Seit 1988 als unabhängige Versicherungsmaklerin tätig, mit viel Erfahrung in den Bereichen Krankenversicherung - sowohl betriebliche als auch private. Aufgrund meiner Herkunft können die Beratungen wahlweise in englischer Sprache durchgeführt werden.
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Cathy provided the clearest explanations we've ever received from a financial advisor, bringing what has often been foggy into clear focus. She helped us make good decisions, establish a solid financial plan and feel secure about our future. There was no pressure, just educational guidance with plenty of choices and options - she quickly established a sense of trust and care. She took us from groping our way through life's financial maze to feeling like we are on a clear path being led by an expert and caring guide. We can absolutely recommend her services and expertise, especially for any expats who may be unfamiliar with the language and the often-arcane financial planning habits, rules and laws in Germany. I would like to specifically add that Cathy and her team went above and beyond, when time was tight, to assist us with establishing customised insurance policies that are right for us - thank you for your excellent support.
Ich kenne Cathy Matz-Townsend und ihren Ehemann John Gottseidank seit vielen Jahren. Sie sind nicht nur herzliche Freunde geworden, sondern haben mich auch in schwersten Zeiten bestens unterstützt. Cathy Matz-Townsend ist durch ihre Unabhängigkeit und ihr exzellentes Know How eine hervorragenden Beraterin und „nebenbei“ zu einer sehr, sehr guten Freundin geworden, die ich über alle Maßen schätze. Sie nimmt sich für jede/n so viel Zeit, die jede/r einzelne für sich benötigt, wägt alle Vor- und Nachteile jede/r einzelnen ab, d. h. jede Beratung ist individuell, unterliegt dem höchsten Sicherheitsstandard und hat immer nur den Focus auf die bestmögliche Beratung für jede/n einzelne/n.
Cathy is incredibly knowledgable and answered all of my many questions promptly and in detail. She obtained us a very good health insurance contract which exceeded our expectations, despite our somewhat awkward circumstances. Highly recommended!
Cathy has been incredibly helpful to me as I searched for private insurance in Germany. She was always available to walk me through options as I first selected a plan and helped me choose a fantastic plan. She remained available to help me with my plan when I had challenges making claims including a major claim for an unscheduled surgery I had while on a holiday. I could not possibly recommend her more. A true expert, patient, always available and helpful. She is surely among the best providing this service in Germany and is particularly helpful to a non-German speaking expat navigating healthcare issues in Germany for the first time.
AAfter 11 years in Germany with non-compliant insurance, Cathy Matz-Townsend was able to get us into the Basis system with Barmenia. I first found out about the problem and solution to our health insurance issue with an article Cathy posted onto the Internet. It was such a clear, helpful analysis of the healh insurance rquirements and the way foreigners could comply with the German law, that we were no longer confused by the rather complicated rules and regulations. She was even more helpful when we were speaking directly to her by telephone. Cathy is so experienced that she could tell us about the process, step by step, and even how long to allow for the insurance company to respond through each step. After such a positive, 5 star experience with Cathy, we are speaking with her husband John Townsend about our investments.
A true professional in every sense of the word!! She is kind, very informative and promptly replies to all questions we have about the services. I highly recommend!!
Cathy is honest, knowledgeable, patient and helpful when my husband and I were looking for private health insurance options that suits our lifestyle. A great communicator who is able to break down and explain technical insurance concepts and options clearly. Her after care customer service, advise and help with insurance claims are much appreciated.
Cathy is a consumate professional, knows her business and provides prompt, excellent service. She and her staff speak excellent English, which is important for an expat trying to navigate the German Health insurance environment. She was always responsive to my queries in a most timely manner, with excellent advice, and a better product than what my company originally arranged for me. I have since recommended her to several of my colleagues and will continue to do so.
I have been working with Cathy Matz-Townsend for more than 15 years and her service and support has been always excellent. Whether in the area of car, life or house insurance or for medical or personal liability responsibility insurance her advice was quick and effective, striking the perfect balance between policy benefits and cost of the premium. Most important, in the number of occasions when I had an issue (robbery at home, small fire, broken lamps in accidents, new car..), I always got an immediate response with a simple input to be give and she and her team took car of all the sometimes cumbersome paper work and the insurance companies responded quickly and to the full agreed deliverables. For non-German speakers this is in particular of much value added. to sum up, I recommend Cathy's excellent service to anyone who would like to be very well covered for the best price/quality ratio and knowing that if the wrong event happens, no worries as insurances will respond quickly and as agreed without you taking care of any heavy admin work!!
Wir sind sehr dankbar von Frau Matz-Townsend Beratung und Unterstützung in einer sehr komplexen Versicherungssituation erhalten zu haben.
Ihre Beratung war nicht nur überaus kompetent, ausgezeichnet recherchiert und entsprechend hilfreich, sondern auch von einer Fürsorge und einem Einfühlungsvermögen geprägt, welches uns zusätzlich sehr berührt hat.
Cathy helped me to find the best health insurance.
I had one which was not adapted. She helped me to cancel it and I have been refunded.
She did all the work, this is a really nice help.
I am really happy of his work !
Prompt responses and persistent on behalf of client. Knowledgeable but never condescending, and immediately investigates if there is even the slightest uncertainty. Ours was an unusual situation and Ms Matz-Townsend enthusiastically stepped up to the challenge.
Cathy and her team have given us excellent service and specialist advice, tailored to our newcomer/expat circumstances. Highly recommended, especially to those unfamiliar with the German insurance scene .
Die online Beratung bei Frau Townsend war einfach klasse! Sie erklärte sehr transparent und verständlich, dabei machte Sie immer wieder Markierungen bei wichtigen Punkten, welche es zu beachten gab, und beantwortete zudem all meine Fragen auf eine angenehme Art und Weise. Ganz zum Schluss konnte man die Dateien des Angebots einfach und sicher im verschlüsselten Browser Fenster herunterladen oder Ihr sogar Dateien verschlüsselt hochladen. Vielen Dank :) Adrian Weber aus Niddatal
Besonders gut gefällt mir die fundiert Beratung, die es unheimlich erleichtert, die richtige Entscheidung zu treffen. Auch die digitalen Möglichkeiten machen, die Abwicklung leicht und unkompliziert
Cathy has helped me numerous times, and I am extremely happy with the quality and standard of service that she provides. I always recommend Cathy to my colleagues.
Hi All, My name is Naveen and I’m from Bangalore, India. Cathy was really helpful and also patience during the whole process of health insurance . I want to thank you for her support and would definitely recommend the service from Cathy. As the whole process of health insurance was done online since I am in India , the process went smoothly and I am satisfied with the work done.
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Profile active since 03/06/2019 | Last update: 01/31/2021
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