We were and are completely satisfied with the company Wechner! We can absolutely recommend the entire team.
In the offer phase, Mr. Heidel was a competent Anspechpartner, who explained us with his sympathetic and attentive manner the advantages and disadvantages of the two offered heat pump systems and patiently answered all arising questions professionally competent and made our decision easy.
In the office, Mrs. Barnickel was an extremely friendly and helpful first contact person who was always available to answer questions and solve problems. For her, it was also a matter of course to fill out and send off the subsidy application for us - without any additional costs, of course.
The removal of the old heat pump and the installation of the new system on site was also carried out by a friendly and competent installation crew.
The competence and expertise of Wechner's sales representative deserves special mention. Our old heat pump never ran satisfactorily and exhibited increasingly frequent defects and error messages. In desperation, we contacted Wechner, who immediately sent Mr. Keller over, even though our old system was not installed by Wechner! Despite the "foreign" system, Mr. Keller located and corrected several errors. He then kept our old heating system alive for another 2 years.
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Translation
Thank you very much for the very detailed and great review. It really does us good and encourages us to continue to do our best.