Cathy Matz-Townsend

Finanzplanung, betriebliche und private Kranken- und BU sowie Cyberschutz

Cathy Matz-Townsend
4.95 out of 5
Excellent
30 Reviews
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Seit 1988 als unabhängige Versicherungsmaklerin tätig, mit viel Erfahrung in den Bereichen Krankenversicherung - sowohl betriebliche als auch private. Aufgrund meiner Herkunft können die Beratungen wahlweise in englischer Sprache durchgeführt werden.
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Cathy Matz-Townsend
Matz-Townsend Finanzplanung
Hauptstr. 175
65375 Oestrich-Winkel
Germany
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100% Recommended
5 stars 29
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.86)
Cost-performance ratio
Excellent (4.84)
Top competencies

Professionalism

5.00 out of 5
6 Reviews

Efficiency

5.00 out of 5
5 Reviews

Customer satisfaction

5.00 out of 5
5 Reviews

30 Reviews on ProvenExpert.com

4.95 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Cathy provided the clearest explanations we've ever received from a financial advisor, bringing what has often been foggy into clear focus. She helped us make good decisions, establish a solid financial plan and feel secure about our future. There was no pressure, just educational guidance with plenty of choices and options - she quickly established a sense of trust and care. She took us from groping our way through life's financial maze to feeling like we are on a clear path being led by an expert and caring guide. We can absolutely recommend her services and expertise, especially for any expats who may be unfamiliar with the language and the often-arcane financial planning habits, rules and laws in Germany. I would like to specifically add that Cathy and her team went above and beyond, when time was tight, to assist us with establishing customised insurance policies that are right for us - thank you for your excellent support.
Customer review & rating for:
privater Finanzplanung
01/31/2021Daniel
5.00 out of 5
Excellent
Recommendation
Ich kenne Cathy Matz-Townsend und ihren Ehemann John Gottseidank seit vielen Jahren. Sie sind nicht nur herzliche Freunde geworden, sondern haben mich auch in schwersten Zeiten bestens unterstützt. Cathy Matz-Townsend ist durch ihre Unabhängigkeit und ihr exzellentes Know How eine hervorragenden Beraterin und „nebenbei“ zu einer sehr, sehr guten Freundin geworden, die ich über alle Maßen schätze. Sie nimmt sich für jede/n so viel Zeit, die jede/r einzelne für sich benötigt, wägt alle Vor- und Nachteile jede/r einzelnen ab, d. h. jede Beratung ist individuell, unterliegt dem höchsten Sicherheitsstandard und hat immer nur den Focus auf die bestmögliche Beratung für jede/n einzelne/n.
Customer review & rating for:
privater Finanzplanung
12/28/2020Lucia
5.00 out of 5
Excellent
Recommendation
Cathy is incredibly knowledgable and answered all of my many questions promptly and in detail. She obtained us a very good health insurance contract which exceeded our expectations, despite our somewhat awkward circumstances. Highly recommended!
Customer review & rating for:
Consultations with Cathy Matz-Townsend
11/17/2020Richard
5.00 out of 5
Excellent
Recommendation
Cathy has been incredibly helpful to me as I searched for private insurance in Germany. She was always available to walk me through options as I first selected a plan and helped me choose a fantastic plan. She remained available to help me with my plan when I had challenges making claims including a major claim for an unscheduled surgery I had while on a holiday. I could not possibly recommend her more. A true expert, patient, always available and helpful. She is surely among the best providing this service in Germany and is particularly helpful to a non-German speaking expat navigating healthcare issues in Germany for the first time.
Customer review & rating for:
Consultations with Cathy Matz-Townsend
11/12/2020Stephen
5.00 out of 5
Excellent
Recommendation
AAfter 11 years in Germany with non-compliant insurance, Cathy Matz-Townsend was able to get us into the Basis system with Barmenia. I first found out about the problem and solution to our health insurance issue with an article Cathy posted onto the Internet. It was such a clear, helpful analysis of the healh insurance rquirements and the way foreigners could comply with the German law, that we were no longer confused by the rather complicated rules and regulations. She was even more helpful when we were speaking directly to her by telephone. Cathy is so experienced that she could tell us about the process, step by step, and even how long to allow for the insurance company to respond through each step. After such a positive, 5 star experience with Cathy, we are speaking with her husband John Townsend about our investments.
Customer review & rating for:
Consultations with Cathy Matz-Townsend
11/05/2020Robert & Marty MacDonald
5.00 out of 5
Excellent
Recommendation
A true professional in every sense of the word!! She is kind, very informative and promptly replies to all questions we have about the services. I highly recommend!!
Customer review & rating for:
Cathy Matz-Townsend
10/21/2020JDS
5.00 out of 5
Excellent
Recommendation
Cathy is honest, knowledgeable, patient and helpful when my husband and I were looking for private health insurance options that suits our lifestyle. A great communicator who is able to break down and explain technical insurance concepts and options clearly. Her after care customer service, advise and help with insurance claims are much appreciated.
Customer review & rating for:
Consultations with Cathy Matz-Townsend
09/02/2020K Tan & T Heck
5.00 out of 5
Excellent
Recommendation
Cathy is a consumate professional, knows her business and provides prompt, excellent service. She and her staff speak excellent English, which is important for an expat trying to navigate the German Health insurance environment. She was always responsive to my queries in a most timely manner, with excellent advice, and a better product than what my company originally arranged for me. I have since recommended her to several of my colleagues and will continue to do so.
Customer review & rating for:
Cathy Matz-Townsend
07/31/2020George
4.80 out of 5
Excellent
Recommendation
Very helpful and always responds quickly
Customer review & rating for:
Service von Matz Townsend Finanzplanung
04/29/2020David Knakkergaard
5.00 out of 5
Excellent
Recommendation
I have been working with Cathy Matz-Townsend for more than 15 years and her service and support has been always excellent. Whether in the area of car, life or house insurance or for medical or personal liability responsibility insurance her advice was quick and effective, striking the perfect balance between policy benefits and cost of the premium. Most important, in the number of occasions when I had an issue (robbery at home, small fire, broken lamps in accidents, new car..), I always got an immediate response with a simple input to be give and she and her team took car of all the sometimes cumbersome paper work and the insurance companies responded quickly and to the full agreed deliverables. For non-German speakers this is in particular of much value added. to sum up, I recommend Cathy's excellent service to anyone who would like to be very well covered for the best price/quality ratio and knowing that if the wrong event happens, no worries as insurances will respond quickly and as agreed without you taking care of any heavy admin work!!
Customer review & rating for:
Service von Matz Townsend Finanzplanung
04/14/2020Remigio
5.00 out of 5
Excellent
Recommendation
Wir sind sehr dankbar von Frau Matz-Townsend Beratung und Unterstützung in einer sehr komplexen Versicherungssituation erhalten zu haben.
Ihre Beratung war nicht nur überaus kompetent, ausgezeichnet recherchiert und entsprechend hilfreich, sondern auch von einer Fürsorge und einem Einfühlungsvermögen geprägt, welches uns zusätzlich sehr berührt hat.
Customer review & rating for:
Cathy Matz-Townsend
01/09/2020Silke
5.00 out of 5
Excellent
Recommendation
Cathy is a real pleasure to work with: factual, fast, diligent and always accurate and considerate of me as a client and as a person.
Customer review & rating for:
Cathy Matz-Townsend
12/22/2019Lies
5.00 out of 5
Excellent
Recommendation
Cathy helped me to find the best health insurance.
I had one which was not adapted. She helped me to cancel it and I have been refunded.
She did all the work, this is a really nice help.
I am really happy of his work !
Customer review & rating for:
Cathy Matz-Townsend
12/07/2019Alexandre
5.00 out of 5
Excellent
Recommendation
Very helpful. Puts in a lot of effort to get what you need. Responds fast.
Customer review & rating for:
Cathy Matz-Townsend
10/05/2019Kevin
4.68 out of 5
Excellent
Recommendation
Prompt responses and persistent on behalf of client. Knowledgeable but never condescending, and immediately investigates if there is even the slightest uncertainty. Ours was an unusual situation and Ms Matz-Townsend enthusiastically stepped up to the challenge.
Customer review & rating for:
Cathy Matz-Townsend
07/28/2019Debbie And Frank
5.00 out of 5
Excellent
Recommendation
Cathy and her team have given us excellent service and specialist advice, tailored to our newcomer/expat circumstances. Highly recommended, especially to those unfamiliar with the German insurance scene .
Customer review & rating for:
Cathy Matz-Townsend
07/03/2019Stephen & Barbro Robinson
5.00 out of 5
Excellent
Recommendation
Die online Beratung bei Frau Townsend war einfach klasse! Sie erklärte sehr transparent und verständlich, dabei machte Sie immer wieder Markierungen bei wichtigen Punkten, welche es zu beachten gab, und beantwortete zudem all meine Fragen auf eine angenehme Art und Weise. Ganz zum Schluss konnte man die Dateien des Angebots einfach und sicher im verschlüsselten Browser Fenster herunterladen oder Ihr sogar Dateien verschlüsselt hochladen. Vielen Dank :) Adrian Weber aus Niddatal
Customer review & rating for:
Cathy Matz-Townsend
05/10/2019Adrian Weber
4.98 out of 5
Excellent
Recommendation
Besonders gut gefällt mir die fundiert Beratung, die es unheimlich erleichtert, die richtige Entscheidung zu treffen. Auch die digitalen Möglichkeiten machen, die Abwicklung leicht und unkompliziert
Customer review & rating for:
Cathy Matz-Townsend
05/10/2019Astrid Schramm
5.00 out of 5
Excellent
Recommendation
Cathy has helped me numerous times, and I am extremely happy with the quality and standard of service that she provides. I always recommend Cathy to my colleagues.
Customer review & rating for:
Cathy Matz-Townsend
05/02/2019Andrew Sinclair
5.00 out of 5
Excellent
Recommendation
Hi All, My name is Naveen and I’m from Bangalore, India. Cathy was really helpful and also patience during the whole process of health insurance . I want to thank you for her support and would definitely recommend the service from Cathy. As the whole process of health insurance was done online since I am in India , the process went smoothly and I am satisfied with the work done.
Customer review & rating for:
Cathy Matz-Townsend
04/13/2019Naveen Anand
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All reviews and experiences about Cathy Matz-Townsend are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/06/2019  |  Last update: 01/31/2021   |  Report profile

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