DB Autohaus Schweinfurt

Markenübergreifender Gebrauchtwagenverkauf & Mehrmarken-Werkstattservice

Contact information
At DB Autohaus Schweinfurt - a branch of Deutsche Bahn Connect GmbH - we offer you a wide range of used cars from all manufacturers and brands as well as a high-quality workshop service. You can also find your dream car with us from over 10,000...

Contact information

DB Autohaus Schweinfurt
Robert-Bosch-Str. 7
97424 Schweinfurt
Germany
Directions

Contact person
Manfred Martens

97% Recommended
5 stars 1,449
4 stars 345
3 stars 38
2 stars 18
1 star 14
Excellent (4.71)
Cost-performance ratio
Good (4.46)
Top competencies

Timeliness

4.80 out of 5
269 Reviews

Customer support

4.67 out of 5
282 Reviews

Communication

4.63 out of 5
264 Reviews

1,864 Reviews on ProvenExpert.com

4.69 out of 5
Excellent
4.80 out of 5
Excellent
Recommendation
Fast and uncomplicated service. However, more expensive than garages with the same service
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
03/08/2024Mainusch, Dominik
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the friendly and competent advice from Mr. Lidzbarski!
Thank you very much and I will be back again!
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
03/05/2024Heiko H.
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Heiko H.
Thank you very much for your good review.
We are very pleased that you are very satisfied with the advice and processing by Mr. Lidzbarski
very satisfied.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Mr. Hain was very friendly and very committed to finding the right car for us.
All in all a great service. Thank you very much
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
02/21/2024Knoppa, Günter
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Knoppa,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. We are therefore pleased that you were satisfied with the service provided by Mr. Hain and will be happy to assist you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
This is the third car we have bought from a DB dealership and we have always been very satisfied.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
02/19/2024Schreiber, Engelbert
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Schreiber,
Thank you for taking the time to write this review.
Such positive feedback motivates our entire team.
.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
It was just great. Listened to me, what was going on etc. and then put my car back in the drive without any problems
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
01/20/2024Newburey, Anthony
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Newburey,
Thank you for taking the time to rate our workshop services.

We are pleased that you were satisfied with our services and will be happy to assist you in the future

We wish you continued safe travels and send
best regards - The team from DB Autohaus Schweinfurt
4.80 out of 5
Excellent
Recommendation
- Absolutely nice, courteous and competent advice from Mr. Hain
- The other employees were also very friendly
- also got a very quick appointment for a small inspection for my old car
- I can highly recommend the dealership

MfG Family Abbe
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
01/07/2024Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Abbe family,
Thank you for taking the time to leave us a review.

We would also like to thank you for your kind words about Mr. Hain and our team as well as the associated recommendation, we are pleased that you were satisfied with our services and are happy to be there for you in the future
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
3.40 out of 5
Average
Recommendation
We would have liked to buy a test-driven Polo.
Unfortunately, our own vehicle, which we wanted to trade in, was rated so poorly that a trade-in was out of the question.
The customer rating portal and the trade-in offer were worlds apart.
If the offer had been more or less reasonable, we would certainly have been able to come to an agreement.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
01/04/2024Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello,
thank you for your feedback, we strive hard to make every customer experience enjoyable, we are really sorry that we could not meet your expectations this time.
We will be happy to assist you in the future and wish you a pleasant journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Excellent service, someone always available who can help and you are always kept up to date! Great support. A big thank you to Marko Anders and his colleague Mr. Hofmann!
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
01/04/2024Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mrs. Müllner,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. We are therefore pleased that you were satisfied with the service provided by Mr. Anders and Mr. Hofmann and will be happy to continue to be there for you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
4.60 out of 5
Excellent
Recommendation
The biggest criticism of my car purchase is the fact that 'App-Connect and Android Auto' are listed in the description under Media, but I will probably have to pay VW to have them activated. Which is of course annoying.
Otherwise, it was a good purchase.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
12/29/2023Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Schneider,

Thank you very much for your feedback. The opinion of our customers means a lot to us. We are therefore delighted that you were satisfied with our services and will be happy to assist you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.

Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
The entire process, from the initial contact to the test drive to the purchase contract and completion, was very straightforward. Very pleasant consultation, very good price-performance ratio. All agreements were reliably adhered to. Arrived by train to pick up the car, many thanks for the reliable pick-up at Schweinfurt station. Great all round, therefore absolutely clear recommendation.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
12/23/2023Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mrs. Mehlo,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. We are therefore pleased that you were satisfied with the support you received from our sales advisor and will be happy to assist you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Mr. Hain answered our questions or concerns with calm and patience at all times. He was a great contact person. Very nice & calm. You always had a good feeling. A very friendly person :-)
I am very happy with my new car and would buy a car from DB Autohaus Schweinfurt again at any time.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
12/05/2023Rosenow, Miriam
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mrs. Rosenow,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. Therefore, we are pleased that you were satisfied with the service provided by Mr. Hain and we will be happy to assist you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Cooperation with Mr. Klug and the entire team was excellent. Simply great
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
11/28/2023Vrgec, Zoran
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Vrgec Zoran,
Thank you for taking the time to write this review.
We are pleased that you were satisfied with the support you received from Mr. Klug and the other colleagues. Such positive feedback motivates our entire team.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
1.00 out of 5
Poor
Vehicle Renault Megane (BJ.12/2020 15300 km 16740€) pick-up date although agreed 3 weeks in advance not kept, on the day of pick-up still at the reconditioner, vehicle partly still dirty, then after the drive home (180 km) of the pick-up known gross defect occurred (strong oil leakage in the engine compartment/oil pump). According to managing director Mr. Martens and Mr. Kaßecker immediate return not possible but only a repair of the vehicle / repair due to missing parts after 7 days not even started and a completion still uncertain, 10 days no contact from the dealership ... Result: Withdrawal from the purchase contract ONLY possible with lawyer and additional costs. Waited 7 weeks for repayment. To date, no apology or similar from DB Autohaus. Too bad...lots of nice colorful awards and nice displays in the showroom but the reality is unfortunately quite different...
The Gehring family from Plauen
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
11/17/2023Familie Gehring
2.60 out of 5
Average
The Ford Focus I bought in the spring has already had several defects.
Unfortunately, these were not dealt with as a gesture of goodwill.
For a customer who regularly buys cars from your company, this is unacceptable.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
11/13/2023Ein- u Verkaufsgenossenschaft der Me
4.20 out of 5
Good
Recommendation
My sales consultant Mr. Kaßecker gave me wonderful advice and I felt very comfortable.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
09/26/2023Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. Therefore, we are pleased that you were satisfied with the service provided by Mr. Kaßecker and we will gladly be there for you in the future.
We wish you a lot of joy with your new vehicle and further good journey.
Best regards - The team from DB Autohaus Schweinfurt
2.20 out of 5
Fair
Our experience was very bad ,with very many questions always with excuse "no that was so".
An example at test drive was second floor in trunk and armrest there . At the time of purchase was already gone. Answer "no that was so". Now it turns out the window was broken, or we have discovered during window foiling even with remnants of glass. If you pay so much money then you expect better immediately. Nevertheless, thank you negative experience is also an experience.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
08/21/2023Anonymously
4.50 out of 5
Excellent
Recommendation
We were actually convinced from the first moment of the consultations to buy this car . Super contact person , fast handling of the purchase or sale , simply only " Top " . This is in 32 years our 16th car , but so satisfied in all details we have never been . Great praise to Mr. Hain , a very good contact - and negotiator . If our health allows it, we will be happy to come back to you. MfG Fam. Herbst
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
08/14/2023Herbst, Matthias
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Herbst,
thank you very much for your great evaluation and the praise to our staff.
We are glad that you were satisfied with all details and that we may welcome you in
welcome you again in the future. Should you have any questions about
the topic car we are gladly there for you.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Particularly noteworthy is the advice and handling by Mr. Friedrich.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
08/11/2023Anonymously
4.00 out of 5
Good
Recommendation
Because everything went well without any problems.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
08/07/2023Nein
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. Since your review gives an indication that you missed something during your workshop visit, we would appreciate it if you could let us know what we can improve for you in the future?

Best regards - The team from DB Autohaus Schweinfurt
1.40 out of 5
Poor
Currently, our Opel Insigna is treated SEM professional despite completed warranty.
Other workshops are much more efficient and solve the problems that DB-Ahutohaus does not even find...

Would be nice if that changes times through the survey
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
07/29/2023Team der FIS-ASP GmbH
116 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
116 reviews on DIE AUTOHAUS KENNER
 
09/20/2019
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All reviews and experiences about DB Autohaus Schweinfurt are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/27/2016  |  Last update: 03/19/2024   |  Report profile

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