A more than usual number of small errors in the documents made it difficult to review them again, and there were also some formal errors in the test that make you wonder what kind of quality control is in place.
During the test, you are confronted with the message that you have already sent it and have failed. Without having sent anything. Mercifully, you are allowed to start again from the beginning, great cinema.
I always thought von Fürstenberg's appearance was outstanding. Quite a disenchantment. The "yes" in the recommendation is only there because of the assumption that it can basically be better.
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Translation
Thank you for your honest feedback on our seminar. We deeply regret that your experience did not meet your expectations and would like to apologize for any inconvenience caused.
We take your feedback very seriously and have already taken it as an opportunity to thoroughly review our documentation and procedures. Your reference to the minor errors in the seminar documents and the formal shortcomings in the test has shown us that we need to improve our quality control. Our aim is always to provide you with materials of the highest quality and we are sorry that this was not the case with your seminar.
We are also very sorry for the technical difficulties during the test, in particular the erroneous message about the premature sending. We are working closely with our technical support team and instructors to avoid such issues in the future and ensure that all participants have a smooth and fair testing experience.
Thank you again for your valuable feedback. It is important to us that you and all our participants benefit from our seminars and have a positive experience.
Yours sincerely
Christian Munz | Team Leader