Cathy Matz-Townsend

Finanzplanung, betriebliche und private Kranken- und BU sowie Cyberschutz

Cathy Matz-Townsend
4.94 out of 5
Excellent
23 Reviews
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Seit 1988 als unabhängige Versicherungsmaklerin tätig, mit viel Erfahrung in den Bereichen Krankenversicherung - sowohl betriebliche als auch private. Aufgrund meiner Herkunft können die Beratungen wahlweise in englischer Sprache durchgeführt werden.
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Cathy Matz-Townsend
Matz-Townsend Finanzplanung
Hauptstr. 175
65375 Oestrich-Winkel
Germany
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100% Recommended
5 stars 22
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.84)
Cost-performance ratio
Excellent (4.81)
Top competencies

Professionalism

5.00 out of 5
5 Reviews

Customer satisfaction

5.00 out of 5
4 Reviews

Efficiency

5.00 out of 5
4 Reviews
23 Reviews
5.00 out of 5
Excellent
Recommendation
Cathy is honest, knowledgeable, patient and helpful when my husband and I were looking for private health insurance options that suits our lifestyle. A great communicator who is able to break down and explain technical insurance concepts and options clearly. Her after care customer service, advise and help with insurance claims are much appreciated.
Review and rating for
Consultations with Cathy Matz-Townsend
09/02/2020K Tan & T H.
5.00 out of 5
Excellent
Recommendation
Cathy is a consumate professional, knows her business and provides prompt, excellent service. She and her staff speak excellent English, which is important for an expat trying to navigate the German Health insurance environment. She was always responsive to my queries in a most timely manner, with excellent advice, and a better product than what my company originally arranged for me. I have since recommended her to several of my colleagues and will continue to do so.
Review and rating for
Cathy Matz-Townsend
07/31/2020G.
4.80 out of 5
Excellent
Recommendation
Very helpful and always responds quickly
Review and rating for
Service von Matz Townsend Finanzplanung
04/29/2020David K.
5.00 out of 5
Excellent
Recommendation
I have been working with Cathy Matz-Townsend for more than 15 years and her service and support has been always excellent. Whether in the area of car, life or house insurance or for medical or personal liability responsibility insurance her advice was quick and effective, striking the perfect balance between policy benefits and cost of the premium. Most important, in the number of occasions when I had an issue (robbery at home, small fire, broken lamps in accidents, new car..), I always got an immediate response with a simple input to be give and she and her team took car of all the sometimes cumbersome paper work and the insurance companies responded quickly and to the full agreed deliverables. For non-German speakers this is in particular of much value added. to sum up, I recommend Cathy's excellent service to anyone who would like to be very well covered for the best price/quality ratio and knowing that if the wrong event happens, no worries as insurances will respond quickly and as agreed without you taking care of any heavy admin work!!
Review and rating for
Service von Matz Townsend Finanzplanung
04/14/2020R.
5.00 out of 5
Excellent
Recommendation
Wir sind sehr dankbar von Frau Matz-Townsend Beratung und Unterstützung in einer sehr komplexen Versicherungssituation erhalten zu haben.
Ihre Beratung war nicht nur überaus kompetent, ausgezeichnet recherchiert und entsprechend hilfreich, sondern auch von einer Fürsorge und einem Einfühlungsvermögen geprägt, welches uns zusätzlich sehr berührt hat.
Review and rating for
Cathy Matz-Townsend
01/09/2020S.
5.00 out of 5
Excellent
Recommendation
Cathy is a real pleasure to work with: factual, fast, diligent and always accurate and considerate of me as a client and as a person.
Review and rating for
Cathy Matz-Townsend
12/22/2019L.
5.00 out of 5
Excellent
Recommendation
Cathy helped me to find the best health insurance.
I had one which was not adapted. She helped me to cancel it and I have been refunded.
She did all the work, this is a really nice help.
I am really happy of his work !
Review and rating for
Cathy Matz-Townsend
12/07/2019A.
5.00 out of 5
Excellent
Recommendation
Very helpful. Puts in a lot of effort to get what you need. Responds fast.
Review and rating for
Cathy Matz-Townsend
10/05/2019K.
4.68 out of 5
Excellent
Recommendation
Prompt responses and persistent on behalf of client. Knowledgeable but never condescending, and immediately investigates if there is even the slightest uncertainty. Ours was an unusual situation and Ms Matz-Townsend enthusiastically stepped up to the challenge.
Review and rating for
Cathy Matz-Townsend
07/28/2019Debbie And F.
5.00 out of 5
Excellent
Recommendation
Cathy and her team have given us excellent service and specialist advice, tailored to our newcomer/expat circumstances. Highly recommended, especially to those unfamiliar with the German insurance scene .
Review and rating for
Cathy Matz-Townsend
07/03/2019Stephen & Barbro R.
5.00 out of 5
Excellent
Recommendation
Die online Beratung bei Frau Townsend war einfach klasse! Sie erklärte sehr transparent und verständlich, dabei machte Sie immer wieder Markierungen bei wichtigen Punkten, welche es zu beachten gab, und beantwortete zudem all meine Fragen auf eine angenehme Art und Weise. Ganz zum Schluss konnte man die Dateien des Angebots einfach und sicher im verschlüsselten Browser Fenster herunterladen oder Ihr sogar Dateien verschlüsselt hochladen. Vielen Dank :) Adrian Weber aus Niddatal
Review and rating for
Cathy Matz-Townsend
05/10/2019Adrian W.
4.98 out of 5
Excellent
Recommendation
Besonders gut gefällt mir die fundiert Beratung, die es unheimlich erleichtert, die richtige Entscheidung zu treffen. Auch die digitalen Möglichkeiten machen, die Abwicklung leicht und unkompliziert
Review and rating for
Cathy Matz-Townsend
05/10/2019Astrid S.
5.00 out of 5
Excellent
Recommendation
Cathy has helped me numerous times, and I am extremely happy with the quality and standard of service that she provides. I always recommend Cathy to my colleagues.
Review and rating for
Cathy Matz-Townsend
05/02/2019Andrew S.
5.00 out of 5
Excellent
Recommendation
Hi All, My name is Naveen and I’m from Bangalore, India. Cathy was really helpful and also patience during the whole process of health insurance . I want to thank you for her support and would definitely recommend the service from Cathy. As the whole process of health insurance was done online since I am in India , the process went smoothly and I am satisfied with the work done.
Review and rating for
Cathy Matz-Townsend
04/13/2019Naveen A.
5.00 out of 5
Excellent
Recommendation
I have worked with Cathy for over two years now and she has always been incredibly friendly and insightful in helping me navigate the health insurance maze. I am beyond grateful for the service she has provided and would recommend her without any hesitation.
Review and rating for
Cathy Matz-Townsend
04/04/2019J.
5.00 out of 5
Excellent
Recommendation
Cathy was recommmended to me by one of her previous clients and right from my first interaction with her I could see why. She is professional, knowledgeable, caring and clear. After several years of trying (and failing) to sort out my long term health insurance needs, Cathy sorted it all out. Thank you Cathy for this making this momentous occasion possible. Peter Basile
Review and rating for
Cathy Matz-Townsend
03/28/2019Peter B.
5.00 out of 5
Excellent
Recommendation
She understands client's needs and requirements and offers products and insurance services that makes one feel and know that they are in good, safe hands. The software she uses is so helpful and informative and the whole share screen experience is really helpful. She communicates clearly as well as helping one understand insurance policies or products a lot better than someone who just wants to sell you a product. I get the feeling that she genuinely cares about her clients and their specific needs. Why look elsewhere when you have someone such as Cathy helping you out step by step.
Review and rating for
Cathy Matz-Townsend
03/20/2019K.
5.00 out of 5
Excellent
Recommendation
The online consultant system is friendly to use and can be done from anywhere. The consultation process is easy and quick thanks to the online viewing and that it is unnecessary to meet in person.
Cathy is very patient and takes time to answer all questions and make sure that one really understands the benefits and disadvantages of every option so that an informed choice can be made.
Review and rating for
Cathy Matz-Townsend
03/20/2019Anonymously
4.33 out of 5
Good
Recommendation
Das Gespräch war hilfreich, weil es durch Bildschirm-Vorführung unterstützt wurde, das machte es mir einfacher, dem Sachverhalt zu folgen.
Review and rating for
Cathy Matz-Townsend
03/18/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Cathy matz-Townsend was very well prepared for the consultation. She was able to answer all questions in a very understandable way and to clear up any ambiguities. She was able to explain at any time why she thought one product was more suitable than another. All in all a great consultation and definitely worth the time.
Review and rating for
Cathy Matz-Townsend
03/06/2019B.
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