Overall, everything went very well in the full scope.
In detail: Agreed was from Monday to Friday 14 windows including roller shutter boxes with electric shutters and new window sills to exchange from old to new. In advance, has worked great!
The installers arrived every day on time with material and motivated at our house. Despite the additional exchange of the boxes and the window sills, the dirt was manageable and much less than feared. We had covered our furniture, which we had distributed in the house, attic, garage and partly on the spot with foils, which was worthwhile, but the installers also covered the floor with tile and used their own foils in addition. The implementation was precise and no damage occurred despite the extensive work. Due to the good atmosphere, our nerves were also not strained beyond the expected tension.
Overall, the selection of materials after the good consultation was as high as the implementation by the entire team.
Many thanks and kind regards to the team and the friendly ladies during the telephone contacts.
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Translation
Thank you very much for your positive feedback and your trust. We are very pleased to hear that you were once again satisfied with our services.
We regret the initial defect in the window pane supplied and are grateful for your understanding. It is our top priority that our customers are always satisfied, so we are all the more pleased that the complaint was handled to your satisfaction and quickly.
We are particularly pleased that you appreciated the cleanliness of the construction site and the friendliness of our employees. These aspects are very important to us and we will continue to do everything we can to maintain our high standards.
We would like to thank you once again for your loyalty and will continue to be at your disposal in the future.
Best regards
Mia Schulze