I am positively surprised about services, accessibility and support. I think I have been a customer for 7 years now and had a hard time at the beginning because there are of course many bad examples where hidden costs are incurred or the advisor runs away with my money - thank goodness that didn't happen here. Although it is more expensive than other advice that I still have, it is significantly cheaper and more flexible than, for example, at the house bank as well as independent in the advice and broadly positioned and competent.
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