Ukázkový průzkum „Koučování “

Můžete si sami zvolit téma svého průzkumu a rozhodnout, které kategorie a kompetence by v něm měly být zahrnuty.

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Kvalita
 
jméno / firma ...
... offers a professional service.
 
... enables me to achieve the goals I have set.
 
... develops custom tailored solutions.
 
... help makes the best of a given situation.
 
... finds creative solutions.
 
Overall, I am happy with the results.
 
The services provided promise long-term positive outcomes.
 
I would use the services of jméno / firma again.
 
Hodnota
 
jméno / firma ...
... provides helpful information and action recommendations.
 
... helps overcome challenges and obstacles.
 
... enables me to identify and expand personal potential.
 
... enables me to develop my own problem solving skills.
 
... ensures that the time available is used effectively.
 
... ensures a transparent plan for taking measures.
 
... is reliable in keeping to pre-arranged appointments.
 
... inspires confidence to speak about sensitive details.
 
... provides personalized support and constructive cooperation.
 
... provides services above and beyond what is expected.
 
Služby
 
jméno / firma ...
... offers a comprehensive and up-to-date service.
 
... is competent and experienced.
 
... implements efficient methods.
 
... takes interrelating factors into account.
 
... is dedicated and focused.
 
... is reliable, reputable and friendly.
 
... is conscientious and works with understanding.
 
... encourages me to apply the knowledge I have acquired.
 
... encourages me not to postpone making important decisions.
 
... operates independently and neutrally (e.g. with regard to third parties).
 
Výkon
 
jméno / firma ...
... assesses all client needs and clarifies any contradictions.
 
... comprehensively analyzes the starting situation and requirements.
 
... conducts consultations in a clear and structured manner.
 
... encourages participation in shaping the consultation process.
 
... provides a supportive atmosphere.
 
... can take on a leadership role in difficult situations.
 
... attends to requests with the utmost diligence.
 
... regularly checks on personal progress.
 
... is available for consultations and inquiries.
 
... is flexible to possible changes.
 
Poradenství
 
jméno / firma ...
... understands the client's concerns and expectations.
 
... responds to individual requests and specifics.
 
... raises awareness for new perspectives and aspects.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... makes statements that are supported by verifiable information sources.
 
... helps set and follow clear goals.
 
... is clear in terms of communication.
 
... provides clear and verifiable explanations.
 
... can clearly explain complex information.
 
... bases recommendations on helpful facts.
 
Zákaznický servis
 
jméno / firma ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
Furnishings are suitable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Business premises and the entrance are barrier-free.
 
What do you think of the cost to benefit ratio?
 
Would you recommend jméno / firma?
Your personal experience
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