Ofen.de by AA-Kaminwelt is an online store around the topics of combustion technology, indoor fire and outdoor fire. In our store you will find every kind of fireplace - from the fireplace stove and pellet stove to the Swedish stove and soapstone... stove to the fireplace kit and fireplace insert. In addition, you will also find everything for fire and heat in the outdoor area. Starting with the barbecue fireplace over charcoal grill and gas grill to the hot tub and the garden sauna. You can also create chimneys, smoke pipes and other fireplace accessories suitable and convenient. Our range includes products from many leading manufacturers, such as Nordpeis, Skantherm, Spartherm, Sunday, Napoleon, MCZ, Palazzetti and Lotus.
It was an exceptionally long delivery time but at another store we would certainly have waited even longer. The employees were always available and eager until then everything has arrived well. Overall, we are satisfied and have already ordered something again.
Description was meaningful
Selection sufficient
Payment without problems
Delivery quickly
Fits perfectly with the already existing parts
Color shade slightly different
My fault
Can be recommended without ifs and buts
Very good processing, friendly customer service and fast delivery.
Pellet stove received after a week, an accessory order from yesterday has been delivered today!!! Gladly again, absolutely recommendable.
Super run. Good offer. Website recorded wrong delivery period (10-15 business days) and because of the current situation could only be delivered after 2.5 months. With advance payment of 5000 euros first time an uneasy feeling, but customer service was always available and informed transparently.
Goods then came 3 weeks earlier than expected.
Again and again. Everything went ok.
Got an item with manufacturing defects on the part of the manufacturer.
The complaint and processing was extremely fast and unproblematic - we quickly came to an agreement :)
Have chosen a wrong article in the 1st order !
This was but uncomplicated " on the small " Dienstweg umgeswitched.
Thanks for the great service
Hendrik
Keep it up !!!
First delivery was bad, that is, the goods arrived defective because they were poorly packaged.
After the complaint, the new goods arrived in perfect condition. The firebricks were all packed individually this time. Very good
Customer service was fast and good.
Very good communication from Mr. Sielaf and Mrs. Demuth.
Demuth. Despite pandemic of the manufacturer Kratki was finally solved all things of the online order satisfactorily. Our thanks that we have again a good stove in our sauna. MfG.H.Stork
From the offer to the service to the delivery everything super. It was fast and the item arrived super on time and top packed.... Buy there again at any time.
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Profile active since 06/01/2017 | Last update: 06/06/2023
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