Revenue Management Seminar - ideal für Fortgeschrittene (1 oder 2 Tage)
08/24/2023Anonymously
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Thank you very much for the full score and for your suggestion to go even deeper into price elasticity. That also got through to me. I looked into it right after the seminar and I'm already in the process of redesigning the content and didactics of the topic ... thank you, thank you, this helps me a lot!
Best regards
Bianca Spalteholz
4.11 out of 5
Good
Recommendation
The course attended is very instructive, informative and absolutely recommended. However, due to the closure of WIHOGA Dortmund, it will probably no longer be offered.
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Customer review & rating for:
Intensivlehrgang zum zertifizierten Revenue Manager
06/12/2023Anonymously
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Hello dear D.
Thank you very much for your review. I really hope you got the title or at least the deputy title from your company.
Even if the course is no longer conducted by WIHOGA Dortmund, I have most likely found a new university. Details in the near future...
I wish you continued success!
Bianca
4.17 out of 5
Good
Recommendation
very competent, well informed about market innovations, good examples from reality
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Customer review & rating for:
1 Tag Schnupperseminar Revenue Management Basics
04/28/2023Anonymously
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Dear participant,
thank you for your feedback and evaluation. It is a pity that the taster seminar was not of full benefit to you. Feel free to contact me if you need any additional information.
Best regards
Bianca
4.85 out of 5
Excellent
Recommendation
Many thanks for the great workshop!
It would be desirable if individual hotels and tasks could be addressed in more detail.
For example, an objective is set at the beginning and strat. Solutions and tools are explained. However, I can very well understand that this is not feasible for one day.
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Customer review & rating for:
1 Tag Schnupperseminar Revenue Management Basics
04/18/2023Annalena M.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Dear Annalena,
thank you for the very valuable feedback and the super evaluation. As you yourself have already noted, an individual consideration of the case studies for one day and for 15 participants is actually not realistic. In my one-on-one coaching sessions or 2-day seminars, I do it exactly as you suggested. After all, the valuable thing is that everyone learns from everyone.
Thank you, thank you again
Best regards
Bianca
4.75 out of 5
Excellent
Recommendation
A bouquet of helpful information for the everyday workspace. I look forward to implementing it.
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Customer review & rating for:
1 Tag Schnupperseminar Revenue Management Basics
04/18/2023Peter R.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Thank you very much, dear Mr. Reul,
It's good that you as an "old hand" and real professional could also take something for the colorful hotel everyday life. A heartfelt thank you for being there and for the great review!
Best regards
Bianca Spalteholz
5.00 out of 5
Excellent
Recommendation
The relaxed and friendly manner of Ms. Spalteholz and Ms. Nest made the seminar very pleasant. We repeatedly illustrated all the information with experiences in our companies. In addition, we were able to learn from each other, which I personally liked very much.
I would always attend a seminar from Spalteholz Hotelkometenz GmbH & Co. KG again.
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Customer review & rating for:
MICE Revenue Management Seminar für Veranstaltungsräume
03/20/2023Anonymously
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
How wonderful, dear participant, that you enjoyed the MICE Revenue Management Seminar so much. Thank you for the great evaluation. According to our experience, the best part of the face-to-face seminars is the exchange with the other participants. Especially in this seminar, I found this exchange particularly helpful. See you again soon. Sincerely Bianca
5.00 out of 5
Excellent
Recommendation
Dear Bianca, dear team,
the 1.5 days were really an enrichment for all of us at the banquet.
We look forward to the exciting time of implementation and the resulting successes.
Regarding the price/performance ratio, I am completely honest and cannot make a statement on this, as this point is not relevant for my evaluation.
Thank you very much for your support.
Kind regards Vroni
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Customer review & rating for:
MICE Revenue Management Seminar für Veranstaltungsräume
11/08/2022V.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Dear Vroni, thank you for the kind words. And yes, you have also held out mega with the concentrated material. Your re-entry into the hotel industry should finally be worthwhile ;-)
See you next time with even more news.
Bianca
5.00 out of 5
Excellent
Recommendation
It was a wonderful 2 days with Bianca Spalteholz and we took away and learned so much. Thank you also to her team.
We are very glad that we made the decision to structure the banquet area and got the professional help of Spaletholt Hotelkompenetz GmbH & Co. KG.
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Customer review & rating for:
MICE Revenue Management Seminar für Veranstaltungsräume
11/08/2022Anja G.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Very wonderful dear Anja Graf, I am glad that you could take so much with you and that you enjoyed the day. We'll "manage" the rest now.
Thank you very much for the nice review.
See you again very soon. Bianca
5.00 out of 5
Excellent
Recommendation
A big thank you to Bianca Spalteholz for your competent and loving way :-)
... for the transmission of knowledge and passion
... for the simple explanation and the positive thought stimulation
It was a lot of fun :-)
Very dear greetings
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Customer review & rating for:
Yield- und Revenue Management Seminar für Hotels
10/01/2022S.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Hello dear Sara,
Thank you very much for this very nice evaluation of our seminar. I'm always very happy if it gave a lot of food for thought and if the participation was fun, because with 2 full days of online seminar this feedback is also extraordinary. See you soon again - maybe one of you would like to attend the MICE Revenue Management Seminar in December ;-)
I wish you continued success
Best regards from Bianca
4.75 out of 5
Excellent
Recommendation
Due to the small number of participants, individual and personal consultation as well as processing of the tasks was possible. There was always time for questions. The two days of online seminar were by no means lengthy or stubborn frontal sound reinforcement, as intensive communication and group work were always included. Thus, one could become creative in the exchange with each other, share one's knowledge and participate in the experiences and reports of the other participants.

Also the helpful tips and tricks of Mrs. Spalteholz were gladly accepted, in order to apply these in the future also.
She conveyed the main topics attractively and in an urbanized way with her background knowledge, so that one received a good introduction to the topic of revenue and yield management.
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Customer review & rating for:
Yield- und Revenue Management Seminar für Hotels
07/19/2022Anonymously
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Thank you very much for the high score and the words of praise. Indeed, small groups are always helpful to address the individual questions very personally. This makes it much more fun for me, too!
5.00 out of 5
Excellent
Recommendation
This course is approached and lived with high professionalism, passion but also an intensive training.
Fused with the expertise of Ms. Spalteholz and your team, this course promises a perfect result for the participant and their own business.
The SPALTEHOLZ HOTELKOMPETENZ GmbH is also available with advice and support and the exchange is great. Therefore I can only recommend this course and the consulting.
Ana R.
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Customer review & rating for:
Intensivlehrgang zum zertifizierten Revenue Manager
02/04/2022Ana R.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Dear Ana,
Thank you very much for the great evaluation of our Wihoga course to become a "Certified Revenue Manager". Full marks and that even though you all sweated so much and you had to work so hard :-) to embed your hotel in a profitable concept. Chapeaus also for you. You have done a great job!
I am already looking forward to the further time with you.
Sincerely
Bianca
5.00 out of 5
Excellent
Recommendation
The BEST seminar! We were able to take away a lot and are now motivated to successfully implement the newly learned. Everyone who gets the opportunity to participate in a seminar by Bianca Spalteholz should definitely take advantage of it. Thank you very much for the exciting days.
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Customer review & rating for:
Yield- und Revenue Management Seminar für Hotels
02/01/2022Kathrin F.
Spalteholz Hotelkompetenz GmbH & CO. KG Comment from Spalteholz Hotelkompetenz GmbH & CO. KG:
Hello Kathrin, such a valuable feedback and a thousand thanks also for the extra mentioned recommendation. I am always particularly pleased when participants can benefit from the contents of the seminar. Many thanks also for the many questions that were asked, which always triggered valuable discussions. See you again soon!
11 Reviews from
2 other sources
4.85 out of 5
Excellent
5.00 out of 5
Excellent
3 reviews on Google Maps
 
10/05/2022
4.80 out of 5
Excellent
8 reviews on Facebook
 
11/22/2018
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* All reviews and experiences about Spalteholz Hotelkompetenz GmbH & CO. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/14/2018  |  Last update: 06/09/2024   |  Report profile

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