COPPEN GmbH

Photovoltaics & heat pumps - advice, sales, installation & service

COPPEN GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.89 out of 5
Excellent
150 Reviews
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Coppen GmbH is your reliable partner for sustainable energy solutions, specializing in the planning, sale, installation and after-sales service of photovoltaic systems and heat pumps. Our experienced team of experts will support you in switching to renewable energies, help you save energy costs and contribute to reducing your ecological footprint.
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COPPEN GmbH
Gustav-Kirchhoff-Straße 13
67098 Bad Dürkheim
Germany
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Coppen GmbH

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99% Recommended
5 stars 100
3 stars 0
1 star 0
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.86)
Cost-performance ratio
Excellent (4.58)
Top competencies

Customer loyalty

4.97 out of 5
29 Reviews

Professionalism

4.93 out of 5
29 Reviews

Customer satisfaction

4.83 out of 5
30 Reviews

106 Reviews on ProvenExpert.com

4.88 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
From the first day until today, the communication was excellent.
All the deadlines set in the planning were met.
The installation and commissioning went smoothly.
Everything that was important to me was implemented.
A system was configured and installed according to my wishes.
I can only recommend Coppen. Serious, fast and reliable.
Coppen has a top team that knows what to do.
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Customer review & rating for:
COPPEN GmbH
07/02/2024Hans S.
5.00 out of 5
Excellent
Recommendation
I opted for Coppen, despite better offers in terms of price, even with more memory. The consultant was very careful and didn't promise too much. He piled things rather low and when I asked him, he said that I had to be satisfied and that it would be better if it ended up being better than I expected. That's how it turned out. I am completely satisfied - so far only completed and only 2 weeks in operation - and am happy to pay a little more (and it wasn't 10%) and then not only feel better off, but I am. Nice staff all round. The system (HJT modules, 10.2 KW storage) delivers more power than specified and all promises were kept. A good company that does not lose points due to rapid growth (e.g. in parts of EKD). I can only recommend Coppen.
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Customer review & rating for:
COPPEN GmbH
06/27/2024K.
5.00 out of 5
Excellent
Recommendation
A five-star rating for the implementation of my solar system project with Coppen is not enough. I give it 10 stars. All deadlines were met, from submission of the offer to acceptance. I didn't have to worry about anything, fill out any applications etc., hire a scaffolder or worry about insulating the power lines (roof stands). Everything was done by Coppen. All the employees who worked for me were friendly and had specialist knowledge.
Many thanks to the entire Coppen team.
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Customer review & rating for:
COPPEN GmbH
06/25/2024Thomas K.
5.00 out of 5
Excellent
Recommendation
The company Coppen GmbH gets full marks from me in all criteria! Super advice, implementation, adherence to deadlines! I can highly recommend this company!
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Customer review & rating for:
COPPEN GmbH
06/06/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We were more than satisfied with all your employees from the first conversation to the completion of the installation. We can recommend your company with a clear conscience.
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Customer review & rating for:
COPPEN GmbH
06/01/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Good, orderly advice, friendly staff, pleasant cooperation in all areas
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Customer review & rating for:
COPPEN GmbH
05/31/2024Anonymously
5.00 out of 5
Excellent
Recommendation
COPPEN gave us good advice when planning our PV system. The system was installed accurately within the agreed timeframe. The price remained within the cost estimate. We are satisfied and can recommend the company.
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Customer review & rating for:
COPPEN GmbH
05/24/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very detailed and competent quotation.
Still flexible enough in the elaboration and planning phase to respond to change requests.
Scaffolding fortunately very careful with our glass patio roof.
Solar fitters great, competent and good-humored team (very rare).
AC installation a little bumpy as a new system was installed, but successful.
In the end, a completely well-rounded job and highly recommended.
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Customer review & rating for:
COPPEN GmbH
05/24/2024Udo S.
5.00 out of 5
Excellent
Recommendation
Very good service in terms of advice, execution and explanation of the system. Friendly and competent staff. Gladly again at any time.
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Customer review & rating for:
COPPEN GmbH
05/13/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Super advice, very clean work, can only recommend them.
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Customer review & rating for:
COPPEN GmbH
05/10/2024Klaus K.
5.00 out of 5
Excellent
Recommendation
Shortly after requesting a quote, a COPPEN employee contacted me to arrange an on-site appointment. During this appointment, the local conditions were checked and an impressive 3D model of my house and the surrounding area was created. This was then used to simulate the potential electricity yield for an entire year. Once I had accepted the offer made to me, the planning process continued step by step. The various employees were always friendly, courteous and answered all my questions competently. Once the planning was complete, the installation was scheduled, starting with the scaffolding. The agreed deadlines were met exactly. All the tradesmen involved were always friendly and carried out their respective trades properly and left our property and our house clean. The final commissioning went quickly and I was competently instructed in the operation of my new PV system. I can recommend COPPEN without reservation. If I ever decide to buy a heat pump, I will definitely buy it from COPPEN.
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Customer review & rating for:
COPPEN GmbH
05/10/2024Stefan W.
2.40 out of 5
Fair
The system works. Electrician's appointment was postponed twice at short notice. As we travel a lot, this has led to professional and private chaos. Communication not from a single source. Had contact with at least 2 other companies in addition to Coppen. Communication not very binding. Poor result for the price.
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Customer review & rating for:
COPPEN GmbH
05/10/2024Ann W.
COPPEN GmbH Comment from COPPEN GmbH:
Dear Ms. Ann Wie,

First of all, I, Tobias Kub, would like to apologize to you personally for your experience with COPPEN. Our aim is always to provide our customers with a flawless service and to do so with as little effort as possible for the customer.
Indeed, not everything went smoothly for you - we sincerely apologize for that. Let's talk on the phone. You can reach me at any time by e-mail at tobias@coppen.de.

I wish you a pleasant weekend.

With best regards
Tobias Kub
Managing Director
5.00 out of 5
Excellent
Recommendation
I am thrilled!
Everything went smoothly and without any problems 👍🏻
Thank you very much !!!
With kind regards: Michael Wolff
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Customer review & rating for:
COPPEN GmbH
05/09/2024Wolff M.
5.00 out of 5
Excellent
Recommendation
Fast, clean work, friendly, flexible employees.
Very reliable. Act promptly in case of problems. Can only be recommended
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Customer review & rating for:
COPPEN GmbH
05/08/2024Bruno K.
5.00 out of 5
Excellent
Recommendation
Performance as specified Deadlines met exactly
Good advice and good price
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Customer review & rating for:
COPPEN GmbH
05/01/2024Heinrich W.
5.00 out of 5
Excellent
Recommendation
Quick and competent answers to our questions, both from the technicians on site and from the office. Special praise for the two installation teams: fast, reliable, friendly, competent. We can also highly recommend our sales representative. Thank you for the great work.
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Customer review & rating for:
COPPEN GmbH
04/25/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The advice, the adherence to deadlines, the friendliness of everyone involved and the adherence to the price offered
price offered have convinced me to recommend the company with a clear conscience.
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Customer review & rating for:
COPPEN GmbH
04/23/2024Jörg P.
5.00 out of 5
Excellent
Recommendation
Your consultant Christoffer Schnorrenberg is an ace.he advises you professionally,makes precise site inspections and measurements and plans in advance compared to competitors he is very accurate,diligent and very precise and takes a lot of time for his customers.even with the offer nothing was forgotten and the offer price was not exceeded.he also constantly inquires about our satisfaction during the installation time and can make decisions himself,without a lot of frippery and pomposity.The installers Dennis and Denie are real experts and are 100% responsive to our wishes regarding the installation and the cables, even in difficult situations. nothing is too much for them. the electricians Schlösser and Tobias Heberle as well as the managing director Manz can be reached at any time via their private cell phone, which is not usual, but gives the customer security for possible malfunctions in the future. Many thanks to all the teams who installed and planned with us.
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Customer review & rating for:
COPPEN GmbH
04/21/2024Norbert G.
4.98 out of 5
Excellent
Recommendation
We were very satisfied with everything and hope that it stays that way in the future.
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Customer review & rating for:
COPPEN GmbH
04/15/2024Peter und Helga M.
5.00 out of 5
Excellent
Recommendation
From the initial consultation to the completion of the
PV system, everything went very well.
All the employees were very friendly and did a very good job. I am very satisfied and enthusiastic about the PV system.
I would definitely recommend COPPEN with a clear conscience. Thanks again for the great cooperation.
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Customer review & rating for:
COPPEN GmbH
04/14/2024Anonymously
44 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
44 reviews on Google Maps
 
07/22/2024
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All reviews and experiences about COPPEN GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/25/2023  |  Last update: 07/25/2024   |  Report profile

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