Billbee

Merchandise management, order processing, invoice printing, automation, shipping

Billbee
674 Reviews i
published (95%)
out of 709 reviews
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Contact information
Billbee is the automation solution, order processing and inventory management for small and medium-sized multichannel retailers!

Contact information

Billbee
Arolser Straße 10
34477 Twistetal
Germany
Directions

Contact person
David Pohlmann

Websites

Social Media

Review from 07/18/2022  
4.33 out of 5
Good
Information
Website
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Top competencies

Transparency

4.73 out of 5
114 Reviews

Professionalism

4.64 out of 5
119 Reviews

Performance

4.43 out of 5
119 Reviews

604 Reviews on ProvenExpert.com

4.33 out of 5
Good
No telephone support. After almost 4 months, some things are still not working as they should. Some basic functions are sporadically not properly executed or order not updated. The support always needs a few days to answer a mail at all. Then only parts are done and not all problems are solved. If I had known this earlier, I would not have chosen BillBee. Too bad actually, because some functions are well thought out if you would then work.
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Customer review & rating for:
Billbee
07/18/2022Philip M.
5.00 out of 5
Excellent
In general, Billbee is a fine thing. However, the interfaces implemented by Billbee are partly deficient, just like the support. Whenever we had an increased order volume with around 300 orders per day, orders were imported incorrectly or not at all from Shopware. Recently again almost 100 pieces. The Billbee support then simply does not get in touch because they are obviously not willing or able to fix these errors. You stand there and can watch how to get these orders into the system at Billbee for shipping and billing. If we didn't have programmers in house, we wouldn't have been able to find a solution ourselves to get these orders into the system.
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Customer review & rating for:
Billbee
02/01/2022Anonymously
5.00 out of 5
Excellent
Recommendation
So no matter what problems I have had so far, if they were within a solvable framework BillBee could always help me, sure now and then there were situations where this did not happen, but I can understand why this is so.
I can only recommend it absolutely easy to understand and everything is optimized for multichannel sales.

At the same time, the program is getting better and better and at some point we will really have a lot of possibilities here!
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Customer review & rating for:
Billbee
12/01/2021A.
5.00 out of 5
Excellent
Recommendation
Why didn't I discover Billbee earlier? Perfect for Avocadostore, Etsy and much more.
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Customer review & rating for:
Billbee
06/21/2021Anonymously
4.00 out of 5
Good
I think it's a shame that the new pricing policy is so expensive for smaller companies! I have a three-digit turnover and rather few orders per month and the costs are simply too high.
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Customer review & rating for:
Billbee
05/21/2021Anonymously
5.00 out of 5
Excellent
Recommendation
easy to use and helpful for office work
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Customer review & rating for:
Billbee
05/20/2021Anonymously
4.80 out of 5
Excellent
Recommendation
In the first month, Billbee has shown itself from the best side for me as a small business. A test month to try out, a good price-performance ratio and a transparent exit. I am very satisfied!
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Customer review & rating for:
Billbee
05/18/2021Anonymously
4.00 out of 5
Good
Recommendation
Great thing. Massively relieves routine work.
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Customer review & rating for:
Billbee
05/13/2021w.
4.50 out of 5
Excellent
Recommendation
Had here and there a few difficulties with my settings, and I was very expertly helped out of the patch!
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Customer review & rating for:
Billbee
04/21/2021Anonymously
4.00 out of 5
Good
Recommendation
We are still very new and still have a lot to learn. So far works quite well, but not everything yet :-)
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Customer review & rating for:
Billbee
04/19/2021Annette M.
5.00 out of 5
Excellent
Recommendation
I am absolutely satisfied with Billbee! It works flawlessly and the setup on for beginners is optimal!
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Customer review & rating for:
Billbee
04/09/2021Anonymously
4.00 out of 5
Good
Billbee has increased prices enormously almost without notice. We now pay almost three times as much. Usury!

You have to order extra support, otherwise you wait several days for an answer.
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Customer review & rating for:
Billbee
04/08/2021Stefan S.
4.00 out of 5
Good
actually wanted to use it, now an extreme price increase (costs 5 times that of a month ago) for me that borders on usury. Competitors are significantly cheaper.

Numerous users are rightly upset about this price increase.
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Customer review & rating for:
Billbee
03/26/2021Anonymously
3.10 out of 5
Average
After switching to the new all-in cost structure, the price will double and features will be added that are partially not needed.

Negative comments about this will be deleted. It's a shame that this is not particularly transparent.
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Customer review & rating for:
Billbee
03/25/2021Anonymously
4.50 out of 5
Excellent
Recommendation
We save a lot of time on billing and UPS label creation!
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Customer review & rating for:
Billbee
03/17/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Easy to set up! Very intuitive! Very fair pricing!
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Customer review & rating for:
Billbee
03/04/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Price-performance very good. Absolutely recommend
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Customer review & rating for:
Billbee
03/01/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Fast and efficient tool.
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Customer review & rating for:
Billbee
02/28/2021S.
2.00 out of 5
Fair
Interface to Woommerce and Lexoffice possible, but some work must be done twice. For example, payments must be assigned individually both in Billbee and in Lexoffixe, double work, therefore unprofitable.
The design functions in Billbee when creating invoices leaves much to be desired (compared to PDF invoices in Marketpresse, unfortunately these can also not be imported into Bilbee).
Waiting time for answers from support is quite long, if you want faster answer (which should be a desired service of any company) you have to pay extra - this is not customer friendly.
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Customer review & rating for:
Billbee
02/25/2021ein unzufriedener T.
4.00 out of 5
Good
Recommendation
Very clear and easy to use.
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Customer review & rating for:
Billbee
02/22/2021Anonymously
70 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
70 reviews on Facebook
 
12/21/2017
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* All reviews and experiences about Billbee are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/08/2016  |  Last update: 04/03/2023   |  Report profile

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