Billbee

Merchandise management, order processing, invoice printing, automation, shipping

Billbee
665 Reviews i
published (94%)
out of 707 reviews
Contact information
Billbee is the automation solution, order processing and inventory management for small and medium multichannel retailers!

Contact information

Billbee
Arolser Straße 10
34477 Twistetal
Germany
Directions

Contact person
David Pohlmann

Review from 04/21/2021  
4.50 out of 5
Excellent
Recommendation
Information
Website
Top competencies

Transparency

4.73 out of 5
112 Reviews

Professionalism

4.63 out of 5
117 Reviews

Clear overview

4.41 out of 5
118 Reviews

595 Reviews on ProvenExpert.com

4.50 out of 5
Excellent
Recommendation
Had here and there a few difficulties with my settings, and I was very expertly helped out of the patch!
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Customer review & rating for:
Billbee
04/21/2021Anonymously
4.00 out of 5
Good
Recommendation
We are still very new and still have a lot to learn. So far works quite well, but not everything yet :-)
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Customer review & rating for:
Billbee
04/19/2021Annette M.
5.00 out of 5
Excellent
Recommendation
I am absolutely satisfied with Billbee! It works flawlessly and the setup on for beginners is optimal!
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Customer review & rating for:
Billbee
04/09/2021Anonymously
4.00 out of 5
Good
Billbee has increased prices enormously almost without notice. We now pay almost three times as much. Usury!

You have to order extra support, otherwise you wait several days for an answer.
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Customer review & rating for:
Billbee
04/08/2021Stefan S.
4.00 out of 5
Good
actually wanted to use it, now an extreme price increase (costs 5 times that of a month ago) for me that borders on usury. Competitors are significantly cheaper.

Numerous users are rightly upset about this price increase.
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Customer review & rating for:
Billbee
03/26/2021Anonymously
3.10 out of 5
Average
After switching to the new all-in cost structure, the price will double and features will be added that are partially not needed.

Negative comments about this will be deleted. It's a shame that this is not particularly transparent.
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Customer review & rating for:
Billbee
03/25/2021Anonymously
4.50 out of 5
Excellent
Recommendation
We save a lot of time on billing and UPS label creation!
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Customer review & rating for:
Billbee
03/17/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Easy to set up! Very intuitive! Very fair pricing!
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Customer review & rating for:
Billbee
03/04/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Price-performance very good. Absolutely recommend
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Customer review & rating for:
Billbee
03/01/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Fast and efficient tool.
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Customer review & rating for:
Billbee
02/28/2021S.
2.00 out of 5
Fair
Interface to Woommerce and Lexoffice possible, but some work must be done twice. For example, payments must be assigned individually both in Billbee and in Lexoffixe, double work, therefore unprofitable.
The design functions in Billbee when creating invoices leaves much to be desired (compared to PDF invoices in Marketpresse, unfortunately these can also not be imported into Bilbee).
Waiting time for answers from support is quite long, if you want faster answer (which should be a desired service of any company) you have to pay extra - this is not customer friendly.
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Customer review & rating for:
Billbee
02/25/2021ein unzufriedener T.
4.00 out of 5
Good
Recommendation
Very clear and easy to use.
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Customer review & rating for:
Billbee
02/22/2021Anonymously
4.50 out of 5
Excellent
Recommendation
I would like to be able to see the turnover by item categories. Say I have a search box, enter there "cup" and I am shown the turnover for all sold cups :-)
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Customer review & rating for:
Billbee
02/05/2021N.
5.00 out of 5
Excellent
Recommendation
Glad you exist 👍🏼😀
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Customer review & rating for:
Billbee
02/01/2021M.
4.00 out of 5
Good
Recommendation
The website is sometimes too slow.
The waiting time until the overview list for orders is built up is too long.
takes too long.
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Customer review & rating for:
Billbee
01/25/2021Thomas B.
5.00 out of 5
Excellent
Recommendation
I find it super how uncomplicated and cheap you can work with Billbee
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Customer review & rating for:
Billbee
01/22/2021W.
5.00 out of 5
Excellent
Recommendation
Easy to use, absolute ease of work
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Customer review & rating for:
Billbee
01/13/2021Rainer S.
3.50 out of 5
Good
Recommendation
We have an online store (Shopware 5), but we also sell products on ebay. In addition, many resellers to whom we sell goods prefer to order by phone or e-mail and do not necessarily want to use our B2B portal. Billbee helps us to connect all these sales channels and manage all orders in one place. It is clear, easy to use and saves time - both in processing orders and in accounting (thanks to DATEV exports). The setup was easy and the connection to our stores and accounts worked immediately. Questions that came up during setup were answered competently and quickly by support. We would definitely recommend Billbee for smaller businesses.

Improvement tips: 1.) When editing an order and clicking on 'Generate and Save Invoice' for example, the window with the order you are editing automatically closes. If you want to continue editing the order, you have to search for it again. It would be more convenient to close the window only when you are completely finished editing. 2.) In case of manual orders, you have to choose whether it is export to third country, intra-community delivery, etc. It would be nicer if the system would recognize it directly on the customer (by his address, UstId etc.). However, from our point of view, these are only minor issues that do not prevent us from using Billbee.
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Customer review & rating for:
Billbee
01/08/2021Anonymously
4.17 out of 5
Good
Recommendation
The services and interfaces of Billbee at a very good price-performance ratio convinced me right away.
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Customer review & rating for:
Billbee
01/06/2021Anonymously
4.00 out of 5
Good
I wonder why biullbee offers support when support requests are consistently ignored. I have been waiting for a response for some time.
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Customer review & rating for:
Billbee
12/24/2020Anonymously
70 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
70 reviews on Facebook
 
12/21/2017
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* All reviews and experiences about Billbee are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/08/2016  |  Last update: 04/29/2021   |  Report profile

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