COPPEN GmbH

Photovoltaics & heat pumps - advice, sales, installation & service

COPPEN GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.89 out of 5
Excellent
130 Reviews
Contact information
Coppen GmbH is your reliable partner for sustainable energy solutions, specializing in the planning, sale, installation and after-sales service of photovoltaic systems and heat pumps. Our experienced team of experts will support you in switching to renewable energies, help you save energy costs and contribute to reducing your ecological footprint.

Contact information

COPPEN GmbH
Gustav-Kirchhoff-Straße 13
67098 Bad Dürkheim
Germany
Directions

Contact person
Coppen GmbH

Images & Videos

99% Recommended
5 stars 90
3 stars 0
1 star 0
Excellent (4.86)
Cost-performance ratio
Excellent (4.57)
Top competencies

Customer loyalty

4.96 out of 5
26 Reviews

Customer satisfaction

4.85 out of 5
27 Reviews

Professionalism

4.92 out of 5
26 Reviews

94 Reviews on ProvenExpert.com

4.89 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very good service in terms of advice, execution and explanation of the system. Friendly and competent staff. Gladly again at any time.
Show original
Customer review & rating for:
COPPEN GmbH
05/13/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Super advice, very clean work, can only recommend them.
Show original
Customer review & rating for:
COPPEN GmbH
05/10/2024Klaus K.
5.00 out of 5
Excellent
Recommendation
Shortly after requesting a quote, a COPPEN employee contacted me to arrange an on-site appointment. During this appointment, the local conditions were checked and an impressive 3D model of my house and the surrounding area was created. This was then used to simulate the potential electricity yield for an entire year. Once I had accepted the offer made to me, the planning process continued step by step. The various employees were always friendly, courteous and answered all my questions competently. Once the planning was complete, the installation was scheduled, starting with the scaffolding. The agreed deadlines were met exactly. All the tradesmen involved were always friendly and carried out their respective trades properly and left our property and our house clean. The final commissioning went quickly and I was competently instructed in the operation of my new PV system. I can recommend COPPEN without reservation. If I ever decide to buy a heat pump, I will definitely buy it from COPPEN.
Show original
Customer review & rating for:
COPPEN GmbH
05/10/2024Stefan W.
2.40 out of 5
Fair
The system works. Electrician's appointment was postponed twice at short notice. As we travel a lot, this has led to professional and private chaos. Communication not from a single source. Had contact with at least 2 other companies in addition to Coppen. Communication not very binding. Poor result for the price.
Show original
Customer review & rating for:
COPPEN GmbH
05/10/2024Ann W.
COPPEN GmbH Comment from COPPEN GmbH:
Dear Ms. Ann Wie,

First of all, I, Tobias Kub, would like to apologize to you personally for your experience with COPPEN. Our aim is always to provide our customers with a flawless service and to do so with as little effort as possible for the customer.
Indeed, not everything went smoothly for you - we sincerely apologize for that. Let's talk on the phone. You can reach me at any time by e-mail at tobias@coppen.de.

I wish you a pleasant weekend.

With best regards
Tobias Kub
Managing Director
5.00 out of 5
Excellent
Recommendation
I am thrilled!
Everything went smoothly and without any problems 👍🏻
Thank you very much !!!
With kind regards: Michael Wolff
Show original
Customer review & rating for:
COPPEN GmbH
05/09/2024Wolff M.
5.00 out of 5
Excellent
Recommendation
Fast, clean work, friendly, flexible employees.
Very reliable. Act promptly in case of problems. Can only be recommended
Show original
Customer review & rating for:
COPPEN GmbH
05/08/2024Bruno K.
5.00 out of 5
Excellent
Recommendation
Performance as specified Deadlines met exactly
Good advice and good price
Show original
Customer review & rating for:
COPPEN GmbH
05/01/2024Heinrich W.
5.00 out of 5
Excellent
Recommendation
Quick and competent answers to our questions, both from the technicians on site and from the office. Special praise for the two installation teams: fast, reliable, friendly, competent. We can also highly recommend our sales representative. Thank you for the great work.
Show original
Customer review & rating for:
COPPEN GmbH
04/25/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The advice, the adherence to deadlines, the friendliness of everyone involved and the adherence to the price offered
price offered have convinced me to recommend the company with a clear conscience.
Show original
Customer review & rating for:
COPPEN GmbH
04/23/2024Jörg P.
5.00 out of 5
Excellent
Recommendation
Your consultant Christoffer Schnorrenberg is an ace.he advises you professionally,makes precise site inspections and measurements and plans in advance compared to competitors he is very accurate,diligent and very precise and takes a lot of time for his customers.even with the offer nothing was forgotten and the offer price was not exceeded.he also constantly inquires about our satisfaction during the installation time and can make decisions himself,without a lot of frippery and pomposity.The installers Dennis and Denie are real experts and are 100% responsive to our wishes regarding the installation and the cables, even in difficult situations. nothing is too much for them. the electricians Schlösser and Tobias Heberle as well as the managing director Manz can be reached at any time via their private cell phone, which is not usual, but gives the customer security for possible malfunctions in the future. Many thanks to all the teams who installed and planned with us.
Show original
Customer review & rating for:
COPPEN GmbH
04/21/2024Norbert G.
4.98 out of 5
Excellent
Recommendation
We were very satisfied with everything and hope that it stays that way in the future.
Show original
Customer review & rating for:
COPPEN GmbH
04/15/2024Peter und Helga M.
5.00 out of 5
Excellent
Recommendation
From the initial consultation to the completion of the
PV system, everything went very well.
All the employees were very friendly and did a very good job. I am very satisfied and enthusiastic about the PV system.
I would definitely recommend COPPEN with a clear conscience. Thanks again for the great cooperation.
Show original
Customer review & rating for:
COPPEN GmbH
04/14/2024Anonymously
4.91 out of 5
Excellent
Recommendation
Coppen gave me very good and professional advice about the photovoltaic system. The system was also installed quickly and smoothly by the team and the work was carried out to my complete satisfaction. I can only recommend the company to others.
Show original
Customer review & rating for:
COPPEN GmbH
04/10/2024Uwe W.
5.00 out of 5
Excellent
Recommendation
We visited the company ourselves to get an impression. We received excellent advice and information. Overall, we had very good contact with the consultants and contractors. They are very friendly, helpful and considerate. They took their time. We have already recommended the company to others.
Show original
Customer review & rating for:
COPPEN GmbH
04/10/2024I.
5.00 out of 5
Excellent
Recommendation
From the first contact to the commissioning, everything went very smoothly and the staff were always friendly and eager to provide information.
We are 100% satisfied with the whole process.
All agreements were kept.
Show original
Customer review & rating for:
COPPEN GmbH
04/09/2024U.
5.00 out of 5
Excellent
Recommendation
We are delighted with the short time between placing the order and commissioning, as well as with the entire purchase and installation process. The installation was carried out very neatly by competent company employees. All the bureaucracy, from the application to the appointment with the grid operator for the meter change, was reliably taken care of by Coppen. Questions on our part were always answered in detail. We are absolutely satisfied and can recommend Coppen at any time.
Show original
Customer review & rating for:
COPPEN GmbH
04/01/2024Gerhard S.
5.00 out of 5
Excellent
Recommendation
Salesman:
Competent, thoughtful, gives good suggestions, very good advice, punctual, friendly

On-site visit:
Tidy company, all Friendly, during my visit a new model wall was being built. all components visible on site, drove home with a good feeling

Scaffolder:
Quick, safe assembly, worked cleanly, work agreed before starting, assembly and dismantling were carried out cleanly and perfectly.

Photovoltaic panel installation team
Installation deadline met on time. All employees introduced themselves, site manager coordinated the work and kept me informed during the installation. The exhaust air pipe was moved without any problems as agreed. After the work, everything was left clean, including the floor and guttering, packaging material and garbage was disposed of cleanly.

Electrician:
Introduction of staff, Arrived on time, work and cable routes were agreed, I was constantly kept up to date with the work, everything was left clean at the end of the installation.

IBN:
Good contact with approximate arrival time, were even there earlier, with registration. Information about the software sent in advance with the login details. Registration on the inverter done perfectly. Explanations about the system and also instruction in the software.

Miscellaneous:
Requests were taken into account as far as possible. Changes to documents and the sending of requested documents were dealt with promptly.
As requested, the maintenance contract, the warranty extension and the relevant information were sent to me immediately. All open questions were answered by telephone.

Conclusion:
Great teams
Great employees
Friendly and competent
I can only recommend this company based on my experience.
Show original
Customer review & rating for:
COPPEN GmbH
03/12/2024Walther L.
5.00 out of 5
Excellent
Recommendation
Professional, reliable and close to the customer - there is no better way to describe Coppen.

Coppen was able to assert itself against 3 big and well-known names with its services in our bidding process at the time. They don't just promise, they keep their word.

I particularly liked the fact that I received all services from one company. Sales, planning, assembly (scaffolding, system) and electricians.

Anyone thinking about a system should definitely give this company a call.
Show original
Customer review & rating for:
COPPEN GmbH
02/16/2024Danny G.
5.00 out of 5
Excellent
Recommendation
You can't do better than this! I have only encountered friendly, polite and competent staff.
Keep it up!!!
Show original
Customer review & rating for:
COPPEN GmbH
02/16/2024Klaus S.
5.00 out of 5
Excellent
Recommendation
The all-round carefree package is excellent. Reliable and friendly employees ensured a smooth installation.
installation. Top price-performance ratio.
I have already recommended Coppen several times.
Show original
Customer review & rating for:
COPPEN GmbH
02/12/2024Vera F.
36 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
36 reviews on Google Maps
 
05/14/2024
Submit a review
Get in touch

Your message to COPPEN GmbH

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

All reviews and experiences about COPPEN GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/25/2023  |  Last update: 05/21/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH