Ms. Schläpfer's counseling in a bullying situation was very competent and, above all, timely, which is important when things are "on fire". I myself learned a lot and was able to expand my repertoire of actions. Thus I became capable of acting again in the first place. In retrospect, I am almost amazed at how easy it was to implement a major improvement/resolution of the conflict.
I can only recommend Ms. Schläpfer's counseling in bullying situations to all parties involved (teachers, parents, school administrators).
A.W. Headmaster Primary School