dialfire

beyond dialer

dialfire
4.63 out of 5
Excellent
81 Reviews
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Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to...
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Contact information

dialfire
cloud IT Services GmbH | Altplauen 19
01187 Dresden
Germany
Directions

Contact person
Wolfram Gürlich

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95% Recommended
5 stars 19
3 stars 0
1 star 0
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.71)
Cost-performance ratio
Good (4.35)
Top competencies

Problem comprehension

4.56 out of 5
9 Reviews

Cost adherence

4.50 out of 5
8 Reviews

Objectivity

4.38 out of 5
8 Reviews

22 Reviews on ProvenExpert.com

4.69 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The advice and support are great. Very fast implementation of customizations and quick assistance with all questions. We are positively amazed at how fast and uncomplicated and also courteous service is lived here. We are very much looking forward to working with the whole team!
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Customer review & rating for:
dialfire
08/25/2023CENTEVO GmbH, Sascha F.
5.00 out of 5
Excellent
Recommendation
Dialfire has completely revolutionized my call center experience. With no need for software installation or servers, I was able to set it up in an instant. The browser telephony feature is a game-changer and eliminates any need for telephone wiring. The user interface is intuitive and user-friendly, making campaign management a breeze. The predictive dialer and inbound call blending features are incredibly powerful. The convincing templates allowed me to set up campaigns within minutes. Dialfire has made personalizing my campaigns effortless. I'm extremely satisfied.
Customer review & rating for:
dialfire
07/06/2023Maximilian H.
5.00 out of 5
Excellent
Recommendation
Dialfire surpassed all my expectations by transforming my browser into a fully functional call center. The setup process was instant, with no software installation or servers required. The browser telephony feature eliminated any need for telephone wiring. The user interface is incredibly intuitive, making campaign management a joy. The predictive dialer and inbound call blending features are robust and efficient. Setting up campaigns was a breeze, thanks to the convincing templates provided. Dialfire made personalizing my campaigns effortless. I can't recommend it enough.
Customer review & rating for:
dialfire
07/06/2023Sophie B.
5.00 out of 5
Excellent
Recommendation
With Dialfire, setting up my call center was a breeze. No need to install software or deal with servers. The browser telephony feature is a game-changer. The user interface is intuitive and easy to navigate. The predictive dialer and inbound call blending are powerful tools. Creating campaigns is a breeze thanks to the templates provided. Dialfire has made my campaign personalization quick and effortless. Highly recommended.
Customer review & rating for:
dialfire
07/06/2023Liam M.
5.00 out of 5
Excellent
Recommendation
I am amazed by Dialfire's ability to turn my browser into a complete call center. Setting it up was a breeze, with no need for software installation or servers. The browser telephony feature is a game-changer, eliminating the need for telephone wiring. The user interface is intuitive and easy to use, making campaign management a breeze. The predictive dialer and inbound call blending features are exceptionally powerful. The templates provided made campaign setup quick and hassle-free. Dialfire has made personalizing my campaigns a click of a mouse. I highly recommend it.
Customer review & rating for:
dialfire
07/06/2023Hugo L.
5.00 out of 5
Excellent
Recommendation
Dialfire transformed my browser into a fully functional call center. I was able to set it up instantly without any software installation or servers. The browser telephony feature saved me from dealing with telephone wiring. The user interface is incredibly intuitive and makes campaign management a breeze. The predictive dialer and inbound call blending features are powerful and efficient. Thanks to the convincing templates, I was able to set up my campaigns in minutes. Dialfire is a must-have for anyone looking to personalize their campaigns effortlessly. I'm impressed.
Customer review & rating for:
dialfire
07/06/2023Emma S.
5.00 out of 5
Excellent
Recommendation
We have been working with Dialfire for over 5 years and are very satisfied.

The efficiency of our outbound campaigns has increased enormously thanks to Dialfire. In addition, we have been able to map very complex campaigns in recent years. Special requests have always been successfully implemented.

All our contacts are very professional and helpful. The cooperation is great fun. Many thanks for this at this point too!
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Customer review & rating for:
dialfire
10/05/2022Antje H.
4.80 out of 5
Excellent
Recommendation
With Dialfire, I have a competent and very helpful contact person. Our collaboration spans several projects. Challenges or problems are addressed or resolved immediately.
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Customer review & rating for:
dialfire
03/29/2019M. T.
4.61 out of 5
Excellent
Recommendation
Dear team
Especially your professional leadership.
Mr. Thiele and Jens have grown very close to my heart through their super commitment.
With such employees, all other competitors can take an example of how it works!
Keep it up :))
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Customer review & rating for:
dialfire
03/14/2019Anonymously
4.80 out of 5
Excellent
Recommendation
Every ones in a while people in USA complain that the "line is breaking up", even though I have all settings set to USA region. I'd say around 0.5 to 1% of the time. When I use another system to "redial", called Outreach, the line is good then, so can't be on my side. Other than that. Dial Fire is my Jesus!
Customer review & rating for:
dialfire
03/14/2019Dmitri S. (500 LinkedIn Kontakte) - Wipster
5.00 out of 5
Excellent
Recommendation
If "blunt" calling is desired, then I other solutions just as well.

But when it comes to intelligent workflow controlled work on the phone then, yes, there is no real alternative solution.
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Customer review & rating for:
dialfire
03/13/2019Lars L.
4.90 out of 5
Excellent
Recommendation
Dialfire is incredibly flexible and easy to use thanks to excellent templates. The support is diligent, competent and super friendly. For us, Dialfire replaces 3 old programs and helps save money and, most importantly, time!
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Customer review & rating for:
dialfire
03/13/2019Alex E.
5.00 out of 5
Excellent
Recommendation
The best tool for professional telephony and on top of that dialfire has a super support - the people there are absolute master class both professionally and personally!
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Customer review & rating for:
dialfire
03/13/2019Dominik E.
5.00 out of 5
Excellent
Recommendation
Ease of use and quick response to my queries.
Customer review & rating for:
dialfire
03/13/2019Anonymously
4.80 out of 5
Excellent
Recommendation
The level of customization within Dialfire is higher than any other telephony system I have seen before. Also, the payment model is 100% based on use and not on seats. WOW!
Customer review & rating for:
dialfire
03/13/2019V. (500 LinkedIn Kontakte) - audibene / Hear.com
5.00 out of 5
Excellent
Recommendation
With Dialfire, we were able to increase our efficiency enormously. We reach more contacts in a very short time and the setup was extremely fast. Even complex campaigns can be implemented without much effort.
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Customer review & rating for:
dialfire
03/05/2019gevekom, 900+ starkes C.
5.00 out of 5
Excellent
Recommendation
Our initial skepticism with regard to the support for questions about the setup, as well as the process of campaigns has "settled" very quickly. We have been quickly convinced that we are dealing with professionals of the FAST and SHORT ways, thank you very much for that, because we have had to experience in the past, so with the competition, quite different.
The >guys< from Dialfire are SPITZE, and that, continuously, already for almost 3 years!!!!!!
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Customer review & rating for:
dialfire
02/26/2019Andrea G.
3.51 out of 5
Good
Recommendation
Rating for:
dialfire
03/27/2019Damian Smulski | CEO east-west-consult G.
1.72 out of 5
Fair
Rating for:
dialfire
03/13/2019Roland R.
4.40 out of 5
Good
Recommendation
Rating for:
dialfire
03/13/2019Anonymously
59 Reviews from
4 other sources
4.61 out of 5
Excellent
5.00 out of 5
Excellent
1 review on trusted
 
02/20/2019
4.70 out of 5
Excellent
18 reviews on Capterra
 
08/03/2023
4.60 out of 5
Excellent
22 reviews on SOURCEFORGE
 
04/11/2024
4.50 out of 5
Excellent
18 reviews on Software Advice
 
07/20/2023
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All reviews and experiences about dialfire are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/04/2019  |  Last update: 04/19/2024   |  Report profile

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