Ukázkový průzkum „Wellness “

Můžete si sami zvolit téma svého průzkumu a rozhodnout, které kategorie a kompetence by v něm měly být zahrnuty.

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Kvalita
 
jméno / firma ...
... offers a professional service.
 
... provides a pleasant atmosphere.
 
... provides custom-tailored solutions.
 
The wellness approach takes center stage in all services provided.
 
Treatments fulfill my expectations.
 
I am on the whole happy with the service.
 
I would use the services of jméno / firma again.
 
Nabízené služby
 
The center provides an ample range of options.
 
Customer requests are readily accommodated.
 
Hygiene standards are adhered to.
 
Treatments are comprehensively structured.
 
There is a range of environmentally friendly offers.
 
The premises and furnishings are appealing.
 
The location is quiet and pleasant.
 
Služby
 
jméno / firma ...
... offers a comprehensive and modern service.
 
is competent and experienced.
 
... is motivated and goal-oriented.
 
... is reliable and sincere.
 
... acts friendly and appreciative.
 
... monitors reliably the quality of the services.
 
... offers attractive additional services.
 
Informace
 
jméno / firma ...
... offers clear explanations.
 
... provides helpful information and recommendations.
 
... is clear in terms of communication.
 
... outlines individual recommendations.
 
... all conditions (e.g. costs) are transparent.
 
... provides additional information.
 
Hodnota
 
jméno / firma ...
... realizes services in a careful and efficient manner.
 
... offers effective techniques.
 
... provides personalized support.
 
... finds creative solutions.
 
... keeps agreed-upon appointments.
 
... is flexible to possible changes.
 
The services provided have resulted in long-term positive outcomes.
 
Zákaznický servis
 
jméno / firma ...
... is available for consultations and inquiries.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Premises and the entrance are barrier-free.
 
What do you think of the price to performance ratio?
 
Would you recommend jméno / firma?
Your personal experience
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