cheapenergy24

Tariff optimizer for electricity, gas and heat

cheapenergy24
4,685 Reviews i
published (99 %)
out of 4,696 reviews
Contact information
The consumer-friendly switching assistant for electricity, gas and heat:
Save time and money safely and easily every year!

Less than ten percent of the more than 40 million German households take advantage of a regular change of provider of their...

Contact information

cheapenergy24
Philippine-Welser-Str. 21
86150 Augsburg
Germany
Directions

Review from 02/07/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Services

1,483 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
The fast and reliable processing. I have already recommended neighbors several times and also brought them to a conclusion with you.
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Customer review & rating for:
cheapenergy24
02/07/2024Dieter Achtziger
1.00 out of 5
Poor
Recommendation
Customer review & rating for:
cheapenergy24
02/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Serious tariff monitoring, good customer information, easy-to-understand online handling, keep it up
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Customer review & rating for:
cheapenergy24
01/25/2024Dr. Ekkehard Heck
5.00 out of 5
Excellent
Recommendation
Good service, good communication.
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Customer review & rating for:
cheapenergy24
01/23/2024Josef Kronschnabl
5.00 out of 5
Excellent
Recommendation
My questions were always answered promptly and to my satisfaction.
The staff were polite and always willing to provide information.
I received all possible support.
Thank you.
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Customer review & rating for:
cheapenergy24
01/20/2024Peter Friedrich
1.00 out of 5
Poor
Dubious and scandalous
Unfortunately, I cannot agree with the good reviews.
After I was called by an energy consultant from cheapenergy24 and recommended the supplier
"Immergrün" was recommended to me, the story began with bad consequences. It was all explained by the
employee (cheapenergy24), confirmation e-mail to change my energy supplier, tape recording of the conversation, as well as the call from the boss to me to confirm the conversation.
the conversation.
Since I didn't know the supplier" Immergrün" until then, I did some research on the Internet. I was very
dismayed by what I read about this supplier and it was nothing positive.
I then contacted the employee with whom I had recorded all my data and confronted her. The answers were all just excuses, such as the
ratings from other suppliers, such as E.on, were no better.
I disagreed and demanded that everything we had discussed be deleted, that my data be deleted and not
forwarded. I also subsequently wrote an e-mail to this employee in which I contradicted everything
and demanded that everything be deleted and that my data not be forwarded.
This was only partially complied with, because the next day I received an order confirmation from the
supplier " Immergrün" the next day. I then also objected to this.
What followed was the icing on the cake.
One e-mail followed another and each of my replies was processed by different employees,
It was denied that cheapenergy24 had offered me the supplier "Immergrün",
until the end, when it was also claimed that the employee named in my e-mails did not work there.
does not work there. This is the bottom of the barrel, what cheapenergy24
has come up with. For me, this kind of customer service is simply dubious.
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Customer review & rating for:
cheapenergy24
01/16/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Everything works smoothly, you don't have to worry about anything and you have to pay for some service. I don't understand the people who write that they could have taken care of it themselves, so why not do it? Nobody is obliged to do so. Thank you Cheapenergy24 great team
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Customer review & rating for:
cheapenergy24
01/11/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I'm glad that experts take care of my electricity tariff and also switch providers professionally, because I probably wouldn't be able to do it as well.
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Customer review & rating for:
cheapenergy24
01/10/2024Dieter Gebhardt
5.00 out of 5
Excellent
Recommendation
An all-round carefree full service provider of the very first category. I've trusted them for years now and can only recommend them
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Customer review & rating for:
cheapenergy24
01/09/2024Andreas Müller
5.00 out of 5
Excellent
Recommendation
Very precise, I am very satisfied
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Customer review & rating for:
cheapenergy24
01/05/2024Anonymously
5.00 out of 5
Excellent
Recommendation
it is uncomplicated, even running, without doing anything. and yet you save again and again!
Please keep it up!!! Thank you
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Customer review & rating for:
cheapenergy24
01/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I always received competent help with problems and the staff always gave me very good advice and were friendly, helpful and competent.
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Customer review & rating for:
cheapenergy24
12/26/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Because I don't have to take care of almost anything myself and everything is always done at the right time - keep up the good work
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Customer review & rating for:
cheapenergy24
12/22/2023Anonymously
4.00 out of 5
Good
Recommendation
It's quite pleasant when you don't have to constantly deal with the cheap and good electricity providers yourself.
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Customer review & rating for:
cheapenergy24
12/21/2023Jürgen Utecht
5.00 out of 5
Excellent
Recommendation
I've been a customer since 9 and have always been satisfied. No annoying canceling, searching for offers and signing up. That's worth the commission to me! Thank you for being here, keep it up!
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Customer review & rating for:
cheapenergy24
12/20/2023Steffen Glück
5.00 out of 5
Excellent
Recommendation
In my opinion, there are no improvements, everything is fine, the best thing is that I don't have to do anything in this direction!!!
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Customer review & rating for:
cheapenergy24
12/19/2023Paul Staniszewski
5.00 out of 5
Excellent
Recommendation
Unfortunately, I have not yet received confirmation
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Customer review & rating for:
cheapenergy24
12/18/2023Michael
5.00 out of 5
Excellent
Recommendation
Changed electricity provider for the first time everything worked out wonderfully good customer service
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Customer review & rating for:
cheapenergy24
12/14/2023Uwe
5.00 out of 5
Excellent
Recommendation
Very good personal experience. Already recommended.
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Customer review & rating for:
cheapenergy24
12/13/2023Dr. Atul Agarwala
5.00 out of 5
Excellent
Recommendation
I find it helpful that I am relieved of the constant monitoring of the insurance market.
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Customer review & rating for:
cheapenergy24
12/05/2023Anonymously
3,202 Reviews from
4 other sources
4.80 out of 5
Excellent
4.90 out of 5
Excellent
647 reviews on Kundennote.com
 
06/07/2023
4.80 out of 5
Excellent
1,998 reviews on Trustpilot
 
02/20/2024
4.70 out of 5
Excellent
525 reviews on Google
 
02/19/2024
4.60 out of 5
Excellent
32 reviews on Facebook
 
10/19/2023
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* All reviews and experiences about cheapenergy24 are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/24/2020  |  Last update: 02/21/2024   |  Report profile

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