I had to prepare the first service charge statement for a refurbished property. Mr. Landmann visited the property beforehand, had copies/scans of all relevant documents handed over to him, carefully sifted through the material, compiled a list of questions and worked through all the questions with me. He took the necessary time and more (!), always responded to my questions and wishes in a goal-oriented manner. His sometimes critical inquiries led to the creation of a draft NCA. We adapted this together. Based on a detailed final discussion, the NKA was prepared in several variants and handed over to me. With patience, empathy, politeness and result orientation, Mr. Landmann worked out the first NKA for me in a comprehensible and understandable way.
In my opinion, his professional competence and communication techniques recommend him not only for the preparation of NKA but also for other real estate tasks, e.g. renting and selling real estate, property management. I would also like to praise his polite way of dealing with his employees in the presence of the customer. My lasting impression is that this office is a pleasure to work in. This already starts at the reception and is consequently continued when dealing with the customer's request. My conclusion: Mr. Landmann and his team are a very good partner in all questions and matters concerning real estate, in fact: a source of real estate! I am happy to recommend him and his team!
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Translation
apparently we were right in our decision not to rent the apartment to you.
You said several times during our meeting that "it's only a small apartment" and "you don't need to check anything!
We check in the sense of our Vemieter and that is obviously also good so.