OneXillium

Managed Print Services

OneXillium
76 Reviews i
published (42%)
out of 179 reviews
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We are managing over 14.000 printers for our 5.000 customers in Belgium and Europe on a daily basis through our Welkomdesk in Sint-Niklaas (B). We take care of the installation, technical services, consumables, you just need to push "PRINT" or "SCAN"
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OneXillium
Winthontlaan 1
3526 KV Utrecht
Netherlands
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OneXillium

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Review from 25/02/2026  
5.00 out of 5
Excellent
Recommendation
Sales relationship
Quality of Products and/or Solutions
Service Quality
Overall
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43 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Great team!
Customer review & rating for:
+++ Omdat wij uw feedback naar waarde schatten, stort XsolveIT voor elke beoordeling 10 euro op de rekening van KomOpTegenKanker actie 120091441 (1/10-31/12/2025)+++
25/02/2026C.
5.00 out of 5
Excellent
Recommendation
Accurate and prompt service, no wait times or red tape.
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Customer review & rating for:
+++ Omdat wij uw feedback naar waarde schatten, stort XsolveIT voor elke beoordeling 10 euro op de rekening van KomOpTegenKanker actie 120091441 (1/10-31/12/2025)+++
24/12/2025Paul N.
4.00 out of 5
Good
Recommendation
The installation was well prepared, and the technician was very calm and provided helpful feedback.
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Customer review & rating for:
XsolveIT Xdesk
17/12/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Rarely any problems
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Customer review & rating for:
+++ Omdat wij uw feedback naar waarde schatten, stort XsolveIT voor elke beoordeling 10 euro op de rekening van KomOpTegenKanker actie 120091441 (1/10-31/12/2025)+++
09/12/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Both Julie and Nicolas provide friendly, efficient, and professional support.
Every time they step in, they provide a quick and effective solution—always with a smile.
We are very satisfied with their help and the way they handle problems.
Thank you very much for the pleasant collaboration and the excellent service.
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Customer review & rating for:
XsolveIT Xdesk
16/10/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Speed and Proper Handling of Cases
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Customer review & rating for:
XsolveIT Xdesk
15/10/2025Kurt Van R.
5.00 out of 5
Excellent
Recommendation
Very quick response and feedback
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Customer review & rating for:
XsolveIT Xdesk
14/10/2025Anonymously
4.00 out of 5
Good
Recommendation
I spoke with a very friendly woman (Aurélie) on the phone who took a solution-oriented approach and provided the necessary solution.
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Customer review & rating for:
XsolveIT Xdesk
01/07/2025Bart D.
5.00 out of 5
Excellent
Recommendation
I am enormously satisfied with XsolveIT's service. From the first contact, you notice how motivated and friendly the team is, both on the phone and among their second-line colleagues. They are always ready with a solution, think along and show impressive flexibility.
Their professional approach and customer focus make it a pleasure to work with them. XsolveIT is a reliable company that values quality and service. Absolutely recommended!

Translated with DeepL.com (free version)
Customer review & rating for:
XsolveIT Welkomdesk
25/02/2025hilde de m.
5.00 out of 5
Excellent
Recommendation
I received a prompt response to my emails. After exchanging a few emails, a representative from your department—a very friendly woman named Tania—contacted me by phone to discuss the issue. The printer problem will be resolved shortly.
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Customer review & rating for:
XsolveIT Welkomdesk
06/02/2025Anonymously
4.33 out of 5
Good
Recommendation
Compared to the official Xerox partner, we’re really impressed with the service. We always get a quick response via email. The turnaround time for resolving an issue has dropped significantly, which we can only applaud.
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Customer review & rating for:
XsolveIT Welkomdesk
23/01/2025Wim De R.
5.00 out of 5
Excellent
Recommendation
Problems are solved quickly and efficiently.
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Customer review & rating for:
XsolveIT Welkomdesk
30/04/2024Bibliotheek Balie A.
5.00 out of 5
Excellent
Recommendation
Because I have always been helped very quickly and very kindly !!!!!
Especially Julie is a TOPPER !!!!!!
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Customer review & rating for:
XsolveIT Welkomdesk
20/12/2023Severens C.
4.83 out of 5
Excellent
Recommendation
Your Helpdesk is excellent , Julie is SUPER friendly and SUPER helpful , also the technicians are polite and do a good job , I am very satisfied with your staff , DUS raise for them this year!!!!!

With polite regards,
De Cooman Werner
Cars Cardoen Antwepen
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Customer review & rating for:
XsolveIT Welkomdesk
11/12/2023Anonymously
3.64 out of 5
Good
Recommendation
They help where they can as quickly as possible.
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Customer review & rating for:
XsolveIT Welkomdesk
04/12/2023Svea R.
5.00 out of 5
Excellent
Recommendation
When we have problems with the printers we contact the help desk and it is always pleasant to call you guys, friendly and helpful.
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Customer review & rating for:
XsolveIT Welkomdesk
01/12/2023Anonymously
4.83 out of 5
Excellent
Recommendation
prompt action is taken on a request for intervention
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Customer review & rating for:
XsolveIT Welkomdesk
01/12/2023Anonymously
3.72 out of 5
Good
Recommendation
Customer service is very friendly. Nothing to complain about.
1 Technician is super competent namely Mr. Fakir who always gets the most difficult problems solved. This man also takes his time to bring the repair to a good end. Worth a compliment !!!
Concerning the other technicians, we are neutral.
There have been some problems with the printers in the past.
In some cases we also had to wait a long time for a technician to come by.
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Customer review & rating for:
XsolveIT Welkomdesk
01/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Perfect!!! Fast service and always super friendly!
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Customer review & rating for:
XsolveIT Welkomdesk
01/12/2023Anonymously
4.50 out of 5
Excellent
Recommendation
Very satisfied with customer service. They go out of their way to solve problems, send orders in a timely manner and send technicians to help us out of a jam.
They are also good devices to work with.
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Customer review & rating for:
XsolveIT Welkomdesk
28/11/2023Ann R.
33 Reviews from
2 other sources
3.91 out of 5
Good
4.30 out of 5
Good
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01/05/2026
3.30 out of 5
Average
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* All reviews and experiences about OneXillium are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/04/2023  |  Last update: 13/08/2026   |  Report profile

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